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All reviews train station eiffel tower rer c business district novotel suites spacious rooms modern hotel business hotel business trip city centre good size small shop nice room self service easy access small kitchen pleasant stay
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Reviewed 5 September 2018

We were told keys were not ready upon our arrival although it said they would be if we check in online.Room was not done on the second day of our stay. We came back to the hotel at 6 pm. Beds not done. Trash not emptied. Bar not refilled.Overall cleanliness was ok. But maintenance of bathroom was mediocre. Black stains in shower at joints. Broken board cover of bathtub. Many spots and stains on the room floor. Mattress of double bed was on a wooden board. Not comfortable at all. Telephone not functioning.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank akramkh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2018

The hotel and location were great. The only problem we had was the rude front desk lady in the mornings. She’s very rude,dismissive, mean and insulting. Everytime we come up the front desk to ask her for help, she always has a nasty and sharp response. She also makes it seem like she’s doing us a huge favor and that we should really be grateful of her. Also, even though we were at the front desk first, she prefers to help all the other people before us. Other than her, everyone else was great. The other staff treated us in a very professional and friendly manner. They were very nice and helpful. That rude front desk lady is in the service industry. She should know better!

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank TrailBlazer302443
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2018

No maintenance for a week for one of the two elevators. Air conditioning didn't work after complaining three times. Curtain kept falling after fixing it. Lights don't work. Not enough staff working on front desk so long waiting time. Cleaning service is good.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank sultan7870
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2018 via mobile

Very friendly staff , special mention to Anne-laure and Stephan.
Modern hotel with high-tech rooms,
The breakfast is great.
They care about the guest demands and always responsive to requests . Dynamic and young staff.

Date of stay: August 2018
Trip type: Travelled as a couple
Thank AbdelAziz S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2018

It is rated high in reviews but it's far below expected standard in many ways. The service is really poor and unacceptable. The breakfast is one of the worst I experienced in France. If you can't speak French, please don't visit this since only a few people in the reception can communicate!! The room service only available in the morning. The interior of the room is modern and looks nice. You need to pay for parking and it is located in close proximity to noisy RER line !!. Will not recommend and never use this hotel again.

Room tip: Avoid this hotel
Date of stay: August 2018
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Geethika B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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