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All reviews gourmet restaurant on arrival privilege room free tea lake garda half board pool area refurbished room every afternoon large bottle of water plenty of sunbeds buffet style reception staff large hotel plenty of choice large pool piano bar
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Reviewed 24 September 2017 via mobile

Having read some indifferent reviews, I was a little worried about booking this hotel however; upon arrival I was pleasantly surprised to find that the hotel was clean, spacious and the staff generally friendly and helpful. The pool area and wellness spa etc. all faultless.
We had booked a Superior Room, which was located on the 3rd floor and very comfortable and met all our needs (although not huge). We were upgraded to a balcony room ( which we hadn't booked). The balconies are not very private but a bonus if you wasn't expecting one. We also received a complimentary bottle of sparkling wine, which was a nice touch. There was also complimentary water left in the room every day.
As with all large hotels they sometimes lack that personal feel. There are large groups / package tours (of mainly Older German people) so not necessarily the place to go if you want an intimate Italian feel.
We didn't eat dinner in the restaurant so can't comment. For us, it would be a shame not to have dinner in the numerous good quality Italian restaurants in the nearby town but appreciate some people we're on all inclusive packages.
The buffet breakfast however was plentiful and of good quality.
Finally - great location! Only 10 min walk to the heart of Bardolino and only a couple of mins to the private grassed area at the lakeside (referred to as the 'beach') with ample sun beds. Worth noting that the hotel rooms do not have a lake view although hotel is situated near the lakeside.

Stayed: September 2017, travelled with friends
2  Thank White62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2017

Just back from a week's holiday in this hotel.
We were in a superior room, 3rd floor and just to be clear, no rooms have a lake view.
The room was adequate, beds comfy, nice shower room, no bath and rooms cleaned daily and towels changed.
Water replenished daily and mini bar well stocked,albeit you had to pay for anything drunk.
We found the staff not very engaging and we had real trouble making ourselves understood,very little English spoken.
Breakfast served until 11 which was great for us, cannot comment on the evening meals as we did not partake.
It is definitely not a place for children as we could envisage very little for them to do, not an issue for us.
We had hired a car and the hotel car park is extremely cramped and very difficult to park.
We used the hotels lake garden across the road, free to hotel users and we spent 4 days relaxing and soaking up the sun...very safe and lovely views of the lake.
Bardolino is 5 minutes walk and has some lovely shops, cafes, ice cream parlours and bars, all very reasonable.
We tried extremely hard to converse in Italian, we found very few people understood English and this did make things slightly difficult. Obviously we should have tried harder, not a criticism just our experience.
Overall the hotel was good, not great but we found it comfy, relaxing and a goodnase from which to explore Lake Garda

  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
3  Thank Tony W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2017 via mobile

We had a 3 day break to Bardolino to have sample the Lakes.The hotel was all we expected.we had a privilege room with shower on the 2nd floor. The room was clean and a good size with good facilities. We were even supplied with weighing scales. We were given a bottle of fizzy wine in the room. Bathrobes and slippers were also supplied. Towels were replaced daily as well as complimentary water every day.
The air conditioning worked well. We had a balcony overlooking the court yard. It must be noted that there are no lake views from this hotel due to its location.
The food was fine with a good choice.It is not 5 star but adequate.
There are ample sun bathing areas with a pool side bar.
The hotel is located just minutes from the town along well lit and level walkways although you have to be careful re cycle riders that are numerous.
The room is equipped with TV although the only English Channel is BBC world news. Not the best but they do supply a video player so you can take your own dvd's.
The bed was very comfortable with lightweight covers etc.
We were given free afternoon coffee and cake which was well received. Their coffee is really strong and nice.
There are lifts in the hotel and moving around was not difficult.
We found the staff friendly and helpful.
I would have no difficulty recommending this hotel although I would suggest It is better for adults than children.

Stayed: September 2017, travelled as a couple
1  Thank Kevin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2017 via mobile

Mixed feelings about our stay in Parc Hotel Gritti. Overall, staff were somewhat cold and not overly helpful.
Room was clean, and good space, however we were unfortunate to have a faulty sink whereby the plug would stick which we reported to reception every day, they would remove the plug with a plunger and then just let it happen again every day, rather frustrating. We tried to express our frustration of this happening every day but the language barrier stopped our ability to express this, or lack of care perhaps from the staff.
Hotel was in a great location, five minute walk from Bardalino and nice that the walkway down back of the hotel allowed you to access Bardalino from both sides.
The gentlemen with the towels, wow, he takes his job very very seriously, huge lack of customer service and was actually quite rude.
Breakfast selection was good, varied options and a continual service in both restaurants was helpful.
We were on our honeymoon during our stay, the average age of the other residents was somewhat older which bought a different feel to the hotel, we were definitely looked down on by others which was a shame.
Sadly, we wouldn't return to this hotel if we visited Lake Garda again.

Stayed: September 2017, travelled as a couple
2  Thank hwhite58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 September 2017

Rooms were very comfortable. A very wide range of food buffet style for for breakfast and dinner. Entertainment most night. All the area around hotel was clean and well looked after. The pool was clean and well used. Afternoon tea/coffee served every afternoon. I would advise older people to check how far room are away.

Room Tip: Our room was not far from the evening entertainment but we didn't notice and noise, because it finished at approx 11pm.
  • Stayed: September 2017, travelled with family
    • Location
    • Cleanliness
    • Service
2  Thank Annette H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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