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Gatwick White House Hotel
Ranked #7 of 11 Hotels in Horley
Reviewed 4 weeks ago

Generally very good place to stay. Good location. Easy to find. Close to Center of town and transportation.. Very clean and cozy. Good for a longer stay too. Transportation to Gatwick Airport assured. Not far to railroad station. Easy access by bus or train from Gatwick Airport. Friendly staff. They just need to fix step problem in hall way. Small floor blinking light might be enough.

Stayed: November 2017, travelled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ASHISH P, Manager at Gatwick White House Hotel, responded to this reviewResponded 3 weeks ago

Thank you for your important feedback from your experience during your stay at Gatwick White House Hotel. Improvement and betterment of our services to be transformed to happiness and satisfaction of our customer is our goal...

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3 - 7 of 470 reviews

Reviewed 6 November 2017 via mobile

Very dated needs re decorating badly, breakfast was included beteeen 7 and 9 can only presume after 8 am on that day there was next to nothing left and the lady was running around on her own collecting plates etc and cleaning tables when asked if any of the items would be replaced said nothing left in fridge overall bit of a non event breakfast, location and pick up drop off to airport was good

Stayed: September 2017, travelled with family
Thank fredjean97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ASHISH P, Manager at Gatwick White House Hotel, responded to this reviewResponded 3 weeks ago

Thank you for your important feedback from your experience during your stay at Gatwick White House Hotel. Improvement and betterment of our services to be transformed to happiness and satisfaction of our customer is our goal...

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2017

Very reasonably priced with really great service. Not on the flight path, even though minutes to Gatwick Airport. Great service, drop off, to airport. Help with baggage. Wake up call. Comfortable bed. Clean and good shower pressure.

Room Tip: Room no 1. For solo traveller, very quiet, no steps.
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Stayed: October 2017, travelled solo
Thank BronteWilson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ASHISH P, Manager at Gatwick White House Hotel, responded to this reviewResponded 3 weeks ago

Thank you for your important feedback from your experience during your stay at Gatwick White House Hotel. Improvement and betterment of our services to be transformed to happiness and satisfaction of our customer is our goal...

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 October 2017 via mobile

I arrived purely for one night at 10pm out at 7am next morning so I knew this was cheap.

It’s not cheerful though. Rooms are old hallways and public areas grim.

The bathroom however was modern and a good standard.

The good part was the staff who took me to the airport friendly and informative hence he’s the reason I am giving it a better than poor recommendation. Modernise the rooms and it would be Good

Stayed: October 2017
Thank sunsetbabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ASHISH P, Manager at Gatwick White House Hotel, responded to this reviewResponded 28 October 2017

Thank you for your important feedback from your experience during your stay at Gatwick White House Hotel. Improvement and betterment of our services to be transformed to happiness and satisfaction of our customer is our goal...

Thank you for your positive reply..

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Reviewed 25 October 2017

The room was comfortable, adequate and clean. However, I found the interior of the hotel depressing. It's "tired" and in need of a makeover to make it more welcoming. It is good value for money though, but I don't know if I would choose to stay there again. I also found one of the members of staff to be in need of an attitude change.

  • Stayed: September 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Rita N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ASHISH P, Manager at Gatwick White House Hotel, responded to this reviewResponded 28 October 2017

Thank you for your important feedback from your experience during your stay at Gatwick White House Hotel. Improvement and betterment of our services to be transformed to happiness and satisfaction of our customer is our goal...
Please accept our apologies for the inconveniences.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Gatwick White House Hotel

Address: 50-52 Church Road, Horley RH6 7EX, England
Region: United Kingdom > England > Surrey > Horley
Amenities:
Bar / Lounge Free Breakfast Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #7 of 11 Hotels in Horley
Price Range: ₹ 3,028 - ₹ 89,170 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Gatwick White House Hotel 2*
Number of rooms: 27
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Also Known As:
Gatwick White Hotel
Hotel Gatwick White

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