We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Rip me off again? Unlikely”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Pierre & Vacances Premium Residence L'Ecrin des Neiges
Ranked #17 of 37 Hotels in Tignes
Certificate of Excellence
Reviewed 24 April 2017 via mobile

Been a customer of Pierre vacances for the last seven years. Now owned by centre parcs who have developed a habit of not listening to customer complaints. Really disappointed as we were not allocated the accommodation we paid for I.e. Superior accommodation. Anyway they will not see another penny of my money. All I can say is you are crap and I will not spend another night locked out of the accommodation because you play hide and seek with the access door code. What a shambles.

Stayed: April 2017, travelled with family
Thank Richard P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RelationClientPVR, The team at Pierre & Vacances Premium Residence L'Ecrin des Neiges, responded to this reviewResponded 26 April 2017

Dear Richard,

First of all, we would like to thank you for your loyalty and we are really sad to learn about your disappointment through your holidays in Tignes.

After analyzing your booking, we noticed you’ve booked a “Standard” range flat and it wasn’t a “Superior” range flat. You can check this information on the email summarizing the services of your booking.

This year, we have just celebrated the 50th anniversary of the PVCP Group. The union of Pierre&Vacances and Center Parcs did not have impact on the behavior or the professionalism of our staff.

Our team is on-site in order to help you and listen carefully to every customer, but they didn’t remember you reported your inconvenience to the reception. Do not hesitate to seek the reception if you meet any problem during your holidays.

You have the possibility to share your experience with our Guest Relations service. We invite you to go to the FAQ section and then click “I’ve just been away with Pierre & Vacances” followed by “I wish to make a complaint”.

Thanks for your comprehension and we once again apologize our excuses.

Sincerely yours.

Pierre & Vacances’ Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (172)
Traveller rating
Traveller type
Time of year
Language

6 - 10 of 172 reviews

Reviewed 5 April 2017

Stayed at P&V for a week at end of March 17, very pleasant apartment, in a great location for skiing, with helpful staff, rounded off by lovely weather. "Does what it says on the tin". Would be happy to use it again.

  • Stayed: March 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pierre & Vacances Center Parcs
Thank Y4114MIrobertl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RelationClientPVR, Team Pierre & Vacances Premium at Pierre & Vacances Premium Residence L'Ecrin des Neiges, responded to this reviewResponded 25 April 2017

Dear guest,

Thank you for sharing your feedback with the TripAdvisor community. We feel great to know that you and your family had a lovely time at our residence.

It is a great satisfaction to read that you have enjoyed the ideal location of the residence. We also are pleased to hear you appreciated the comfortable accommodations.

Our friendly staff will be happy to welcome you back near some of the most beautiful slopes in the Alps!

Kind regards,

Team Pierre & Vacances Premium

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2017

  • Stayed: March 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pierre & Vacances Center Parcs
Thank Emma S
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
RelationClientPVR, The team at Pierre & Vacances Premium Residence L'Ecrin des Neiges, responded to this reviewResponded 24 March 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 12 March 2017

L'Ecrin des Neiges is a perfect location for a family vacation. A friendly and very service minded team welcomes you and does everything in their power to make your stay as perfect as possible. The garage in the basement is a must during weeks with heavy snowfall. Two options to reach the skilifts from the resort. Either take a one minute walk to the elevator that brings you up to the main street and to the main area for the ski schools or just cross the mainstreet and connect yourself to the rope that pulls you to the skilift. This is definetely a good place to stay for a winter vacation.

  • Stayed: February 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pierre & Vacances Center Parcs
Thank JoKva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RelationClientPVR, the team at Pierre & Vacances Premium Residence L'Ecrin des Neiges, responded to this reviewResponded 14 March 2017

Dear guest,
First of all, thank you for sharing your fabulous experience with us on TripAdvisor.
We are always thrilled to hear how much our guests enjoyed their time with us.
We especially like your nice comments towards our service and helpful staff, which we consider being our most valuable assets
Our premium residence located at a 2,100 m altitude in the upper part of Tignes in the Val Claret area, is near some of the most beautiful pistes in the Alps.
We would be very happy to see you and your family again for another memorable stay in our residence.
Kind regards
Pierre & Vacances Premium´s Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2017

  • Stayed: January 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pierre & Vacances Center Parcs
Thank User1Manchester
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
RelationClientPVR, Pierre & Vacances Premium´s Team at Pierre & Vacances Premium Residence L'Ecrin des Neiges, responded to this reviewResponded 10 February 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Hotels you might also like...
Travellers also viewed these Tignes hotels
0.2 km away
Hotel Le Ski d'Or
Hotel Le Ski d'Or
#19 of 37 in Tignes
93 reviews
1.5 km away
Hotel Les Campanules
Hotel Les Campanules
#5 of 37 in Tignes
229 reviews
1.5 km away
Hotel le Refuge
Hotel le Refuge
#1 of 37 in Tignes
273 reviews
Show Prices
Show Prices
Show Prices
1.7 km away
Hotel Village Montana
Hotel Village Montana
#3 of 37 in Tignes
430 reviews
0.4 km away
Belambra Clubs - Le Diva
Belambra Clubs - Le Diva
#16 of 37 in Tignes
79 reviews
5.9 km away
Hotel Club mmv Les Brevieres
Show Prices
Show Prices
Show Prices

Been to Pierre & Vacances Premium Residence L'Ecrin des Neiges? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Pierre & Vacances Premium Residence L'Ecrin des Neiges

Address: rue du Val Claret, 73320 Tignes, France
Region: France > Auvergne-Rhone-Alpes > Savoie > Tignes
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#10 Luxury Hotel in Tignes
Price Range: ₹ 7,244 - ₹ 49,359 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pierre & Vacances Premium Residence L'Ecrin des Neiges 4*
Number of rooms: 95
Official Description (provided by the hotel):
An Olympic renowned ski area “L’Espace Killy”Close to the slopes"Spa & Beauty" centre close to the residence ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com and HotelQuickly so you can book your Pierre & Vacances Premium Residence L'Ecrin des Neiges reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pierre And Vacances Premium Residence l`Ecrin Des Neiges
Pierre & Vacances Premium Residence l`Ecrin Des Neiges Hotel Tignes

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing