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Review of Ivy Bear Grand

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Average
22 reviews
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Overview
Holiday Rental House -
7 Bedrooms, 5 Bathrooms, Sleeps 16
Big Bear Lake, Big Bear Region, California

Reviews from our community

Average - based on 22 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Schoe735
Brea, California
1 review
“Absolutely Horrible...The Worst Experience Ever!”
Reviewed 3 January 2012 for a stay in December 2011

We've been going up to Big Bear for the past 20 years and this house was absolutely the worst of all. A poor maintenance guy had to come 4 times to fix a lot of stuff including the heater, dishwasher, electrical outlets and a couple of broken door knobs. All the furniture were disgustingly old and worn out and the size of TV was a big joke as well. We paid $1250 per night for this garbage house...a bad mistake. We complained all this to a person at Big Bear Cool Cabins (Rental Office) but the only thing I got out of her mouth was "well, we still have a lot of people wanting this house"...For the love of Big Bear, WE DO NOT RECOMMEND THIS HOUSE FOR THE PRICE WE HAD TO PAY.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The Lake View
Liked least: The Entire House
Travelling group: Family with Young Children
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Dimas CA
Reviewed 28 September 2011 for a stay in September 2011

Travelling group: Friends
Your age range 45-54
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
28 Sep 2011
We just wanted to take a moment and let you know that as of July 2013 Ivy Bear has been completely renovated and is now a completely different home. The owners put in 6 months of work and a lot of money! The remodel includes brand new carpeting, custom tile, furniture, appliances, plasma televisions and more... We hope you and your loved ones will come up soon to check it out!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
CA
Reviewed 6 August 2011 for a stay in July 2011

Value Rooms
Location Cleanliness
Check-in / front desk Service
Liked best: The views
Liked least: Poor quality and no lawn furniture
Your age range 35-44
Would I recommend this holiday rental to my best friend?  
Recommended for:
Rugged travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
6 Aug 2011
We just wanted to take a moment and let you know that as of July 2013 Ivy Bear has been completely renovated and is now a completely different home. The owners put in 6 months of work and a lot of money! The remodel includes brand new carpeting, custom tile, furniture, appliances, plasma televisions and more... We hope you and your loved ones will come up soon to check it out!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Cathedral City
Reviewed 14 July 2011 for a stay in February 2011

Value Rooms
Location Cleanliness
Check-in / front desk Service
Travelling group: Family (extended)
Your age range 35-44
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
14 Jul 2011
We just wanted to take a moment and let you know that as of July 2013 Ivy Bear has been completely renovated and is now a completely different home. The owners put in 6 months of work and a lot of money! The remodel includes brand new carpeting, custom tile, furniture, appliances, plasma televisions and more... We hope you and your loved ones will come up soon to check it out!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
San Pedro
Reviewed 27 May 2011 for a stay in May 2011

Value Rooms
Location Cleanliness
Check-in / front desk Service
Travelling group: Family (extended)
Your age range 55-64
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
27 May 2011
We just wanted to take a moment and let you know that as of July 2013 Ivy Bear has been completely renovated and is now a completely different home. The owners put in 6 months of work and a lot of money! The remodel includes brand new carpeting, custom tile, furniture, appliances, plasma televisions and more... We hope you and your loved ones will come up soon to check it out!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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