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1 - 6 of 278 reviews
Reviewed 22 June 2018 via mobile

Well I guess the title says it all. We came in late in the afternoon. Despite our less than poor italian and them only speaking italian, we got recommendations of a nearby restaurant (amazing by the way). Friendliest and most helpful staff I’ve ever encountered. The room itself had a balcony, AC and all the other standard accommodations.
Every morning (2 of them) we were greeted by the staff before a really good continental breakfast, and everytime we left the hotel the staff would bid us farewell. Even walks out and checks the street for you if you’ve parked in one of their spots and want to leave by car. Would recommend!

Date of stay: June 2018
Trip type: Travelled with family
1  Thank Zerathe
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Paola N, Responsabile relazioni con la clientela at Hotel Matilde, responded to this reviewResponded 25 June 2018

Dear Guests, in the name of all the Staff of the Hotel Matilde We thank you for your kind comments.

The time you have dedicated to us after your departure in describing your experience is a precious asset that we preserve with care, means a lot to all of us.

Your time is precious and leaving your words on Tripadvisor that speak of us truly represent the reward for all our efforts in making every stay of our guests unique and unforgettable.

With the hope of coming back soon among us,

Cordially greetings.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2017

5 days near the beach in a warm welcoming hotel, run by a lovely family, whose head despite the age was so charming and friendly. The welcoming every morning at the breakfast in his marine captain of Titanic like suite made or day start with joy! Breakfast delightful, with an unbelievable variety of fruits, juices, sweets. And always a glass of wine offered by the captain itself with his lovely smile.
For the beach I would recomand the southern part of Marina, or Viarregio. The one at the end of the channel is tiny and too crowded.

Date of stay: August 2017
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank mirceacon55
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HotelMatilde, Responsabile relazioni con la clientela at Hotel Matilde, responded to this reviewResponded 6 September 2017

Dear Clients Thank you for finding the time to write a nice review.

We are glad that you have spent a good stay at Hotel Matilde and thank you for choosing to choose our facility for your trip to Marina di Massa.
We hope to meet you again.
Sincerely.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2015 via mobile

I had my directions messed up a booked a room here thinking it was closer to our destination. Glad we stayed. The hotel pays attention to details. Older hotel that has been well kept. Room was nice and comfortable. Huge breakfast spread the next morning.

Date of stay: June 2015
Trip type: Travelled as a couple
1  Thank Doug J
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
chantal242, Responsabile relazioni con la clientela at Hotel Matilde, responded to this reviewResponded 22 June 2015

Dear Guest, thank you for your preference from Hotel Matilda. We appreciate the attention paid by giving us feedback on the quality of our services: your opinion is important to us. We are pleased to have had a positive experience, so we hope to welcoming you again. Best regards.

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Reviewed 8 November 2014

Sorry to say but we only were able to stay one night, would be very happy to stay here for one or two weeks. Very clean hotel and charming, helpful staff. we were the only guests (end of season October and on our way home) but we received a first class service and made to feel very welcome. Breakfast was outstanding with great variety and very plentiful. Great attention to detail and everything was provide for our comfort in the room. Quiet but convenient location for the town and beaches.

Date of stay: October 2014
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank John C
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HotelMatilde, Responsabile relazioni pubbliche at Hotel Matilde, responded to this reviewResponded 17 November 2014

Dear guest, We thank you for the appreciation expressed by his writing about our hospitality.
His words reward our professionalism and our efforts to continually pursue excellence in service and quality of the 'reception.
Thank you on behalf of all the staff, family daily work with passion and commitment, essential elements to achieve the satisfaction of our customers.
Looking forward to welcoming you again cordially greet

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Reviewed 6 October 2014

Stayed at the hotel for one night only but would certainly stay again. We were met by the owner manager who found us parking. The bedroom was comfortable and clean with a touch of difference and good Wifi.

Date of stay: September 2014
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Tom273
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
chantal242, Responsabile relazioni pubbliche at Hotel Matilde, responded to this reviewResponded 7 October 2014

Dear Customers,

Thank you for publishing such a positive judgment on TripAdvisor, following your recent stay at the hotel Matilde.

We are extremely pleased to know that you enjoyed both the hotel and the warmth and professionalism.
In fact, one of our main objectives is to offer exclusive attention to each client, a private care and a friendly atmosphere to transform your stay into an unforgettable moment.

Waiting to welcome you again at the Hotel Matilde, We wish you, dear customers, our most cordial greetings.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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