Upon arrival it looked to be the typical Thai resort, we requested the pool bungalows and got the exact ones we chose. From then on nothing good to say.
Asked for cocktail in the dining prior to dinner the response was we don't have it changed the order and got -don't know how to make it, ended with a coke and a singha.So much for the cocktail list.We assumed that the rest of the resort had gone out for some function as we were the only ones in the restaurant.Nope it had to do with the poor quality of the food.No one ate there for the 5 days we were there.Service in the restaurant revolved around the TV-all in Thai- when something interested the staff,3 young girls, service stopped. This carried over to breakfast, which wasn't too bad,if you didn't mind walking around all the stationary staff watching the TV.Can't say the cleaning staff weren't keen,they would be sitting on your front deck waiting for you to wake up and I might add not quietly.We had a daily challenge with the cleaning staff,first day we only got a doona no sheet -in Thailand?Next morning a sheet no doona, then back to a doona, when we asked for a sheet we were told this would attract an additional charge????Every member of the staff must have just received a smart phone each because they all had their faces firmly planted in them at all times except when watching mandatory TV.We were under the impression that the shuttle to Pattaya went via Jomtien Beach ,not so. 300thb will get you a taxi.We asked for one and were told there would be a fee of 40thb for the call,next door at the Ravindra Beach Resort it is free even though we weren't guests. Should look at there phone plan.All in all would not recommend this to anyone.