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“Great hotel, cheap if booked online, avoid the restaurant”
Review of Hotel Hirschen

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Hotel Hirschen
Ranked #1 of 7 Hotels in Wildhaus
Certificate of Excellence
Reviewed 4 August 2013

I had a category C room, it was comfortable and quiet. The windows absorb all noise from the road. The bathroom was a bit dated and small, but perfectly functional and spotless. The bed was good quality and I slept very well. I would stay here again.

For the best price, you must book on the hotel website. I was able to book a C room even though the receptionist claimed (on the phone) that these rooms were not available anymore. She also quoted higher prices than the website. At least, the receptionist was always friendly, both on the phone and in person.

While hotel was perfectly fine, the hotel restaurant was the total opposite. Just about everything was terrible about it: waiting for 90 minutes, mediocre food, rude service. See separate review.

Room Tip: Rooms away from the road do not have a view, but may allow for sleeping with an open window. Cheapes...
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  • Stayed: August 2013, travelled solo
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1  Thank KarlHugen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HirschenWildhaus, Owner at Hotel Hirschen, responded to this reviewResponded 17 August 2013
Google Translation

Lieber Gast, vielen Dank für Ihre ehrliche Bewertung. Es freut uns wenn es Ihnen bei uns gefallen hat. Wir wissen, während Ihres Aufenthaltes, wurden wir in unserem Restaurant Dorfstube unerwartet mit Besuchern sozusagen "überrannt". Daraus resultierten die langen Wartezeiten und wir konnten unserer angewohnten Qualität nicht gerecht werden. Wir möchten uns dafür entschuldigen und hoffen Sie trotzdem wiedermal bei uns begrüssen zu dürfen.

Herzliche Grüsse sendet Ihnen Simone Walt, Gastgeberin

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14 - 18 of 242 reviews

Reviewed 22 February 2013

We stayed in The Hirschen Hotel with Friends for a short ski holiday in February 2013. Hotel was very nice, some rooms a bit dated but very comfortable. Quite quiet when we were there which was a bonus !

Kids loved the bowling alley and swimming pool and staff very friendly and helpful (even with four kids running around !). Hotel restaurant was nice, food good but service quite slow (but not a problem as very relaxing atmosphere). Great location with free bus collection outside hotel to ski lift only 2 minutes.

Wildhaus is small and very pretty but skiing is excellent and extensive for all levels as multiple lifts and cable cars go to two nearby villages. Facilities very, very good and we will be returning.

Only downside is how expensive everything is but this goes with the territory when skiing ! However, Wildhaus and the Toggenburg area is worth the money.

  • Stayed: February 2013, travelled with family
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Thank SirRalph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HirschenWildhaus, Inhaber at Hotel Hirschen, responded to this reviewResponded 6 March 2013

Dear guests, we were very pleased to receive your assessment and thank you for choosing our hotel. We are looking forward to hearing from you. Yours sincerely Simone Walt, Manager

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Reviewed 28 January 2013

The Hotel has fantastic atmosphere with nice panorama to the mountains. The room is clean, well equipped and very comfortable. The team is well educated and good organized. Spa is clever done, very efficient and with high quality. We really enjoy to stay in this hotel and would recommend it to our friends and anther people.

Room Tip: 224 is my favorite
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  • Stayed: January 2013, travelled on business
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Thank Mila M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HirschenWildhaus, Owner at Hotel Hirschen, responded to this reviewResponded 3 February 2013

Dear guests, we were very pleased to receive your assessment and thank you for choosing our hotel. We are looking forward to hearing from you. Yours sincerely Simone Walt, Manager

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Reviewed 14 January 2013

We were with a large group of friends staying in Wildhaus over New Year and early January at Hotel Hirschen. The hotel is ideal for this type of group. There is a great indoor pool once you have had enough of the slopes and the relaxed atmosphere makes it ideal for kids.
I was taken ill and the owner of the hotel drove me to the doctor's and came back to get me- now thats service!
The meal on New Year's Eve was unbelievable although the entertainment was interesting and made you feel as though you were in a time warp.
My only criticism would be the speed of service. It is all young kids who haven't been trained and so service is not great. They are pleasant and you don't want to criticise but this area needs to improve. Rooms are clean and great to have free internet.

Room Tip: Rooms with a view are great but can be noisy.
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  • Stayed: December 2012, travelled with friends
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1  Thank mewett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HirschenWildhaus, Owner at Hotel Hirschen, responded to this reviewResponded 3 February 2013

Dear guests, we were very pleased to receive your assessment and thank you for choosing our hotel. We are looking forward to hearing from you. Yours sincerely Simone Walt, Manager

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Reviewed 4 April 2010

A very classic Alpine hotel, with a new addition. The new addition has the spa and some excellently fitted out rooms. The classic part has the bars, restaurants, and ... bowling alley. Service is excellent and the food very good, everything from classic mountain Swiss cuisine, to modern interpretive cuisine.

I guess the best way to highlight our opinion, is that we have booked again for next year.

  • Stayed: March 2010, travelled with family
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Thank PraisDeLord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Hirschen

Address: Passhohe, Wildhaus 9658, Switzerland
Region: Switzerland > Canton of St. Gallen > Wildhaus
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Wildhaus
Price Range: ₹ 10,693 - ₹ 27,220 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Hirschen 3*
Number of rooms: 63
Official Description (provided by the hotel):
A traditional establishment with a modern interior, it has 63 comfortable rooms, 5 light-flooded function rooms, a bar and rustic-style restaurant. A lounge with two bowling alleys, pool table and Smoker Corner are also part of the offering. Plus there is a small Wellness-Attika with whirlpool, sauna and steam bath where guests can relax after working out in the fitness centre. The park behind the hotel is full of love. The perfect place for seminar, conference, banquets, parties etc. for up 130 peoples. Restaurant "Dorfstube" serving market fresh meals, garden patic and terrace, free parking and 3 garages and even W-Lan in the Hotel available. ... more   less 
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