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Reviews (68)
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All reviewsski locker roomcan't beat the locationbullet liftgreat locationsmall kitchenski schoolgas fireplaceroom looked outhotel is locatedhot tubgood sizemini fridgeeasy streetlarge roomlight sleeperfirst floorroom service
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4 - 9 of 68 reviews
Reviewed 26 July 2017

Stunning views & superb ski - in ski - out. Modestly priced. Will definitely return. The skiing was amazing, both the snow & the great variety of terrain. Very central location on the mountain. Very comfortable and clean. Great food near by.

  • Stayed: February 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Annie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWCR, Manager at White Crystal Inn, responded to this reviewResponded 27 July 2017

Hi Annie,

We are thrilled to hear that you enjoyed your stay at the well-appointed White Crystal Inn, which is centrally located in the heart of Big White Village. We hope to welcome you back for another visit again next season!

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Reviewed 14 April 2017

This hotel is located in the village at Big White resort. It offers ski in/ski out capability.
The rooms are fairly average. There is a ski locker room just inside the door from the village side. The racks use locks that can be provided by the front desk. (These are not the typical American resort locks) These type of locking racks are in use throughout the mountain so I recommend you taking your lock with you for use while you are out, rather than locking up a rack to "reserve your space".

There is one elevator that is fairly slow. I had trouble finding stairs that didn't leave you outside. Oddly this hotel still uses actual keys for the rooms instead of cards. The creates the old fashioned fumbling for the key routine. I stayed in a room with 2 queen beds. The room also had a small "kitchenette".
The service staff was excellent. As with the rest of the mountain the seasonal staff is primarily from Australia and Great Britain which added to the "international experience".
Given the hotels location, this is a great option for a stay at Big White. (I was traveling with a group so I am uncertain what the "individual cost" would have been. However this appears to be a moderately priced hotel.)

  • Stayed: February 2017, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank Leigh J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWCR, Manager at White Crystal Inn, responded to this reviewResponded 8 May 2017

Thank you for taking the time to share your review with the snow-seeking travel community.

We are happy to hear you enjoyed the White Crystal Inn and we hope that during your stay you were able to experience the indoor sauna, the outdoor hot tub, and the in house dining available at this property.

We hope to welcome you back for another visit soon!

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Reviewed 1 April 2017

This was our first visit to Big White, and while their website was well-designed and informative, we decided to book the hotel and ski activities over the phone. Their call center appears centralized and can arrange stays at most of the lodgings at Big White. I should first comment how impressed I was the call center staff. We made our arrangements about 6 months in advance, and made several changes before our trip, and every time we called, the call center staff were competent, knowledgeable, and helpful. We ended up selecting the White Crystal Inn, which appeared to be one of the more basic hotels with ski-in/out. There were no negative surprises on arrival. The hotel was conveniently located and the building had an indoor parking garage (we rented a car at Kelowna Intl.) which was free, and our unit had 2 Queen beds, mini fridge, with a very standard hotel layout. The hotel also has a few larger suites with kitchen, but we decided to stick with the basic options for our first time. Skiing was very convenient, as the ski exit enters on a short run to the main lift, and there is a convenient ski locker area at the ski entrance, so we don't have to lug our equipment back and forth. The resort is great for families, with lots to do at night. We also enjoyed the restaurants we visited throughout the resort, and look forward to visiting again.

  • Stayed: March 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Lei K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWCR, Manager at White Crystal Inn, responded to this reviewResponded 10 April 2017

Dear Lei K,

Thank you for taking the time to provide such a thoughtful review of your recent visit to the White Crystal Inn, in the heart of Big White Ski Resort. We are happy to hear the hotel met your expectations and that your stay was enjoyable. We would love the opportunity to welcome you back for another visit in the near future!

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Reviewed 6 March 2017 via mobile

Very good room, basic cooking facilities, but sufficient for our needs. Good TV and wi-fi service. Room service good. Good service in the bar/restaurant. Great ski-in, ski-out position. Nice views over mountain. More than happy to return .

Stayed: March 2017, travelled as a couple
Thank btto2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWCR, Manager at White Crystal Inn, responded to this reviewResponded 6 March 2017

Dear btto2004,

Thank you for taking the time to provide such great feedback of your recent visit to the White Crystal Inn at Big White Ski Resort. We are so happy to hear you enjoyed your time with us and that you hope to return soon!

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Reviewed 3 March 2017

Last minute booking so we didn't have a choice of accommodations. Stayed in 2 rooms at the White Crystal. It's equivalent to a motel. Two beds, desk, small bathroom and a mini-fridge. A little noisy from the "street" traffic but the village is so small and relatively quiet. Ski locker room does not have enough spaces to store and lock your skis. The adjacent restaurant is fair. The location is true ski in/out and is steps from the ski school and gondola and across from the Woods restaurant. I would stay here again for the convenience. Would be great if they had a room with a kitchen then we wouldn't have to go out to eat all the time.

  • Stayed: February 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Frances L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWCR, Manager at White Crystal Inn, responded to this reviewResponded 6 March 2017

Dear Frances L,

Thank you for taking the time to share your review with the snow-seeking travel community. We really appreciate your feedback and we hope to welcome you back for another visit soon!

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