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Reviews (164)
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All reviewsthe hotel staffbusiness tripindoor swimming poolfree busamazing foodcomfortable hotelconference centerfantastic hoteldietary requirementsentire staymarvelous viewwonderful staffstunning locationloved this hotelsaunaglacierski
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6 - 11 of 164 reviews
Reviewed 4 June 2018

excellent location, staff were very attentive and accommodating. the pool was good, sauna was excellent. Walks up and down the valley were breathtaking. I liked the exercise path which went through the woods and along the river.

Room Tip: my room was facing the glacier - excellent views
  • Stayed: May 2018, travelled on business
    • Value
    • Location
    • Service
Thank oliver h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2018

Great breakfast, wonderful staff. 1 minute walk to ski pistes. I didn't use the swimming pool so I can't comment on that. Food and restaurant are very good. I agree with other comments on the super-friendliness of staff. Makes such a difference.

  • Stayed: February 2018, travelled solo
    • Location
    • Rooms
    • Service
Thank bondasca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2018 via mobile

With extremely expensive prices you expect a decent service. At least in Switzerland. Instead the water of the very small swimming pool is extremely cold. The restaurant took ages to serve and only once my wife finished the entree they served my entree.
Heating was crazy and people making noise till 3 am.
Terrible experience by the way very expensive

Stayed: February 2018, travelled with family
Thank President25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eurotel_Victoria, Manager at Eurotel Victoria, responded to this reviewResponded 9 March 2018

Dear President25,

We thank you very much for the review of your recent stay at our hotel Eurotel Victoria in Les Diablerets. Your feedback is valuable to us and we continously look for improvement. We are sorry to hear that our restaurant service took too long and as well that some of our other guests were noisy until 3 am. Our Night Receptionist takes care of this problem usually but was unfortunately not aware and we appologize for the inconvinience caused.
Our swimming pool (12m x 8m) is heated to 26 degrees as this is the highest temperature allowed by Swiss law for a hotel swimming pool without being connected to any thermal springs or without a change of the entire water capacity every day. Due to environmental reasons we decided to keep the temperature to this level and we thank you for your understanding.

Best regards from Les Diablerets,
Alexandra & Stéphane Wartner




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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2018 via mobile

Couldn’t fault this hotel - provided all it promised. Rooms were lovely and food excellent.
Best thing though by far was the friendliness and helpfulness of its staff. Everyone from the most kind and helpful reception staff I have ever met to attentive and thoughtful waitress and cleaners were exemplary. A real credit to the place!!
Will definitely be returning - hopefully often!!

Stayed: February 2018, travelled with family
Thank Wilki100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 February 2018

Stayed here for the second time and it was just as comfortable and pleasant as the first time. The food is great, the views are beautiful and the pool just perfect. The staff are very friendly and attentive. Nice place.

  • Stayed: January 2018, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank noname100001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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