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“Overpriced and cafe staff rude!”
Review of Bormio Terme

Bormio Terme
Ranked #1 of 1 Spas & Wellness in Bormio
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Attraction details
Recommended length of visit: 2-3 hours
Owner description: An enormous space full of various internal and external pools mixing our establishment withnature. Our thermal water comes from the “cinglaccia” spring where it flows out naturally at atemperture between 37°c and 40°c. Available services: internal area: swimming pool - children’s pool - thermal pool with hydromassage beds and waterjets -sauna - turkish bath - children’s pool with water games - relax area - sun terrace - tearoom -snackbar nb: children under 16 years of age are not allowed in the sauna, steam room and one of thethermal pools “loggia“. External area the “four seasons” pool with water currents and hydromassage beds covers both inside and outside areas - outside children’s pool with water games - 60 mt water slide - outdoor swimming pool. Thermarium zone: steam room - biosauna - panoramic finnish sauna - indoor\outdoor thermal pool - sensorial shower - relax area nb: children under 16 years of age are not allowed access to the thermarium.
Useful Information: Lockers / storage
Reviewed 2 weeks ago via mobile

Overall a good facility. My kids enjoyed the experience but it cost €80 for a family of 4 to enter. There are lots of add ons which other countries don't require like swim hats, slip on shoes which pushed the price up. So the most expensive family swim I've ever had. Also had a bad experience with one of the young cafe staff who was very rude. For that sort of cash you'd think they would give them some training in customer care!

Thank JackieOdetti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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"swimming pool"
in 5 reviews
"thermal water"
in 3 reviews
"swimming cap"
in 3 reviews
"few hours"
in 3 reviews
"during our stay"
in 2 reviews
"herbal tea"
in 2 reviews
"steam room"
in 2 reviews
"worth a visit"
in 2 reviews
"stelvio pass"
in 3 reviews
"indoor"
in 9 reviews
"spa"
in 5 reviews
"vecchi"
in 5 reviews
"inhalation"
in 3 reviews
"bathrobes"
in 3 reviews
"skiing"
in 10 reviews
"mountains"
in 11 reviews
"jets"
in 2 reviews
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4 - 8 of 1,097 reviews

Reviewed 5 March 2018

Perfect location outside, poor services inside.
When I first saw photos of Bormio Terme I decided this is must-visit spot for me, could you imagine swimming in the pool with a view to mountains outside, mmm, perfect....
Eventually expectations came true but only about the view... because the service and organisational part inside is more or less poor. There are some minor points I list below:
it is not enough clean inside, it is not enough warm inside, it is overcrouded, too many children doing what they want without proper control neither from their parents side nor from Terme staff, no shower gel inside shower, rental bathrobes are too old with teared holes in it, no place to eat (only small snack bar on the ground floor opened for people to ener from outside i.e. permanently dor is opened/closed -> cold and dirty)
Eventually I can tell that it was experience which I woun't like to repeat however I am glad I tried once.

Thank DmitryStPetersburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2018 via mobile

I must say this is a necessity to visit the Thermal pools if you are on a Skiing trip.

Whilst the building is new and resembles a modern pool in the UK, once you exit into the outdoor pools and see the snow capped mountains you are mesmerised.

The water is a great temperature, with beds beneath the water and jets to massage you. There are indoor pools also and a Turkish spa area. We took a 2 hr visit, and hired towels. You will also need a swimming cap (can be hired also)

We went both in the morning and one night session which was amazing. Stars and mountains!!

Great view also of the Stelvio pass.

Changing rooms all clean and puts our local swimming pools to shame.

We will visit again for sure next year!

1  Thank Frances K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2017 via mobile

Even if i paid online a few days before I had to queue up for more than an hour to get in because they opened only 2 cashiers. They should open one for those who booked online. We came to relax, we got stressed right away. Poor service. The structure is fine.

1  Thank Marco M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 9 November 2017 via mobile

This terms and spa is out of this world and excellent value for money at 50 euos for the day. The outdoor pool is set amidst the stunning mountainous scenery of Bormio, Nothern Italy.

Thank Wendfing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mauro B, Responsabile relazioni con la clientela at Bormio Terme, responded to this reviewResponded 12 November 2017

Good morning
Thank you very much for your positive rating.
best regards
Mauro

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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