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“Lovely food shame about service!”
Review of Les Cygnes - CLOSED

Les Cygnes
Restaurant details
Reviewed 12 August 2012 via mobile

Visited for lunch with friend and my young baby daughter who was in her pram. Seated at a table which wasn't the best then when we asked to move we were asked quite rudely where we wanted to sit and that basically all tables were the same except the ones at the back however i was told the pram would be in the way so it was very much a here or nothing attitude. was definitely not impressed with the way the girl spoke to us but didn't want to cause anymore of a scene so let it go. food was lovely although part of order was missing and had to be asked for again.
On the whole the food was lovely but the staff could be a bit more attentive and considerate to customers.

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Thank LindsG_81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviews (11)
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5 - 9 of 11 reviews

Reviewed 12 March 2012

This is a great restaurant for a meal or quick snack, staff are very helpful

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1  Thank elmamac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 February 2012

I was charged £1 for a pot of Hot Water and service was poor

1  Thank darkieScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelvin_Hotel_Glasgow, Owner at Les Cygnes, responded to this reviewResponded 1 March 2012

Dear DarkieScotland,

Firstly, I would like to apologise on behalf of the company that you were charged such an amount for a pot of hot water, this is quite unacceptable. I would also like to let you know that from October of last year Les Cygnes is now back under original management and the previous management team are no longer with us.

I would hope that you would return to us in the future and meet our new team and enjoy relaxing in a friendly and warm atmosphere.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 February 2012

Ideal location for city centre, food was excellent but found sweets very expensive. Service was quick and satfff were friendly.

8.5/10

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Thank AllytheCarer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 February 2012

We will always pop in here to refuel after a session in the shops. The food isn't fancy but its very tasty and great sized portions. The coffees and home made cakes are fantastic so it's always top of the list for a late lunch in the centre.

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Thank 2ndhomeLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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