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“Excellent hotel !!!” 5 of 5 bubbles
Review of Heritage Village Resort & Spa Manesar

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Heritage Village Resort & Spa Manesar
Ranked #1 of 4 Hotels in Manesar
New Delhi, Delhi, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Excellent hotel !!!”
5 of 5 bubbles Reviewed 30 January 2012

Great Hotel!
 
Have been a regular visitor of this hotel and preferred to stay here rather than Gurgaon city. After a hard day’s work the ambience of this hotel works like magic to help me forget my days worries. Of course one cannot have the choice of shopping or exotic dining outlets as the location is a little far out. But for me that’s a small compromise against the silent settings and the royal ambience that I enjoy. Would definitely want to compliment the staff who take very good care of me. The best part is the easy access to the airport as it is on the highway. Good job, keep it up!’

  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Kunal S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GopalV, General Manager at Heritage Village Resort & Spa Manesar, responded to this review, 17 February 2012
Dear Guest

Thank you for your recent stay at Heritage Village Resort & Spa Manesar. Your feedback regarding the resortis highly appreciated. We are happy to know that you had a pleasant experience with us. We are a premium accommodation in the National Capital Region (NCR) which provides guests with par excellence facilities and services and is repeatedly recommended by the guest reviews we receive on this forum.

We look forward to welcoming you back with us again.
Regards,

Gopal Vaideswaran
General Manager & Asst.Vice President -Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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559 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (141)
Date | Rating
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English first
new delhi
2 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 bubbles Reviewed 27 January 2012

Yes , what we can tell about this hotel property is that this is not a resort but a marriage place over highway who only loves money than their guests.We had taken online package which is a trap to attract the coustmer, their guard first ask us weither we had paid for the booking instead of checking thier own booking list what a hospitalaty service. After reaching the enterence gate we were surprise to see no one comes to take our luggage and not even the man at recepetion comes to welcome us . I , myself park the car at lonely parking ,and take my luggage to the reception point . Receptionist give us a room which is substandard and very cold at 9pm , when we ask for in room dining they gave only cold veg kabab and subji roti. that is not the end as we had paid 5900 for that room for 1night stay . The hotel mean buisness starts next day morning when at 11 am the receptionist gave us to check out from the room ,instead of checking that we had one more stay of all inclusive design room package worth 10000 . on showing them the booking details they first give us bill for first night stay and tell us to stay at the reception for atleast 2pm to check in again toanother room again .After taking our lunch at hotel what we were surprised to know was that a party for a marriage would take place in evening at the hotel , WIth lot of noise and KEEP on knocking at door we cant able to stay in our room for 1 hrs , we walked to the all inclusive refreshment area near the reception to get the tea , we ordrerd there for tea and some veg pakora ,after half and hour we get our oil filled pakora and again after about 40 minutes we get one cup of tea as the whole hotel staff is busy in decorating the hotel for the ongoing party , we decide to move out of hotel for a drive to see near by place but when we came back to hotel the guard barred us to keep our car inside the hotel and ultimately we have to park it opposite side of hotel which is 2minutes walking distance from the hotel. When we reach to our room area,what we see is that it looks like the sadar bazar crowded area of delhi and loose naked wire are hanging in between the passage to our room , the noise of the guest was unbearable ,FINALLY WE HAD TAKE THE DECISION to checkout at6p.m means only 3hrs stay for 10000 the receptionist not even apologise for that instead handed our the bill and ask us to leave by our own and preparing themself to get another customer for that room. I WOULD SAY TO ALL , BEWARE OF THIS HOTEL AS MARRIAGE PLACE NOT A RESORT YOU CAN'T GET REST HERE

  • Stayed January 2012, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
15 Thank manish2974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GopalV, General Manager at Heritage Village Resort & Spa Manesar, responded to this review, 17 February 2012
Dear Guest

Thank you for choosing Heritage Village Resort & Spa Manesar and your valuable feedback

We have gone through the feedback you have submitted and we will be investigating the same. We assure you that we will further strengthen our services and we do hope to see you back with us to re experience the resort

