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“Quick stay Hotel”

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Sheraton Paris Airport Hotel & Conference Centre
Ranked #10 of 30 Hotels in Roissy-en-France
Cambridge, Massachusetts
1 review
“Quick stay Hotel”
Reviewed 15 June 2012

The hotel location is great and provide easy access to the city center and the airport. for business travellers and those connecting flight in Paris, it is perfect to allow one or two days to enjoy the plae and the city

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AhmedAqqad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A_Ziani_Orus, Quality manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this review, 20 June 2012
Dear guest,

Thank you for your feedback and for taking the time to share your feedback on TripAdvisor.

I am pleased to learn that you enjoyed your stay with us.

We sincerely look forward to welcoming you again very soon.

A très bientôt !

A.ziani-Orus
Quality manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (268)
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Melbourne
Level 5 Contributor
52 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 13 June 2012

The location of this hotel is it's only redeeming feature. It is perfectly located at the airport just above the train stations so if you have an early flight, are travelling by train to the airport, it is convenient....however...our non smoking room reeked of airfreshener and stale cigarette smoke.
The carpet had not been very well vacumed...there were bits of stuff all over. The sheets were crisp and clean, but the bed and pillows had a very strong airfreshener smell which made sleeping difficult. The mini bar is an automated one with no room for you to put anything of your own into. There was also an automated tray of mini bar snacks...move anything and it is automatically added to your bill. We did not book a wake up call but were woken up anyway by a wake up call meant for someone else. The breakfast was terrible, probably the worst hotel breakfast I have ever had. On the plus side, there was an iron and ironing board in the room. Tea and coffee making facilities are in the room, and as stated earlier it is convenient to the terminals. The check out staff were efficient and friendly and said that the issues i had raised would be addressed.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank JenniferMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A_Ziani_Orus, Quality manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this review, 20 June 2012
Dear Jennifer,
Thank you for taking the time to share your review on TripAdvisor following your recent stay with us.
I was concerned to read of your disappointment regarding your experience at Sheraton. Please don't hesitate to contact me directly if you wish to share more feedback. Though, please rest assured that your experience is certainly just a shortfall and that I will share your feedback with the concerned departments.
On a more positive note, I am glad to learn that you have enjoyed the suitable location of our hotel and would like to thank you for your kind comment regarding the check-out experience.
Thank you again for your feedback and we sincerely hope to welcome you back for your next visit to Paris and restore your confidence in our quality of service.
A bientôt
A.Ziani-Orus
Quality manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vannes, France
Level 6 Contributor
122 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed 8 June 2012

This hotel is excellent. Rooms are spacious, modern, clean and best of all quiet! Check-in and out was smooth and rather quick. I requested a non-smoking room and got it no problem. For the price, it was definitely worth staying here just to avoid having to fight traffic to get to the airport for a 6:30 am flight. Beds were comfortable, and bath and bed linens were in excellent condition and clean. I dined at the restaurant and the food was actually good, as was the wine. That was a pleasant surprise. Would definitely recommend to friends and family and will stay here again.

  • Stayed May 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank OTBPGourmet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A_Ziani_Orus, Quality manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this review, 11 June 2012
Dear guest,

Thank you very much for your rewarding comment and for taking the time to share your feedback on TripAdvisor.

I am pleased to learn that you enjoyed your stay with us.

We sincerely look forward to welcoming you again very soon.

A très bientôt
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coimbra
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 June 2012

This is a very special Hotel. It has wonderful and confortable areas, with distinct decoration, and that create a wonderful well being. The service is excellent, magnificent. I felt really welcome, with sublime and warming reception.
I want to highlight the kindness, courtesy, warmness and the readiness from all team to my requests. In all moments, I felt wonderfully well cared, and nothing missed me. Such a wonderful and confortable staying, results from the high professional e dedicated level of all the team in the hotel to their guests. I really felt how this amazing team dedicate such a special care and esteem with me, always with a smile and well-disposed. I also would like to congratulate Mr. Schoubs,the General Manager, for the team he has, and for his particular consideration with me. My kind and warm regards to all of you. I really recommend this excellent hotel, quiet and with a very good location. Just in a word: EXCELLENT!!!

