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“Perfect central location, extremely spacious and...”
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Very good
13 reviews
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Overview
Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 6
Ferrara, Province of Ferrara, Emilia-Romagna

Reviews from our community

Very good - based on 13 reviews
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Reviews from our community

Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
English first
French first
German first
Italian first
Any
English first
Steve_H_L...
London, United Kingdom
Level 3 Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Missing some of the basics”
Reviewed 23 May 2015 for a stay in May 2015
1
person found this review helpful

The location is excellent - right opposite the castle - and it's lovely to stay in an historic palazzo with some orignal architectural features, however this is advertised as a luxurious appartment and before it can be luxurious the basics have to be right. Some important aspects were not:
The interrnet service was so slow as to be unusuable. The landlord said he woulod get this fixed, but it never improved. We ended up having to pay for roaming service to access the internet.
The blinds were dirty and those in the bedroom didn't work. The curtains did not block the sunlight very well for sleeping.
There were only uncomfortable campbeds provded with no headboards or bedside tables.
There was nowhere to put any soap or shower gel in the shower and there was no toilet roll holder
The kitchen was ramshakle and lit with a table lamp which didn't belong in a kitchen
There was no iron or anything to dry washing up.

Also, the checkin was lengthy and bizarre. Both of us had to sign a legal agreement in English, another one in Italian, and two further contracts to use the internet. I've enver heard of such a requirement before.

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Bedding & mattresses Kitchen & utensils
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Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
29 May 2015
Hello,
I'm sorry but your review is not acceptable. I didn't want to write anything, but I am forced to do so. You have left the apartment in poor condition: the bathroom, despite your stay of only two nights, was very dirty and there were many bottles of beer between the living room and the kitchen...(and other things).
Some notations: you had two internet connections and both for free!
At the beginning of your stay, the apartment was spotless (I have checked with you all the apartment and you were happy!).
The bathroom is full of tools to use (just use them).
The kitchen has two lights plus a table lamp (not only a table lamp as you wrote!)
About the iron, it's not indicated in the announcement. I'm sorry, but you should be more serious when you write a review.
At the beginning of your stay (I also waited you in front of the building to help with luggage) I tried to explain all in a complete way, also trying to give you as much information about the city (if you feel this bizarre.....).
I asked you to subscribe a contract (and I told you everything very well) because my Country has a very strong law against terrorism.
Best regards.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
700655
Cardiff, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Perfect central location, extremely spacious and well equipped.”
Reviewed 12 October 2014 for a stay in September 2014
2
people found this review helpful

This apartment was just what we were looking for. It is located in the centre of Ferrara. It was perfect for an elderly relative who couldn't walk very far. There is a lift to access the apartment so no stairs are involved.
The apartment itself is well equipped and spacious. Despite being central it is very quiet and restful. The bedrooms are large with plenty of wardrobe space and comfortable beds. The kitchen is very well equipped. The one bathroom is spacious.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
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Liked best: Spacious and quiet central location
Travelling group: Extended Family
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
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Francesco...
1 review
Reviewed 19 June 2018 for a stay in April 2018
Google Translation

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lugano, Switzerland
Reviewed 5 August 2015 for a stay in July 2015
Google Translation
2
people found this review helpful

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Solo
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Candyperf...
Rome, Italy
Level 3 Contributor
15 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 July 2015 for a stay in July 2015
Google Translation
1
person found this review helpful

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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