Warm Regards

Gopal Vaideswaran
General Manager & Asst.Vice President-Operations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 25 January 2012

Went for the spa indulgence package, which was an absolute delight. We love to go to such destinations where we can pamper ourselves and this fitted in perfect, as this is just a short drive from Delhi. The soothing and calming ambience of Aruna Spa was enough to help us de stress. Staff is very helpful and were ever ready to make changes as per our requirements. Food in the restaurant was too lavish and one really needs to ensure strict control on our taste buds!Hope they maintain their standards for the times to come. ‘

  • Stayed April 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank srp_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gurugram (Gurgaon), India
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 25 January 2012

I visited this place in December 2011 with my better half for a couple of days. We just needed a break from the hustle and bustle of daily life. The resort is just the perfect distance and location from the busy city life. Its in fcat impossible to think that you are just a few minutes away from the concrete jungle of Gurgaon.

The resort offers an amazing setting and is beautifully done up in natural environment. The greenery and quiteness offerred is simply amazing.

The rooms are neat and clean and the bathrooms are decently sized and stocked with the regular toiletries. Though hot water flowing through the tap can take a long time, i belive that was because the heating plant is a bit away from the rooms and the chill tends to cool the pipes.

Dont expect much in terms of food as the place has very few visitors and hence operate out of a standard menu. I did feel that the food was a bit overpriced. But you can always drive out to adjoining Manesar or on the highway for much cheaper fare and that is exactly what we did.

The spa at the resort is outstanding and the staff is very courteous and the treatments are amazing. The spa itself has been done up very well and was an amazing experience.

The housekeeping staff was very prompt and courteous at all times. The reception staff was very open to feedback and every small disruption was attended to immediately.

Overall, Dont expect the moon, but a good place to stay and relax.

Room Tip: All rooms are almost similar, The superior room or heritage room, have hardly any difference, so cho...
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  • Stayed December 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank travelbugsBangalore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai, India
Level Contributor
35 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 25 January 2012

Good property.... Nicely built... Good amenities..... Resort has many activities and has a good spa.... Just that its so big that people are not able to manage some aspects of it like food, cleanliness..... but a good value for money option......

Good place in middle of an Industrial belt!!!!

  • Stayed November 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank vshrishrimal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Heritage Village Resort & Spa Manesar

Property: Heritage Village Resort & Spa Manesar
Address: NH 8,Gurgaon, Manesar, Manesar 122051, India
Region: India > Haryana > Manesar
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Manesar
Price range (per night): ₹ 6,037 - ₹ 7,714
Hotel Class:4 star — Heritage Village Resort & Spa Manesar 4*
Number of rooms: 154
Official Description (provided by the hotel):
Welcome to Heritage Village Resort & Spa Manesar, GurgaonSurrounded by vast acres of Lush greenery, Heritage Village Resort & Spa Manesar delights you the moment you enter its magnificent ambience.A Rajasthani haveli style palatial resort, this spa resort in Gurgaon is conveniently located on NH 8 Delhi-Jaipur Highway which is approximately 30 minutes drive from Delhi's International Airport (Google Map). The grand entrance ornamented with frescoes reveals the supreme skills of the artisans of Rajasthan as it belies the luxury and flamboyance of its interiors. A stupendous fusion of vibrant colours and landscapes of Indian ethnicity and International eloquence makes Heritage Village Resort & Spa Manesar a unique place to experience your well deserved accommodation in Gurgaon. Featuring 154 rooms and suites, this boutique resort spa in Gurgaon echo's the contemporary attitude of Select Hotels, showcasing its global standards in luxury, comfort and hospitality. Each of the rooms have been done up in soothing pastels and the walls are adorned with beautiful miniature paintings. All rooms are modernly equipped. ... more   less 
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Also Known As:
Heritage Village Resort & Spa Manesar Hotel Manesar
Heritage Village Resort And Spa Manesar
Heritage Village Manesar Gurgaon

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