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“Fantastic Getaway”

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Grand Hotel Kronenhof
Ranked #1 of 21 Hotels in Pontresina
Reviewed 12 August 2010

Having just returned from a getaway to the Konenhof, we travelled with my wife and 3 children. From the arrival to the departure we were absolutely thrilled with everything this hotel has to offer. From all the details in the room, to the special dinning and playroom which has been outfitted with a lot of thought and perfectly suited to children.

In the Spa we were expecting to find a heated swimming pool and massage facilities however the infra-structures are far more generous offering a large whirl pool and jacuzzi, saltwater and eucaliptus steam room as well as a generous hammam. We loved the bubble bed with the view over the Alps. Our Kids were thrilled with the wet slide and pool. In terms of dinning once again we understood why this hotel won an award in 2009 for their culinary creations. We dined at the Pavillon restaurant and Stubli and were thrilled with the attention given by the staff and the creativity of the Chef.

All in all I will definately recommend this hotel to my friends.

  • Stayed: August 2010, travelled with family
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Thank Ekede
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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274 - 278 of 861 reviews

Reviewed 7 August 2010

Much of this hotel has been intelligently and competently brought into the 21st century. But it still maintains the grandeur and the feeling of a more elegant, less hurried time when one strolled instead of power walking and dined instead of ate.

The new rooms are truly luxurious. As a hotel educator and consultant, I found them nearly perfect in terms of balancing convenience and luxury. This was a very smart renovation. The public spaces are still historic with some (less than successful) attempts to modernize the furniture.

The service in the hotel itself is exceptional. The only downside is the half-board option.....the main dining room would be an exceptional place for a ball or state diner, but it is too large and too busy with waiters moving hither & thither for a truly elegant meal. And, even with all the wait staff & their activity, the service is slow (not peaceful...just slow).

The spa, gym and pool facility are really quite nice. Great views, well thought out and spacious. One of the best hotel spa facilities (versus a spa hotel) in Switzerland. Even with a full house, it was calm and there were plenty of options ranging from saunas to really unique jacuzzis.

  • Stayed: August 2010, travelled as a couple
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4  Thank attillathehun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2010

I was at first a bit reluctant to drive 5.5 hours from Geneva region to Pontresina but I must admit that after the 5 days spent at the Kronenhof hotel this summer, I can only say that it was very much worth it...

1. Welcome
Friendly and competent staff greeted me in a warm and genuine way. Some of them even tried to speak in French (my mother tongue), which was a very nice touch. The couple of directors (who must be in their 30's) were also very much present and attentive to my needs, as well as the other guests, being able to talk to them in many different languages and giving good advice on what to do in the region.

2. Spa facilities
The highlight of the property, in my opinion. Stunning views on the mountains from the swimming pool, treatment rooms with natural light, very friendly pool attendant.

3. Dining
Breakfast was outstanding! Large variety of quality products in an impressive dining room, with waiters that seem to have been there for years and still very much attentive to details and remembering my preferences from one day to the other.

Personally, as I didn't feel like dressing up for dinner (jacket compulsory in the dining room), I enjoyed a great dinner with very good wine by the glass at the Stübli. The service was once again very friendly and competent. The only recommendation I would have would be to review their music selection but the food was amazing...

4. Room
I was staying in the modern part of the hotel. At the beginning, I was surprised that I had to take the elevator down from the reception and was worried that I would not enjoy any view but as soon as I got into my room, I could see the mountain and hear the river... There was even a balcony. The room itself (and the bathroom) was very well appointed.

5. Activities
I decided to take these holidays, alone, to relax and disconnect from my busy life. Trekking in the mountains, mountain-biking, enjoying nature was just what I needed. Having just started playing golf 2 years ago, I was even allowed to go and play on the 9-hole Kulm golf course in St. Moritz without a handicap.

I would definitely recommend this destination and the Kronenhof to anybody who wants to feel pampered by friendly staff, eat well, sleep well and enjoying a break from day-to-day life...

  • Stayed: July 2010, travelled solo
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1  Thank Traveller_in_style1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2010

  • Stayed: March 2010, travelled solo
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1  Thank Thurston_Moore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2009

  • Stayed: August 2009, travelled as a couple
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Thank rkjsunrise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Kronenhof

Address: Via Maistra 130, Pontresina 7504, Switzerland
Phone Number:
Region: Switzerland > Swiss Alps > Canton of Graubunden > Engadin St. Moritz > Pontresina
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Pontresina
#1 Business Hotel in Pontresina
#1 Luxury Hotel in Pontresina
#1 Ski-In / Ski-Out Hotel in Pontresina
#1 Romantic Hotel in Pontresina
#1 Family Hotel in Pontresina
Price Range: ₹ 23,993 - ₹ 49,736 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Kronenhof 5*
Number of rooms: 112
Official Description (provided by the hotel):
The Grand Hotel Kronenhof is located in the heart of the Swiss mountain village Pontresina and has more than 165 years of history. At 1,800 meters, guests can enjoy 112 elegant rooms and suites, as well as one of the most impressive wellness facilities in the Alps, with a swimming pool with underwater music, a wide range of saunas, steam baths and spa treatments. As the only five-star superior hotel in town, it combines a great location with impressive architecture, breathtaking views and excellent cuisine. Awarded the title GaultMillau Hotel of the Year in 2009, it has three restaurants: Grand Restaurant, Kronenstubli and Pavillon. In 2016, TripAdvisor crowned the hotel as N 1 of the Swiss luxury hotels and one of the top 25 hotels with the best service worldwide. The Swiss economic magazine Bilanz categorized the hotel as a top 12 ranking of the 50 best Swiss holiday hotels. In 2016, the house was also recognized as the best spa resort in the country at the World Luxury Spa Awards. ... more   less 
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Also Known As:
Grand Hotel Pontresina

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