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ErikNL2011
Holland

Dorint Neuss still delivers a good experience

4.0 of 5 bubblesReviewed 29 Jan 2024
Dorint Neuss still is a good hotel. The rooms are kept well, look fresh and are clean. Beds fine, I don't like the pillows as they are too soft and thin, but that is personal.
I prefer rooms wth a shower, they also have some with a bath.
Purchase breakfast when you book as that is the cheaper option. Saves 10 euro per person per day. The breakfast itself is still very good and plenty to choose from.
The restaurant was now closed, but you could order food and eat it in the bar.
Maybe the TV in the room is getting a bit old and small, but with all these German channels that have international series dubbed over in German, who would want to watch that?
Date of stay: January 2024
Trip type: Travelled with friends
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jennifer Peters, Sonstige at Dorint Kongresshotel Düsseldorf/Neuss, responded to this review
Responded 30 Jan 2024
Dear guest,

Thank you for taking the time to rate our hotel so positively.

The entire team at the Dorint Kongresshotel Düsseldorf/Neuss would like to thank you for your stay and look forward to seeing you again soon.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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2 - 7 of 457 reviews
Reviewed 24 February 2023 via mobile

This is a business hotel ideal for conferences Hotel is remote from the city of Düsseldorf.
Rooms are basic with very low quality thin pillows and a very light blanket. Breakfast and internet are good. Within a walking distance there are some shops and restaurants. Not for holidays. Staff was very polite and helpful.

Date of stay: February 2023
Trip type: Travelled on business
Thank ashrafzshehata
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jennifer Peters, Sonstige at Dorint Kongresshotel Dusseldorf/Neuss, responded to this reviewResponded 28 February 2023

Dear Guest,

We are very pleased that we were able to convince you.
The striving to ensure an unforgettable stay for our guests is our top priority.

We look forward to welcoming you back soon.

Warm greetings,
Dorint Kongresshotel Düsseldorf/Neuss

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2023

The room was clean. The restaurant was good (we went there for dinner and breakfast) but the burger had no taste. The spa and the bar were closed (on a Saturday) and the wifi was not accessible from our room.

Date of stay: February 2023
Trip type: Travelled as a couple
Thank Tif01
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jennifer Peters, Sonstige at Dorint Kongresshotel Dusseldorf/Neuss, responded to this reviewResponded 21 February 2023

Dear guest,

we thank you for your stay in our house.

Only through the open words of our guests can we constantly optimize our product and our service.
We have already forwarded your constructive criticism to the relevant departments, where it will be discussed with the employees.

The Dorint Kongresshotel Düsseldorf/Neuss team sends you best regards from Neuss

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 November 2022 via mobile

Good check in and friendly staff on reception. Room was a touch dated and the shower gel and soap wasn’t great or the easiest to get out of the fixed dispenser.

Pillows were a bit on the thin side but slept well enough.

Bar was good for a drink and breakfast was only ok. Hot breakfast items were stone cold.

Date of stay: November 2022
Trip type: Travelled on business
Thank Pioneer17902957864
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jennifer Peters, Sonstige at Dorint Kongresshotel Dusseldorf/Neuss, responded to this reviewResponded 29 November 2022

Dear guest,

we thank you for your stay in our house.

Only through the open words of our guests can we constantly optimize our product and our service.
We have already forwarded your constructive criticism to the relevant departments, where it will be discussed with the employees.

The Dorint Kongresshotel Düsseldorf/Neuss team sends you best regards from Neuss

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 November 2022

Been here with Bongo bon with dog. Friendly people at the reception, as well as the rest of the people working there. Clean and decent rooms, a breakfast with sufficient choice.
One comment maybe, the bar was not open - yes it was possible to order a drink in the bistro, but we just like enjoying a drink in a the bar. An opportunity to meet new people.
Ideal location to visit Neuss and/or Düsseldorf. Parking under the hotel or just the public parking in front of the hotel.

Date of stay: November 2022
    • Rooms
    • Cleanliness
    • Service
Thank GuppeC
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jennifer Peters, Sonstige at Dorint Kongresshotel Dusseldorf/Neuss, responded to this reviewResponded 14 November 2022

Dear guest,

Thank you for taking the time to rate our hotel and your stay.

The team from the Dorint Kongresshotel Düsseldorf Neuss sends you warm greetings

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 October 2022 via mobile

This hotel was booked by the corporate head office for a exhibition taking place in Düsseldorf.
Clean basic hotel with comfortable beds but pillows need much improvement. Breakfast was good with plenty of choice.
Small gym on site which did the job
Used the bar in the evening which had good range of the drinks
Hotel is slightly too far from centre of Düsseldorf but there are a range of decent restaurants within Neuss.

Date of stay: October 2022
Trip type: Travelled on business
Thank ASALS183
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jennifer Peters, Sonstige at Dorint Kongresshotel Dusseldorf/Neuss, responded to this reviewResponded 30 October 2022

Dear guest,

we thank you for your stay in our house.

Only through the open words of our guests can we constantly optimize our product and our service.
We have already forwarded your constructive criticism to the relevant departments, where it will be discussed with the employees.

The Dorint Kongresshotel Düsseldorf/Neuss team sends you best regards from Neuss

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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