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All reviews silver line free shuttle toilet and sink separate wc cdg airport eiffel tower queen bed nespresso machine spacious room aeroville shopping centre mini fridge family room the bus hotel is modern called the front desk minute ride location is great
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Reviewed 27 November 2017

Hotel is quite good, reception ok, clean rooms with for me very soft mattress. Breakfast very simple, no vegetables, improvement is needed. There are free shuttle buses to the airport and nearest shopping center.

Date of stay: November 2017
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank 75rado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christophe P, Directeur général at Novotel Suites Paris CDG Airport Villepinte, responded to this reviewResponded 7 December 2017

Hello
Thank you for your comment, It is always a pleasure to receive positive feedback :)
and for the vegetables we are going to think about it
See you soon
Christophe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 November 2017 via mobile

Friendly staff. Clean rooms, would not rate it as a 4 star. But all in all is is a nice solid airport hotel.
Free transfer from CDG Airport on Blue Line shuttle. Free wifi. Quiet rooms available. Great grill down the road.

Date of stay: November 2017
Trip type: Travelled with family
Thank Stephanie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christophe P, Guest Relations Manager at Novotel Suites Paris CDG Airport Villepinte, responded to this reviewResponded 21 November 2017

Dear Stéphanie,

Thank you for your comments, it help us to improve the quality of the service and encourage our teams to give the best of them !

Sincerely Yours,

Alice CANTIN
Guest Relation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2017

Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 29 October 2017

Okay hotel. stay was ruined by cleaning staff leaving dirty dishes in the sink. We could not wash them as there was no washing liquid so expected them to be taken away. Not much at breakfast for 15 euros so did not have any. Nice shower and great to have a toilet that was not in the bathroom. very useful to have a shuttle from the airport.

Date of stay: October 2017
Thank syl k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2017

Location
Free shuttle bus that transports you to the hotel. ps don't get confuse with the other airport Novotel that the bus a few minutes away that travels to first!

Reception
The reception was open planned, with a small shop where you could purchase midnight snacks etc. Staff spoke a variety of languages and there were various maps you could pick up on the front desk. (bus maps etc)

Room
Exactly as it looks on the images from Booking.com. Clean, spacious, modern. I loved the fact that you also had a microwave in the rooms, how often have you been staying in a hotel and wanted to reheat something you bought earlier?

There is one side of the hotel that catches the sun, and another side that doesn't, our first room was on the warm side, we had to change room which was handled amazingly by the hotel, but were then on the colder side, which was noticeable.

The bed was comfy. the bathroom had both a shower cubicle and a bath with a shower attachment, so two people could wash at the same time which was handy for us. Lots of mirrors in the room and a separate tablet and chairs. It was a pleasure to stay there.

TRANSPORT
There are busses that are a few minutes walk away that bring you straight to the train station, from there you can get a direct train to Paris. We were warned by the taxi driver about the trains being unsafe late. We found this to be rubbish, we caught the trains many times late and there were kids, families, older people a full range of people on the train. We felt totally at ease.

We were working in Paris but chose to stay closer to the airport as it was cheaper, and either way would have had to travel, either to the airport at the end of our time away, or to Paris at the start of our time, which is what we opted for.

You could only purchase train tickets with a cash card, so be prepared for this, we had to go back to our hotel to get one!

FOOD
There were a few burger type places nearby, but other than that it felt pretty remote, we ate in Paris before we headed back.

There are a number of hotels in the same area, but this came up the best value for money with more positive reviews.

We would definitely stay again and would recommend to others.

Date of stay: November 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Davina J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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