Dear Shadi S;
Many thanks for choosing Baia Lara Hotel among endless choices and sharing your impressions here. We are really glad to hear that we we could exceed your expectations about the deserts. On the other side we are very upset to learn that you are dissapointed with all other things. Our hotel’s concept is soft animation and also we would like to state that the time you stayed was the winter season, the activities in summer season are more then in the winter season, there is only life music in the winter season, but still every day we have different plays and every evening different shows or life music, except this we organize music on the beach bar specially for our iranian guests, what is normally is not included in the winter season programm and also iranian music in the evening. We'd like to state that the negative points and criticisms in your review are going to be meticulously examined and inspected by our Management Team. We feel very upset that you did not share with us during your holiday, but if you had informed us about your opinion, we would have given you a better solution about this. Our guests' happiness and comfort are very important for us and we are really sad when guests do not tell us about their requests, so we are not informed and we can not make then our guests completely happy with their holiday. Thank you very much again for your feedback and we will be very glad to welcome you again in our hotel and give us a chance to give you better impressions and change you opinion about our hotel.
Kind Regards,
Baia Lara Hotel Team