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Reviewed 24 January 2022

It is absolutely my number one choice when I need to "restart" myself, to feel renewed, energized and rejuvenated. The hotel provides not only the perfect scenery for the eyes and the great atmosphere for the mindfulness practice but also the whole journey into SPA pleasures & benefits as well as delicious and tasty food. I should separately mention the gorgeous yet simple room design where the luxury is measured by details. The bathroom is my favorite place in the suites and villas!

Date of stay: January 2022
    • Sleep Quality
    • Rooms
    • Service
Thank saputraN78
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reka Yanti, Other at Mandapa, a Ritz-Carlton Reserve, responded to this reviewResponded 3 February 2022

Dear saputraN78,
On behalf of all Mandapa, a Ritz-Carlton Reserve team, I would like to thank you for staying with us during your holiday in Bali! Thank you very much for your lovely comments about our facilities, the Spa, the food and the service offered by our Ladies and Gentlemen.
We look forward to welcome you back to Mandapa, a Ritz-Carlton Reserve in the very near future!

Best regards,
Reka

Reka Yanti
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 January 2022

Arrival and check in were a great start of our stay. After soaking up the beautiful view, from the lobby and its new bar a quick buggy tour of the resort was included escorting us to our suite for checkin.

Besides all staff knowing us by name immediately, some personalised welcome items were present in the room as well. The gym is well equipped, yoga classes great and the spa at the Ayung river side unforgettable. So was dinner at the riverside with stunning dishes and unique ambiance.

We definitely are recommending our friends and family to stay here if they can.

Date of stay: January 2022
    • Value
    • Rooms
    • Service
Thank whatever_name_taken
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reka Yanti, Other at Mandapa, a Ritz-Carlton Reserve, responded to this reviewResponded 3 February 2022

Dear whatever_name_taken,
Thank you very much for choosing to stay at Mandapa, a Ritz-Carlton Reserve during your holiday in Bali.
We are very appreciative for your wonderful comments about our facilities, the gym, the dinner and the service offered by our Ladies and Gentlemen.
We look forward to welcome you back to our Village in the very near future!

Best regards,
Reka

Reka Yanti
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 January 2022

It was purely an amazing experience to be able to spend our short night in this beautiful property and we really enjoyed our stay at Mandapa among a very peaceful ambience and friendly people.
Services were absolutely excellent with the passionate staff who have dedicated their skill and ability to take care of us a long with sort of indulgent assistance..
Thanks to also for the warm welcome, the surprise in the room, the food / beverage were fabulous and all the amenities extended to us. This is truly once of a lifetime experience you have organized.

Room tip: Higher land scape rooms section would have better view, suggested to book that one.
Date of stay: January 2022
    • Sleep Quality
    • Rooms
    • Service
Thank gung_andhikaputra
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reka Yanti, Other at Mandapa, a Ritz-Carlton Reserve, responded to this reviewResponded 3 February 2022

Dear Gungwah2102,
It was a great pleasure to have you staying at Mandapa, a Ritz Carlton Reserve for your holiday in Bali!
We appreciate all your wonderful comments about our facilities, the food, and the service provided by our Ladies and Gentlemen.
We are thrilled to know that you considered us as “truly once of a lifetime experience, real paradise escape!”.
We look forward to welcome you back to Mandapa, a Ritz Carlton Reserve in the near future.

Best regards,
Reka

Reka Yanti
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2022

A truly wonderful experience - one of the best stays I've experienced in Bali. Not only is the hotel beautiful, surrounded by nature, but the staff there were extraordinary. Miss Budi (our personal butler) really took care of us, she was very attentive and super friendly! She was really sweet and always asked us how we are and what we needed more even though we were already very happy with what she & other staffs provided. Mandapa staff really made our stay comfortable, followed health protocol and a truly surreal experience. I can't wait to come back!

Room tip: The private villas are really nice, they're located right next to the river so the sounds of the water gushing is really nice
Date of stay: January 2022
    • Value
    • Location
    • Service
Thank jesssutisna
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reka Yanti, Other at Mandapa, a Ritz-Carlton Reserve, responded to this reviewResponded 3 February 2022

Dear jesssutisna,
It was an absolute pleasure to have you staying at Mandapa, a Ritz-Carlton Reserve, in Ubud for your holiday!
Thank you very much for your amazing comments about our facilities, the view and the service offered by our Ladies and Gentlemen.
Thank you also for your reference to Budi, your Patih (Butler) who is very thankful and proud to be recognized for her service and dedication.
We look forward to welcome you back to Mandapa, a Ritz-Carlton Reserve in the very near future!

Best regards,
Reka

Reka Yanti
Resort Manager


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2022

Just arrived warmly welcomed by the butler service team, stay in a really private room equipped with a private pool.
The dinner and breakfast menus are also very delicious, I have never tasted typical Mandapa food before.
I really hope that I will be able to stay with my family, because without having to leave the hotel the activities offered in the hotel are enough to carry out activities while in Bali.

Room tip: Mandapa Reserve Suite with Pool Privat
Date of stay: January 2022
    • Location
    • Cleanliness
    • Service
Thank Monika_Sinaga
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reka Yanti, Other at Mandapa, a Ritz-Carlton Reserve, responded to this reviewResponded 3 February 2022

Dear Monika_Sinaga,
It was a great pleasure to have you staying at Mandapa, a Ritz Carlton Reserve for your holiday in Bali!
We are grateful for your amazing comments about our facilities, the activities, the food and the service provided by our Ladies and Gentlemen.
We look forward to welcome you back to Mandapa, a Ritz Carlton Reserve in the near future.

Best regards,
Reka

Reka Yanti
Resort Manager

Ana Gorjão Henriques
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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