Room Tip: I really recommend this excellent hotel, quiet, with a very good location and an amazing team. Just...
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank A A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A_Ziani_Orus, Quality manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this review, 11 June 2012
Dear guest,
Thank you for taking the time to share your review on TripAdvisor following your recent stay with us.
I am very glad to learn that you have enjoyed your experience at Sheraton and would like to thank you for your rewarding feedback. I will certainly share it with all our team who will be happy to learn that you took time to recognize their quality of work on Trip Advisor.
We sincerely look forward to welcoming you back very soon in Paris for again "Un grand weekend".
A bientôt !
A.ziani-Orus
Quality manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ballarat, Australia
Level 4 Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 7 June 2012

We booked this hotel, Club Room approximately $500 Aust a night, as we were transitting home to Australia. Having stayed at Grosvenor House in Dubai, also a Starwood property, we expected a similar experience. Wrong!

The reception staff at check in, was very cold and unwelcoming. When we discovered that a 'smoking' room had been booked in error and we asked for a change, we were told ,no you booked there are no others.
The room smelt disgusting and as non smokers, would be unable to sleep here even for a night. After contacting Guest Services we were told to go the Club Lounge and we would be advised when a new room was available. Luckily a new NON smoking room was available but we were just given the key, with no offer to help relocate our luggage. My husband did this on his own.
Food in the Club Lounge was very average and the only saving grace was the professional check out staff, who actually seemed to care, unlike check in, and Tuscan the lovely man who helped us with our luggage and took us to our fly out terminal

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JillandJohn012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A_Ziani_Orus, Quality manager at Sheraton Paris Airport Hotel & Conference Centre, responded to this review, 11 June 2012
Dear guest,
Thank you for taking the time to share your review on TripAdvisor.
I was concerned to read of your disappointment regarding your experience at Sheraton. It is certainly not representative of the high quality standards we pride ourselves with.
Please don't hesitate to contact me directly if you wish to share more feedback. Though, please rest assured that your experience is certainly just a shortfall and that I will share your feedback with the concerned departments.
On a more positive note, I would like to thank you for your kind comment regarding the bell boy, Tufan. I will certainly extend it to him. Tufan will be happy to learn that you took time to recognize his quality of service on TripAdvisor.
Thank you again for your feedback and we sincerely hope to welcome you back for your next visit to Paris and restore your confidence in our quality of service.
A bientôt
A.Ziani-Orus
Responsable qualité
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Paris Airport Hotel & Conference Centre

Property: Sheraton Paris Airport Hotel & Conference Centre
Address: Bp 35051 | Tremblay-en-France, 95716 Roissy-en-France, France
Phone Number:
Region: France > Ile-de-France > Val-d'Oise > Roissy-en-France
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Roissy-en-France
#6 Business Hotel in Roissy-en-France
#9 Luxury Hotel in Roissy-en-France
Price range (per night): ₹ 11,415 - ₹ 19,825
Hotel Class:4 star — Sheraton Paris Airport Hotel & Conference Centre 4*
Number of rooms: 252
Official Description (provided by the hotel):
Stay connected at the Sheraton Paris Airport Hotel & Conference Centre: the only hotel built directly inside the International CDG Airport Terminal 2. Walk straight from your plane into a warm and welcoming environment. All 240 rooms and 12 suites are fully soundproofed and equipped with the signature bed Sheraton Sweet Sleeper (SM) Bed. Stay in touch with the Link@Sheraton experienced with Microsoft, a unique and convenient online experience. ... more   less 
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Also Known As:
Sheraton Paris Airport Hotel And Conference Centre
Sheraton Roissy
Roissy Sheraton

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