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All reviews bukhara restaurant soi soi cosmic bowling beach bar ice lollies subject to availability butter chicken experienced staff chief concierge rooms are modern teething problems high quality food facilities are great restaurants and bars loved this hotel a sea view room every member of staff
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Reviewed 3 weeks ago via mobile

Huge hotel, made of a few different building, in which you can get lost as the lay-out has its complicated ways.
There is a nice swimming pool, a good spa, and a direct access to a nice sandy beach.
The rooms are modern and comfortable, but not all of them have a great sea view.
The quality of sleep is excellent as the rooms are completely silent and the beds very good.
The staff is very friendly and helpful.
The 3 restaurants and a good bar close to the sea will enable you to find anything you want to eat or drink.
All in all, a very good hotel, maybe a bit too large, and lacking a bit of personality.

Stayed: October 2018, travelled on business
Thank Cla13bdAD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kempinski_Muscat, General Manager at Kempinski Hotel Muscat, responded to this reviewResponded 3 weeks ago

Dear Cla13bdAD,

Thank you for taking the time to share your positive feedback following your recent visit to our hotel. We are delighted to know that you have enjoyed the culinary offer along with the various services and facilities. We have shared your valuable feedback with the teams, as this is a great source of motivation for all of us.

We are looking forward to your next visit to us soon in order to experience more of what our hotel has to offer.

With best personal regards,

Carsten Wiegandt
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

the design of the hotel is superb , just completed this year , service excellent , english perfect on the reception there is one Philippino staff .
the room is big and sure new with harbor and big not less than 30 sqm in front of the beach.
we are going to discover the famous thai restaurant inside the hotel.
Good welcome.

  • Stayed: October 2018, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank alfridi a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kempinski_Muscat, General Manager at Kempinski Hotel Muscat, responded to this reviewResponded 3 weeks ago

Dear Alfridi a,

Thank you for taking the time to share your positive feedback following your recent visit to our hotel. We are delighted to know that you have enjoyed the culinary offer along with the various services and facilities. We have shared your valuable feedback with the teams, as this is a great source of motivation for all of us.

We are looking forward to your next visit to us soon in order to experience more of what our hotel has to offer.

With best personal regards,

Carsten Wiegandt
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Fantastic staff!!! (Tousif and Harry)
We had a great night here. The pool bar was brilliant delicious pizza. The staff have been brilliant. We moved to the Zale beach club the staff were really accommodating and friendly. Delicious cocktails and food there as well.

Stayed: October 2018, travelled with friends
1  Thank MaeveD43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kempinski_Muscat, General Manager at Kempinski Hotel Muscat, responded to this reviewResponded 3 weeks ago

Dear MaeveD43,

Thank you for your loyalty towards our hotel and the positive rating and appreciation of the services and offerings of our outlets. We will share your words of praise with the team and personally with Harry and Tousif.

We already look forward to welcoming you back again soon to try more facilities and outlets of the hotel.

With best personal regards,

Carsten Wiegandt
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

We had a fantastic day at the Kempinski. Harry was incredible at the bar and looked after us all afternoon. When we moved to Zale in the evening, Tusif was once of the funniest and kindest waiters we have ever had

Stayed: October 2018, travelled with friends
Thank Michael K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kempinski_Muscat, General Manager at Kempinski Hotel Muscat, responded to this reviewResponded 3 weeks ago

Dear Michael K,

Thank you for your loyalty towards our hotel and the positive rating and appreciation of the services and offerings of our outlets. We will share your words of praise with the team and personally with Harry and Tusif.

We already look forward to welcoming you back again soon to try more facilities and outlets of the hotel.

With best personal regards,

Carsten Wiegandt
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Facilities are great, very nice swimming pool with beach view. They also have a swimming pool for kids and a kids club with a great area to play. The rooms are modern and comfortable. Some of the staff sometimes lacks a bit of professionalism but they compensate by their friendliness. The restaurants are very good, the buffet of very good quality and variety, and the breakfast is delicious. I definitely recommend!

Stayed: October 2018, travelled with family
Thank Mila E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kempinski_Muscat, General Manager at Kempinski Hotel Muscat, responded to this reviewResponded 3 weeks ago

Dear Mila E,

Thank you for taking the time to share your positive feedback following your recent visit to our hotel. We are delighted to know that you have enjoyed the culinary offer along with the various services and facilities. We have shared your valuable feedback with the teams, as this is a great source of motivation for all of us.

We are looking forward to your next visit to us soon in order to experience more of what our hotel has to offer.

With best personal regards,

Carsten Wiegandt
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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