Great access to public spa and restaurant - other than that big disappointment. Low light was that booking extension didn't work as I had booked early at a low price and management increased price last minute... !More
- Free Wifi
- Free parking
Great access to public spa and restaurant - other than that big disappointment. Low light was that booking extension didn't work as I had booked early at a low price and management increased price last minute... !More
Show lessDear Andy:
Thank you for taking the time to share your opinion on Tripadvisor. We are very sorry to learn that your experience among us was not to your full satisfaction, as it is always our main aim. Regarding your comment about the prices, we must inform you that the room rates change nearly every day depending on the occupancy. We will be more than happy to welcome you back on a future occasion.
With our best regards from sunny Yverdon-les-Bains.
Nello Russo
We stayed in April for one night only in the Grand Hotel. The service was very friendly, the room was space and we liked the afternoon sun on the closed balcony. The bathroom and the room in general was recently renovated, it included a Minibar and we liked the direct and free access to the Thermal bath. The breakfast was more than complete with a splendid choice.
Dear Guest,
We wish to thank you for your kind review posted on Tripadvisor. We are more than happy to read that you had a lovely experience among us and specially relisehd our breakfast buffet and the Centre Thermal. We will be looking forward to host you once again in a near future.
With our best regards from Yverdon-les-Bains.
Nello Russo
My second visit to this place.Last time was a few years ago and was expecting things to have gone downhill.I was pleasantly surprised .The rooms are spacious with individual balconies overlooking a garden or the pools.It is directly linked to Centre Thermal with its thermal pools and entry is free for residents.Food at the restaurant was excellent with a great selection of wines.Service is excellent and the front office staff are very efficient and helpful.
The breakfast buffet is quite good ,but if you are staying for long you will find that the menu is the same every single day.
Right next to a fuel station which has a small store to pick up essentials.Within walking distance of two supermarkets and about 15 mins walk from the town center.Highly recommended.
Dear Arvind,
We wish to thank you for you review on Tripadvisor regarding your recent stay at our Hotel. It is a great pleasure for us to hear that you fully enjoyed your second visit and especially relished the room, our food and the professional service of our staff.We take good note of your comment regarding the breakfast buffet; your feedback is of great importance to us and therefore we thank you again for your time. We look forward to welcome you again upon your third visit!
Kind regards, Nello Russo.
We stayed at this hotel for 2 nights in February. The location of the hotel is close to the centre of town and the railway station. It also has plenty of car parking. Our room was of a good size with adequate bathroom facilities. The breakfast was very good. We did not use the spa facilities which appeared very popular. We will stay at this hotel again.
Dear Guest,
Many thanks for choosing our Grand Hotel & Centre Thermal Yverdon-les-Bains for your two-night-stay in February. We are very pleased to read that you fully enjoyed our facilities as well as our breakfast buffet. We will be more than happy to welcome you back on a future ocassion; our Centre Thermal is a must.
With our best regards, Nello Russo.
Haven't stayed here for about 25 years. Back then it really was a grand Grand Hotel. It isn't any more. But the beautiful building is still beautiful even if the fittings are now quite ordinary. I was told that it is going to be renovated - it needs it. Was quite sad to see how things had gone downhill. Nevertheless, the rooms are large and clean, beds comfortable, and the personnel are friendly. Just don't expect luxury. There's no Nespresso in the room and not even a minibar (there's a fridge with two bottles of water). I don't think the hotel in its present state is attractive enough for me to spend more than one night - sad as when it was new, my family and I came every Easter for 4-5 days and often for weekend breaks. So I'm looking foward to seeing how it will be after the renovations and hope it becomes a 4* hotel again with the appropriate clientel.
Dear guest,
Thank you for your comment. We are pleased to know that you had a pleasant stay and to count you among our faithful clients.
However, we are sorry to hear that the hotel didn't meet your standards and expectations anymore and are looking forward to welcoming you after the renovations. Kind regards, Nello Russo
Had to stay at the place for three nights for business. Will try to avoid at all costs going forward. Every single aspect of the hotel is terrible.
1) Rooms: small, old and not refurbished in the last 30 years, terrible (disgusting) bathroom (incl. old yellowish shower curtains), terrible uncomfortable bed, noise pollution (from outside and inside from other levels)
2) Service: not helpful and not friendly, not even fast
3) Restaurant: very mediocre food at relatively high prices (200 CHF for two people without alcoholic beverages)
4) Hotel istself: nice building from the outside - inside shabby (not even run-down from old great times) but just plain shabby
I have no clue how this place can classify as 4*(+) hotel. The rooms (esp. bathroom) and interior are 2* at best.
Bottomline: avoid this hotel if you can.
Dear Guest,
Thank you for your feedback. We are sorry to hear that your stay didn't go as planned. Your input will help us to improve our services.Our hotel as well as the thermal center will be undergoing renovations soon. Best regards, Nello Russo