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Reviews (179)
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All reviewsamerican barjunior suiteterrace overlooking the lakeminute strollstar hotellake gardaviews are stunningbeautiful hotelmain restaurantlocation is excellentother guestsan updateamazing lakeevery eveningwaiting staffhalf boardhoneymoon
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3 - 8 of 179 reviews
Reviewed 8 October 2017

We were here for 10 days on honeymoon and were treated like royalty. We had a superior lake view room and the view was to die for. We used the pool, the pool bar, the gym, hired the bikes, drank on the terrace, in the American bar, and ate 4 course dinners every evening. It was faultless. The staff are incredibly helpful and the waiting staff were almost like watching a ballet each evening. The food at breakfast and at dinner was very high quality. I have never drunk so much prosecco and I am ridiculously impressed that staff take notes of each guests food and drink preferences. It's very expensive, but worth every euro. I would stay again in a heartbeat.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank susan s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2017

This charming hotel with wonderful views is made special by the wonderful attention of staff, both in the bar, restaurant and in reception. They make your stay feel very special. Good choice of breakfast with delicious parma ham, melon and good choice of fruit, and eggs cooked as you wish. Dinner in the restaurant is very good, but comes at price with wines at 30E plus, so is a treat. It does have old fashioned charm, but the bathrooms (especially the shower) need an update. We had a room on the lower terrace, under the restaurant, with a balcony with wonderful views of the lake, but the walls were paper thin and you could hear every cough and snore of your neighbours. The reception staff supported us with taxi transfers to the water front whenever they could, even going so far as to collect us themselves, but it is a good 25 minute walk from the ferry terminal and a puff of a climb up the steps, which are uneven in places. Having said that, we enjoyed our stay and it is a beautiful hotel.

Room Tip: Probably better to have a room in the main hotel, without a balcony. All rooms are quiet and away from the main road.
  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank thistleparty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2017 via mobile

We had 5 nights in a lake view with terrace room,located under the main restaurant and terrace bar area. The location of the hotel is excellent. We walked to the nearby village and the main town each day, it takes about 23 minutes at a steady walk. Don't be fooled to think it's a 10 minute stroll. The negative side of the terrace rooms (there is I would think 7 or 8) . Is the walls are paper thin and and you can hear next doors conversation, as they can yours.!
It's nice having a terrace of your own but you do sacrifice some privacy. I don't know what the rooms are like in the main hotel. The service and staff overall are excellent. The restaurant is excellent,very expensive but worth it. I have no idea why trip advisor has the most recent restaurant review over a year ago. Maybe the hotel has decided to remove its restaurant from reviews? The setting and food are probably the best in the area. Maybe it's with the exclusivity.
Overall well worth the money... perhaps aim for a suite . The terrace rooms are good but hope you get considerate neighbours ! I can't rate it a 5 as it's not quite there.

Stayed: September 2017, travelled as a couple
Thank brian081
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2017

Went here with guests,for dinner.Weather was good so we sat outside.Terrace is large with amazing lake views. As soon as we were seated we were offered prosecco, which was their house recommended.Excellent . I liked that we were a group of 4, but were seated on 2 joined tables that gave us all a view. Its got a good cocktail list, a comprehensive wine list and the food menu ticked all the boxes. Quite expensive, but worth it.Yes saving up to go back
You are seated quite away from any other guests/tables..

  • Stayed: August 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank craig i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2017

Location is truly impressive but it would be in need of some refurbishment with modern amenities and furniture.

Restaurant / breakfast very good with exceptional view on Lake. Polyglot and friendly team in charge there.

Having a wedding running for part of the night spoiled the tranquility of the place.

  • Stayed: July 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank beuleu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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