We stayed for two weeks in October 2017 and had a thoroughly enjoyable stay. The food choice was excellent and quality was good, the only complaint is that the food in the buffet was often cold and needs to be kept hot. The staff we found to b friendly and very helpful, I want to give a special mention to Brian at the Hideway bar, he so was funny and most entertaining. Our room was very clean apart from dirty and badly stained cushions on the bed which we complained about and they were only changed a day before we left and the new ones still had big stains on them so this needs to be sorted as this is a new hotel and is supposed to be 5 star rated. Also, we did have a security issue which was never really solved, there seems to be a few light fingured staff at this hotel and management need to sort this out. Make sure all valuables are always locked away at all times. If these issues are dealt with then we would most definitely return as the hotel is lovely but just a few teething problems need to be sorted.
- Also Known As:
- Hideaway At Royalton Saint Lucia St. Lucia/Cap Estate