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“Beautiful grounds, helpful staff”

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Grand Hotel Dei Castelli
Ranked #6 of 22 Hotels in Sestri Levante
Certificate of Excellence
Reviewed 29 May 2011

This hotel and its grounds covers the top of a peninsula near the center of Sestri Levante. There are not excellent sea views from most rooms of the main part of the hotel, but there are incredible views from the grounds, including the pool area. There is a cute outdoor seating area for breakfast and for cocktails.

The rooms are big but a bit dreary, however, the bathrooms are very nice. The air conditioning is by far the best and most powerful a/c I've ever experienced in Europe! The hotel has a van and will pick you up and drop you at the train station. The hotel is close to Sestri Levante town center but not that close to the train station.

Another time we wanted a ride to the train station (for a day trip to Portofino), they did not want to take us in the van and instead called a taxi. There is also a taxi stand outside the train station.

There are lots of restaurants along the harbor in Sestri and an easy walk from the hotel. Sestri, like Santa Margherita and other towns along the coast, are beautiful, but there is not that much to do other than look at the views.

  • Stayed: May 2011, travelled with friends
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3  Thank Julie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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113 - 117 of 381 reviews

Reviewed 28 January 2011

Italian hotel management always seem strange to me. They seem to be sure that if they have beautiful nature around and nice property they need to do nothing more. But nice views and castle walls are not enough to make a good hotel.

The disappointment appeared before we even came - we got an opportunity to evaluate the level of their client service. When making the reservation of a suite in the "remarks" field we noted that we needed a certain assistance with the confirmations for our visa purposes (the embassies have their strict rules and automatic reservation e-mail is just not enough for them). No reaction followed. We had to write one letter repeating our demand, then another - still silence.

Let me say that we were not looking for the "staying in a castle experience". All we wanted - to relax and to enjoy the views. Not even to swim or to lie on the beach as it was the very beginning of April. As I can judge from other reviews we had our suite in a new building but it was of no importance for us for we got our seaview terrace with sunbeds, a calm and spacious room and a jacuzzi with a view. I know it sounds great. But there was one detail - it turned out that the jacuzzi was leaking and seriously leaking. So instead of enjoying the serenity of the stars at the private balcony we had an unforgettable experience of gathering water from the floor.

As a result I must confess that we were rather disappointed. Instead of taking the maximum from such a wonderful property they neglect some basic aspects and that changes a lot.

  • Stayed: April 2010, travelled as a couple
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1  Thank Nathalie_and_Nikolas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2010

We arrived at the train station after a horrible journey to find we were in a horrible part of town, to make matters there were no taxis. When one arrived we were delivered to the pedistrian entrance which resembled a cave, at the end of which was a lift, up to the hotel, along a corridor to the most fanastic public areas, to a bockedy and charming lift to a room, which can only be described as beautiful. In fact everything about the hotel was beautiful, from the views, gardens and swimming area. The breakfast was excellant. The only slight disappointment was that the food in the restraunt was not equal to the surroundings. The village apart from the railway station area was charming.

Stayed: July 2010, travelled as a couple
1  Thank happyholiday79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 October 2010

This hotel would definitely be a 5 if it had a better restuarant in it. Its hard not to remember the horrible experience we had at the restuarant when we think of the hotel. Eat in town or just down the street at El Pescador and keep good memories of the hotel. It really is beautiful! Large rooms and bathrooms. The garden is so beautiful with a private walking trail right along the cliffs overlooking the sea. We loved the two very friendly white goats, white peacock and scenic views. The roof top terrace also has amazing views of the city and the sea. We sat up there one night drinking some wine and listening to the music from a wedding going on below. So relaxing. You can park up at the hotel, leave your car and walk everywhere. The private elevator to the street is very convenient. Very fun experience staying in a castle!

  • Stayed: October 2010, travelled as a couple
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Thank Dinoalita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2010

We booked this "hotel" based on TripAdvisor reviews. It was hard to find the road to get up there, it's tucked alongside some buildings and is a fairly vertical climb, which it should be as it is on top of a cliff overlooking the charming, colorful town of Sestri Levante and the sea. The staff were very courteous, yet somewhat stiff and formal until they got to know us. The original castle dates back to the mid-1100's, a very rich history. The rooms are beautiful. There are numerous lounging areas, a billiard area near the lobby, and little nooks and crannys where you can recline, relax, read, play a game, drink a bottle of wine, whatever suits. We were fortunate in that, due to a wedding, there was no other room available except the suite. It has a huge terrace, 2 bathroom areas, a huge main room with sitting area and several windows with different overlooks. The walk in closet was a smart addition. Mini refrigerator, TV, air, all of the amenities. If I ever get back to that part of the coast, I will be staying in Room 66 again. There are formal gardens with 2 little white goats romping around that is really worth exploring, with several walkways and views that will take your breath away. Dinner at the restaurant was sublime. The nicest of 5 places we stayed .

  • Stayed: September 2010, travelled as a couple
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1  Thank sparkletoes60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Dei Castelli

Address: Via Peninsula 26, 16039, Sestri Levante, Italy
Region: Italy > Liguria > Italian Riviera > Sestri Levante
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Room Service Airport Transportation
Hotel Style:
#3 Romantic Hotel in Sestri Levante
#5 Luxury Hotel in Sestri Levante
Price Range: ₹ 11,317 - ₹ 21,333 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel Dei Castelli 4*
Number of rooms: 48
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Also Known As:
Grand Hotel Sestri Levante

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