Check in was not as expected as we were given a room facing the road despite requesting for a pool view room upon booking. After complaining, we were move to a room facing the pool side but the still no pool view as the room was on the 2nd floor and the view was blocked by the elevated roof of the indoor swimming pool/spa.
Nevertheless, we settled in as we have the view of alps de Suisse and the cable cars running up and down the mountain. The room was very cozy and the pine wood decoration in the room gave out a pleasant smell and made us feel very soothing.
We went for half board and was very apprehensive about the food but our concern vanished when we saw the spread and the cooked to order dinner menu.... that was the best part of our stay. The food was very good with a wide variety and some of the choices are changed everyday. You get to boil your own eggs to your own liking. Special thanks to the staff at the restaurant as they were very attentive and could remember your preference from your orders from the previous day.
The hotel was conveniently located, just 3 min walk to the town and 5 min walk to the ski lift area, and you can rent your ski gear on the spot. The town was very beautiful and so is the alp de Suisse with the view of the dolomites mountain.
Th room was very clean and the staff friendly and helpful. Would stay here again but need to get your room view confirmed to avoid disappointment.
- Official Description (provided by the hotel):
- Welcome to Valgardena and the legendary Dolomites! Experience South Tyrolean hospitality in the 4* family-run Hotel Angelo Engel in Ortisei. Welcome to Ortisei in Val Gardena valley in Trentino-Alto Adige Province. The family-run, 4 Star Hotel Angelo Engel is located in the heart of the South Tyrolean Dolomites. Our hotel is situated in the centre of Ortisei and features a large private garden with an indoor and outdoor pool (both heated all year round), different saunas, a gym and an excellent SPA & Beauty farm. The cosy pedestrian area and all ski lifts are within walking distance, making our hotel the ideal starting point for all kind of Alpine outdoor activities in the Dolomites. Our Hotel is small and each guest is personally and individually indulged: personal attention, cosy ambience and an extensive outdoor activity program are the key ingredients for your "Angelo Holiday Experience Package". ... more less
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