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All reviews rockcliffe hall huge bathroom wedding venue full english stayed here for one night wedding breakfast night porter visited this hotel walk in shower would stay again sandwiches afternoon tea the ground floor an evening meal fish and chips waiting staff food was lovely
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Reviewed 6 August 2018

We would like to say a massive thank you to Nathan and all the staff at the Croft Hotel for an absolutely fantastic wedding day for our son Richie and his beautiful bride Helen.

The day was just perfect, a lovely service conducted by a wonderful registrar, delicious food, good wine and a really fun night !

We felt that all the staff really did care about making this the best day for us all, and you certainly exceeded our expectations. Everyone is saying how much they have enjoyed the day !

Well done, and thank you to your Wedding planner, Photographers, DJ, especially loved the Mr & Mrs Quiz !!

At the end of a wonderful celebration , we stayed overnight in a suite , with a lovely comfy bed and modern bathroom with rainfall shower, enjoying a delicious breakfast the following day.

We would definitely recommend the Croft as a wedding venue. You all worked so hard to make sure we all enjoyed the day. Thank you !

Room tip: We had a suite, Room 4 , large spacious room with modern bathroom
Date of stay: August 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank tabitha456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathan L, General Manager at Best Western Plus The Croft Hotel, responded to this reviewResponded 7 August 2018

Thank you for taking the time to write this wonderful review Gillian it was our absolute pleasure to welcome you all to the hotel for Richard and Helen's special day. We are glad that every one enjoyed all aspects of the day and hope that this day will live long in the memory of all that attended! We hope to be welcoming you all back to the hotel for many years to come!

Many Thanks

Nathan & The Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2018

Stayed for 1 night and it's really good value. Stayed in a superior room and they are very spacious, breakfast cooked to order and you have a good variety, all in all everything I needed was catered for

Date of stay: August 2018
Thank K1845UIjamess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathan L, General Manager at Best Western Plus The Croft Hotel, responded to this reviewResponded 7 August 2018

Thank you for taking the time to review our hotel James i am very glad to hear that you enjoyed your stay with us during a recent wedding! I hope we can welcome you back again soon.

Many Thanks

Nathan & The Team

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Reviewed 6 August 2018

My wife and I had our wedding at this wonderful venue in early August. From the point of booking the manager (Nathan) and wedding coordinator (Courtney) were simply amazing. They kept us on track with everything we needed to organise pre-wedding and nothing was a trouble for them. On the day they worked there socks off behind the scenes to ensure everything ran smoothly.
The venue itself looked amazing and the food was delightful, lots of guests commented on this.
As part of our wedding package we got a fabulous photographer 'Christography' who was calm, humerous and most importantly took amazing photos. Also included was 'Ultrasound' who ran the evening entertainment brilliantly.
Finally the honeymoon suite was out of this world. Anybody looking to book a wedding venue must go and at least view The Croft Hotel.

Date of stay: August 2018
Thank 602rich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathan L, Manager at Best Western Plus The Croft Hotel, responded to this reviewResponded 7 August 2018

Thank you for taking the time to write this Richard it was an absolute pleasure to have you all at the hotel and it is a wedding that I certainly wont forget! I am very happy to hear that everything went as you wished and hope to keep welcoming you back to the hotel for years to come!

Kindest Regards

Nathan & The Team

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Reviewed 22 July 2018 via mobile

Sometimes I'm concerned at staying with Best Western, this being a 'Plus' version was a first for me and a pleasant surprise.

The room I stayed in was large, immaculate, quiet, had a lovely bathroom with a brilliant shower and a great modern and very large TV. The staff were all helpful and professional, the breakfast was good too. I didn't have an evening meal in the restaurant and so can't comment on that.

Definitely a step up from a normal Best Western.

Date of stay: July 2018
Trip type: Travelled on business
Thank Edward M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathan L, General Manager at Best Western Plus The Croft Hotel, responded to this reviewResponded 23 July 2018

Thank you for your review Edward we are very pleased to hear that you enjoyed your stay with us! Best Western have been going through some changes recently to ensure that we offer the highest quality to our guests and hotels unable to do this are no longer members. I hope we can welcome you back soon!

Many Thanks

Nathan & The Team

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Reviewed 18 July 2018

We stayed here on a Saturday evening on a Dinner Bed and Breakfast deal. Hotel has been recently modernised and was very comfortable. Food was excellent, both at dinner and breakfast, nicely cooked and presented.

Date of stay: July 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Jgeorge275
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathan L, Manager at Best Western Plus The Croft Hotel, responded to this reviewResponded 20 July 2018

Thank you for your wonderful review we are very glad to hear that you enjoyed your stay with us and we hope to welcome you back to the hotel again very soon!

Many Thanks

Nathan & The Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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