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“Lovely Hotel in the middle of things”
Review of Villa del Lauro

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Villa del Lauro
Ranked #24 of 37 Hotels in Ragusa
Certificate of Excellence
Reviewed 18 September 2017

Really pleasant hotel with helpful staff. Used as a base to explore up and downtown. Lovely room overlooking the pool which is a great place to relax. Only down side was on the third floor with no lift.

Room Tip: We were fine on the third floor but if you have difficulty climbing ask for a lower floor.
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  • Stayed: September 2017, travelled as a couple
    • Location
    • Cleanliness
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Thank Stephen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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6 - 10 of 161 reviews

Reviewed 7 September 2017 via mobile

Stayed at the Villa del Lauro for 3 nights. Pleasant hotel but soon realised that the biggest part of the attractions of Ragusa was in Ragusa Ibla and we were in Ragusa Superiore. Basically the wrong side. Loads and loads of very steep steps to get to the interesting bits.

When we got to the hotel, the taxi that they arranged to pick us up from Catania airport dropped us off at the bottom of Via Ecco Homo so we had to drag our own cases up a very steep hill to the hotel. Fortunately one of the hotel staff happened to come out of the hotel and saw our predicament and helped us out. He also took the luggage our to our room. It was the only help we received in traction to the luggage whilst staying at the hotel .

Our room was on the top floor ,number 11, up more very step steps. The room was ok but with a very comfortable bed though. However the bathroom was really small and the light was in all the time day and night . We did ask for it to be sorted out but to no avail.

The breakfast was enjoyable.

Other trip advisor comments referred to the free mini bar. What minibar! We didn't have one , free or not. We certainly felt a bit that we were second class guests - now we know.

When it came for us to leave to go on to Siracusa, we were undecided whether to go by train or taxi. When we asked some questions about the trains, the responses were very vague indeed. Despite asking them to make further enquiries about the train service, we received no further information.

We also asked about help with the luggage - down the very steep steps in the hotel. The comment was that ' we don't have a luggage porter' so my husband had to carry them down himself. Although we are very sprightly we are NOT VERY YOUNG . I was very concerned that he would fall carrying the suitcases down the stairs.

There is no lift in the hotel and the building is not conducive to one being made available.

The staff were very young and no-one appeared to be in charge which made it difficult if not impossible to complain. However, a couple of the staff were more approachable than the others but as they did not have name badges , we have no idea who they were.

It appears that the treatment guests receive can be very 'hit and miss'. It is quite apparent that other trip advisor reviewers were extremely pleased with the hotel and services they received. In our case, it was sadly lacking.

Stayed: September 2017, travelled as a couple
Thank Elizabeth L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2017

We enjoyed our stay as a family with 2 boys aged 6 and 9.
The pool was a plus as it was August and incredibly hot. Lovely buffet breakfast.
Clean rooms and quiet surroundings. The bathroom was quiet small, particularly the shower. Not much room to move in there! Property location is a bit far from Ibla so a car is needed.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank lararussosxm74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2017 via mobile

Good location in the center of Alta Ragusa, nice swimming pool. But very small bedrooms (compared to a 4-star hotel in France) if you take the standard ones (with very small window ... we had to upgrade our room then). Very poor level of service (we asked the staff to move some chairs to be able to be in the shadow in the garden and they said it was not possible... without offering any alternative solution or help).

Stayed: August 2017, travelled as a couple
Thank Clarissouiss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2017

Recently enjoyed five nights at Villa Del Lauro - a true 4 star hotel with many excellent touches. The staff at reception and throughout were professional, welcoming and helpful, delivering the highest standards of customer service.
Our room (2) must be the best in the hotel, with a massive bedroom area, extensive lounge and sitting space and a bathroom with a shower/bath that could house a football team! The free minibar was a delightful touch and regularly stocked up with water, juice etc. Breakfast overlooking the garden / pool was great with a good selection of juices, coffees, breads (especially honey filled croissants!) and good quality fresh fruits. Pool area and gardens were also great and not over busy, a really tranquil area to relax in. We found both Ragusa Superiore and Ibla interesting and varied with a good choice of restaurants and things to see.

Room Tip: If you can possibly get Room 2 - book it ! Great location and cool in the height of summer
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  • Stayed: July 2017, travelled as a couple
    • Sleep Quality
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2  Thank 1PeterH63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Villa del Lauro

Address: Via Ecce Homo 11, 97100, Ragusa, Sicily, Italy
Region: Italy > Sicily > Province of Ragusa > Ragusa
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool
Hotel Style:
#14 Luxury Hotel in Ragusa
Price Range: ₹ 7,850 - ₹ 13,360 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Villa del Lauro 4*
Number of rooms: 15
Official Description (provided by the hotel):
Villa del Lauro is the best place for even the most demanding tourist. It is a very peaceful place for a stay where you can have every type of quality service and comforts together with a culture and art experience. Everyone has the feeling of being in a place out of time, thanks to smell and colours of the garden and the swimming pool with its spa zone. ... more   less 
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Also Known As:
Villa Del Lauro Ragusa, Italy - Sicily

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