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Reviews (1,715)
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Reviewed 21 August 2017

Me and my wife were really amazed by the excellent service of the stuff working at kupu kupu barong hotel. Everyone was friendly and kind. We enjoyed our time staying at kupu kupu barong and will definately stay again.

Stayed: August 2017, travelled as a couple
Review collected in partnership with this hotel
Thank georgioskontaxakis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KupuKupuResorts, Manajer Umum at Kupu Kupu Barong Villas and Tree Spa, responded to this reviewResponded 1 September 2017

Dear georgioskontaxakis,

Thank you for staying with us at Kupu Kupu Barong Villas & Tree Spa by L’OCCITANE and thank you for your wonderful review.

I am glad that you and your wife have a wonderful stay with us and enjoyed your time here.
I am especially happy to hear that our associates delivered friendly, helpful and attentive service during your stay. Their commitment to take initiative with selfless sincerity and thoughtful courtesy has allowed them to fully recognize the needs of our guests.

Please do recommend us to family and friends and we look forward to welcoming you back again whenever you plan your next visit to Ubud-Bali. If I may be of further assistance, please do contact me via kadek@kupubarong.com, my team and I remain at your service.

Kind regards,
Kadek & Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2017 via mobile

We arrived at Ubud as our second stop of our honeymoon after the fantastic Singapore. At first we were in a bit of a shock on our way to arrive at kupu kupu as nothing in the area looked that we are going to arrive in a nice an clean place. Fortunately once we arrived everything looked great and romantic. Unfortunately the villa that we had didn't have a great view and the pool was very small, nothing similar to the river view villa we saw in the website. The second day they moved us to another villa with a bigger pool but with at a lower level. The restaurants were ok, a bit pricey for what they offer and the quantity was small. Ce la view was the best we dined. The breakfast was very nice. The hotel had security and we always felt safe. If it wasn't for the people working at the hotel I would have given 3 stars. Sumandi but especially Sugi made our stay unique. They helped with information but also their friendly and kind attitude made us feel very comfortable. They were almost no mosquitoes in the area. From there we were able to visit monkey forest, elephant cave, holy springs and also arrange a day tour up to the Kintamani volcano.

Stayed: August 2017, travelled as a couple
Thank George K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2017 via mobile

Stayed in one of the Villas for 5 nights and what an amazing 5 nights it was! The view, the room, the staff and food was incredible. I can't fault anything at Kupu.
Situated 15/20minutes from Ubud village (also amazing).

I would recommend kupu to anyone who is looking for a relaxing stay whilst in Bali, the staff make you feel at home and they ensure that all your needs are met.
Nice variation in restaurants (Japanese, Indonesian or western).


Our butler Tamban was also brilliant. He was very helpful and organised so much for us!

5 stars from me!

Stayed: August 2017, travelled as a couple
2  Thank Kalloun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KupuKupuResorts, Resort Manager at Kupu Kupu Barong Villas and Tree Spa, responded to this reviewResponded 31 August 2017

Dear Kalloun,

Thank you for staying with us at Kupu Kupu Barong Villas & Tree Spa by L’OCCITANE and thank you for your lovely review.

I am glad that you enjoyed your stayed with us and I am especially happy to hear that our associates delivered friendly, helpful and attentive service during your stay. Their commitment to take initiative with selfless sincerity and thoughtful courtesy has allowed them to fully recognize the needs of our guests. I will thahks personally to Tambun your butler who made your stayed more enjoyable.

Please do recommend us to family and friends and we look forward to welcoming you back whenever you plan your next visit to Ubud-Bali. If I may be of further assistance, please do contact me via kadek@kupubarong.com, my team and I remain at your service.

Kind regards,
Kadek & Team

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Reviewed 16 August 2017 via mobile

My husband and I enjoyed 4 nights of our honeymoon at Kupu Kupu Barong. We booked a deluxe pool access room and mistakenly thought we booked a pool villa. They were at full occupancy but helped us upgrade one of the nights so we could stay in the treehouse villa as we envisioned (pictures included). The deluxe room was still more than nice and spacious - just a more traditional room.

The staff, specifically the butlers, were so gracious and helpful! The property is stunning and we enjoyed the daily breakfast view! We dined there for the Indonesian night and Indian night - the food and drinks were ok but service was excellent. It was nice to not be in the heart of the city but with the shuttle, a cheap taxi or a scooter for the adventurous, access it in a few minutes! We tried all 3.

We'd absolutely recommend the spot to other honeymooners!

Stayed: August 2017, travelled as a couple
1  Thank CiaoDownBella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KupuKupuResorts, Resort Manager at Kupu Kupu Barong Villas and Tree Spa, responded to this reviewResponded 31 August 2017

Dear CiaoDownBella,

Thank you for staying with us at Kupu Kupu Barong Villas & Tree Spa by L’OCCITANE and thank you for your wonderful review.

I am glad that you enjoyed your honeymoon with us and I am especially happy to hear that our associates delivered friendly, helpful and attentive service during your stay. Their commitment to take initiative with selfless sincerity and thoughtful courtesy has allowed them to fully recognize the needs of our guests.

Thank you for your nice review towards our service quality. We do try to please all palates and preferences. Furthermore, as you discovered, the resort is set inside green jungle, blessed with mesmerizing Ayung river valley view

Please do recommend us to family and friends and we look forward to welcoming you back whenever you plan your next visit to Ubud-Bali. If I may be of further assistance, please do contact me via kadek@kupubarong.com, my team and I remain at your service.

Kind regards,
Kadek & Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2017

My stay at the Kupu Kupu Barong was indescribable. Upon arriving at the hotel, we were given amazing welcome drinks and leis (so cute!). It was pretty late at night and my friends and I were exhausted, so we just went to the hotel restaurant for dinner. I wasn't expecting much but WOW! The food at this hotel is some of the best, if not the best I had in all of Ubud. The breakfast was also fantastic, and the view from the restaurant is absolutely breathtaking! All you can see is beautiful green palms all around you.. so heavenly! The rooms were also great, we upgraded to have a two story room with an indoor jacuzzi. It was gorgeous and I think it's worth it to up it up a notch because it really enhanced our experience staying in this type of room! I highly recommend this hotel to anyone!

  • Stayed: September 2016, travelled with friends
    • Location
    • Rooms
    • Service
3  Thank Leila A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KupuKupuResorts, Resort Manager at Kupu Kupu Barong Villas and Tree Spa, responded to this reviewResponded 31 August 2017

Dear Leila A,

Thank you for staying with us at Kupu Kupu Barong Villas & Tree Spa by L’OCCITANE and thank you for your wonderful review.

I am glad that you enjoyed your honeymoon with us and I am especially happy to hear that our associates delivered friendly, helpful and attentive service during your stay. Their commitment to take initiative with selfless sincerity and thoughtful courtesy has allowed them to fully recognize the needs of our guests, we are very happy that you also enjoyed our food at our La View Restaurant.

Thank you for your nice review towards our service quality. We do try to please all palates and preferences. Furthermore, as you discovered, the resort is set inside green jungle, blessed with mesmerizing Ayung river valley view

Please do recommend us to family and friends and we look forward to welcoming you back whenever you plan your next visit to Ubud-Bali. If I may be of further assistance, please do contact me via kadek@kupubarong.com, my team and I remain at your service.

Kind regards,
Kadek & Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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