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Sarah T

50th birthday celebrations with a party of 17

5.0 of 5 bubblesReviewed 30 Dec 2024via mobile
Stayed here for 2 nights to celebrate my 50th birthday with friends and family . We
We were a party of 17 with adults and 4 children aged 10-17. From the moment we arrived to to time we left we were made to feel
Special . My room had been decorated on arrival with swan towel design , red petals and 50th birthday confetti on the bed and a card .
We had booked a meal at Lokkys restaurant on site and were given a room to ourselves which they again had decorated with balloons .
Following our meal we had access to a private lounge which was cosy and spacious enough for 17 of us which allowed us to play a few games etc and have a drink .
The meal was fantastic . Plentiful , tasty and attention to detail was outstanding .
We had breakfast included both mornings and it was delicious . Choice of cereals and fruit and yoghurt , then selection off the menu for breakfast from Salmon to a full English . Breakfast was plentiful, fresh and served with a smile . Staff were very attentive and very obliging .
Shout out to Angela on reception and RJ in the restaurant who went above and beyond to check I was having a good time .
I will definitely return .
Date of stay: December 2024
Room Tip: If you’re staying here , make sure you have taxis booked if wanting to go in and home from Tenby
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sue Bonnar, General Manager at The Imperial Dragon Hotel, responded to this review
Responded 2 Jan 2025
Hi SarahT,

Thank you for choosing to share your special celebration with us here at The Imperial Dragon Hotel. It was a pleasure to welcome and look after you and your family throughout your stay. As a team we do like to make any celebrations special, and I am glad to see that this was afforded to you and your party. I have shared your kind comments with the Lokky's team and they have asked me to pass on they're thanks to you. It is always great to hear back from our guests, especially with such great feedback...
We all look forward to welcoming you back again very soon.

Kind Regards
Sue
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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1 - 6 of 246 reviews
Reviewed 24 December 2024

Fabulous cosy hotel with very attentive and friendly staff. Our room was a good size with a huge comfy bed, a hot shower and tea and coffee making facilities. It was very quiet even with Storm Darragh raging outside. Our tasty breakfast was freshly cooked with plenty of choice from cereal to a full welsh . We ate in Lokky's restaurant during our stay and can highly recommend, our food was amazing, the service superb. A lovely hotel which we will return to

Date of stay: December 2024
  • Trip type: Travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Passport812517
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sue Bonnar, General Manager at The Imperial Dragon Hotel, responded to this reviewResponded 2 January 2025

Hi Passport812517,

Thank you for taking the time to review your recent stay with us here at The Imperial Dragon Hotel. We are so glad to see that our lovely hotel met with your expectations, and that the team were attentive to your throughout your stay. The weather was indeed a shocker whilst you were with us, fingers crossed we will have fairer weather next time you visit. I have shared your kind comments with the Lokky's team, and they would like me to pass on they're thanks to you. It is always great to hear back from our guests, especially when you have such kind comments to share.
We all look forward to welcoming you back again very soon.

Kind Regards
Sue

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Reviewed 19 December 2024

The hotel was clean and comfortable.
There was a good choice for breakfast which was fresh and tasty.
We had a meal on our first evening which was excellent.
The restaurant and bar isn't open on a Monday.
The bedroom we had was clean, comfortable and spacious.
We did have one problem but staff went over and above to sort this straight away 👏👏All staff were friendly and happy.Sue, receptionist was very helpful.
The hotel is near to lots of amenities.
We would return (maybe take our dog next time).

Date of stay: December 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank W545SMannej
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sue Bonnar, General Manager at The Imperial Dragon Hotel, responded to this reviewResponded 2 January 2025

Hi W545SMannej,

Thank you for taking the time to leave us such a fabulous review. we are so glad to see that you enjoyed your time with us, and that the team were attentive to your needs throughout your stay.
I am sorry to see that you missed the opportunity to dine with us in Lokky's. We do close on a Monday throughout November as it is one of the quieter months enabling us to give the kitchen team a little time to re-coup in time for the crazy season! We will have to make sure you get in there on your next visit.
We all look forward to welcoming you and possibly your furry friend on another visit very soon.

Kind Regards
Sue

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Reviewed 17 December 2024 via mobile

Everyone was really welcoming - they knew it was our anniversary and had gone the extra mile to decorate our room, which was the luxury Thailand bedroom. It was spotlessly clean, the bed was comfy and we could adjust the room temperature to our liking. We had lovely hot showers, plenty of towels (and a bath if we’d wanted one). There was also a good supply of tea and coffee - and Welsh cakes which was a nice touch. Breakfast the following morning was delicious!
We’d booked our evening meal in the adjoining restaurant, Lokkies and that too was superb! Thoroughly recommended!!

Room tip: Plenty of parking
Date of stay: December 2024
Trip type: Travelled as a couple
Thank vicwilliams68
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sue Bonnar, General Manager at The Imperial Dragon Hotel, responded to this reviewResponded 19 December 2024

Hi vicwilliams68,

Thank you for choosing to celebrate your Anniversary with us. I am so glad to see that you enjoyed your stay, and that the team were attentive to your needs. The team in Lokky's would like me to pass on they're thanks to you for taking the time to leave us such a glowing review.
We all hope you have a fabulous Christmas, and look forward to welcoming you back in the New Year.

Kind Regards
Sue

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Reviewed 10 December 2024

This is my second attempt at a review - the first seems to have failed. Our stay at the The Imperial Dragon Hotel was excellent. We were celebrating the anniversary of the day we met in 1964 - 60 years ago. The hotel staff went out of their way to help us celebrate with lovely touches - a card in the room, towels formed on the bed to read I ❤️ U, a lovely dessert with one candle on to make a wish. The room was perfect as was the food in Lokky’s restaurant. We would definitely rate this experience highly and hope to visit again in the future

Room tip: Visit as soon as you can
Date of stay: November 2024
  • Trip type: Travelled as a couple
    • Value
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    • Cleanliness
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Thank V C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sue Bonnar, General Manager at The Imperial Dragon Hotel, responded to this reviewResponded 19 December 2024

Hi 995vc,

Thank you so much for taking the time to leave your review, guest feedback is so very important to us here at The Imperial Dragon Hotel & Lokky's. We were honoured to help celebrate your special occasion, as a team we take any opportunity to "spoil" our guests, and a 60 year anniversary was so very special.
We would all like to wish you a Happy Christmas, and we look forward to welcoming you back again in the New Year.

Kind Regards
Sue

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Reviewed 9 December 2024

Cannot fault the weekend we have just had - even Darragh did not spoil it! Food was 1st class in Lokky's and all of the staff were great. The atmosphere is relaxed but do not be fooled as the knowledge, service and quality is to be applauded - we stayed in a themed room for a two night break and can highly recommend it. We will be back when we are next down west.

Date of stay: December 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank leejwales72
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sue Bonnar, General Manager at The Imperial Dragon Hotel, responded to this reviewResponded 19 December 2024

Hi Leejwales72,

Thank you for choosing to stay with us here at The Imperial Dragon Hotel during your recent visit to Pembrokeshire. We are so glad to see that Storm Darragh did not mar your stay, it was a blowy one to be sure!!
I have shared your kind comments with the team, and they would all like to pass on they're best Christmas wishes, and we all look forward to welcoming you back again in the New Year.
Kind Regards
Sue

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