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“Fabulous food, patchy service”

Restaurant La Grappe d'Or
Ranked #3 of 40 Restaurants in Riquewihr
Certificate of Excellence
Cuisines: French
More restaurant details
Restaurant details
Good for: Romantic, Special Occasion Dining, Child-friendly, Local cuisine, Business meetings
Dining options: Lunch, Dinner, After-hours, Reservations
Reviewed 11 August 2017 via mobile

We would certainly visit again, the food was flawless. Lovely setting. Had to ask a few times for the water we'd ordered and never got the cooler for the lovely Alsace wine we had, despite asking a few times. Consequently it was warm before we finished it. Did make a complaint but it seemed to fall on deaf ears (we do speak French, so that wasn't the issue).

Thank Jacqueline K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (858)
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3 - 7 of 858 reviews

Reviewed 3 August 2017

We found the service to be very good here, whilst you could have a set menu here we were grateful that we could chose just to have one or two dishes. We had a table in Le Caveau section of the restaurant this had a cosy atmosphere. I thought the food was good we just had two mains, a dessert and a carafe of wine, the restaurant is right next door to the Hotel L'Oriel.

    • Value
    • Service
    • Food
1  Thank CJBRJB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2017 via mobile

Before going into it, my husband and I had dinner at Au Trotthus last night and it was AMAZING. If you are considering between the two, go there - much better food, fantastic service, and same price point. No competition.

Now, for the good stuff - we arrived at 6:45pm asking if we could return at 7:30. The server said no and that 7 is the last time we could get in for dinner, so we obliged (scare tactics of a small town restaurant on a Sunday night, I should think!). They kept letting new customers in well past 8, as we later discovered. The food in all honesty was ok, but the main course was quite bland and much salt had to be added to balance it out. For the quality of service it was worth half of what we were charged. I caught the staff a few times speaking under their breath about us (It was a hot night and I was not wearing a bra, so perhaps that threw them off a bit) and we felt very unwelcome. In conclusion, go to Au Trotthus OR Au Cerf RIGHT next door, which has great service - we are here now in fact to eradicate the memories of our very overpriced dinner. Best regards and if you're a foodie take my advice, go elsewhere.

Thank Katie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2017 via mobile

I had dinner here with my wife few nights ago - in a nut shell: the food is very decent, the service not at all.
After getting at the restaurant around 6:45 and asking for a table for 7:30, we are told the restaurant closes at 8:30 so no way. We decide to get a table straight away anyway as the reviews looked good.
We had 1 shared starter (fondue of Munster cheese-very good), 1 main each (monk-fish- decent but blend dish) and a bottle of 2014 Trimbach Riesling.
Results: food decent, final bill over €104, and awful service - e.g. no acknowledgement whatsoever, asked & waited 15 mins for the bill in the empty restaurant, no excuses at all.
Conclusion: if you want to enjoy a good meal in the beautiful Riquewihr, I'd 100% recommend restaurants like Au Trotthus or Au Cerf over La Grappe d'or - same pricing but outstanding service and definitely better food/wine quality

Thank LucaRimo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2017 via mobile

Second time visiting the village, we decided to try a different restaurant. We were very disappointed with the poor food and seasoning, while the place still charges high prices for the Alsace average. Much better options close by. Don't waste your time and money.

Thank Beatriz C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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