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“Quiet, clean, friendly”

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Gatwick White House Hotel
Ranked #7 of 11 Hotels in Horley
Reviewed 1 November 2017

Very reasonably priced with really great service. Not on the flight path, even though minutes to Gatwick Airport. Great service, drop off, to airport. Help with baggage. Wake up call. Comfortable bed. Clean and good shower pressure.

Room Tip: Room no 1. For solo traveller, very quiet, no steps.
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Stayed: October 2017, travelled solo
Thank BronteWilson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ASHISH P, Manager at Gatwick White House Hotel, responded to this reviewResponded 3 weeks ago

Thank you for your important feedback from your experience during your stay at Gatwick White House Hotel. Improvement and betterment of our services to be transformed to happiness and satisfaction of our customer is our goal...

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5 - 9 of 470 reviews

Reviewed 26 October 2017 via mobile

I arrived purely for one night at 10pm out at 7am next morning so I knew this was cheap.

It’s not cheerful though. Rooms are old hallways and public areas grim.

The bathroom however was modern and a good standard.

The good part was the staff who took me to the airport friendly and informative hence he’s the reason I am giving it a better than poor recommendation. Modernise the rooms and it would be Good

Stayed: October 2017
Thank sunsetbabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ASHISH P, Manager at Gatwick White House Hotel, responded to this reviewResponded 28 October 2017

Thank you for your important feedback from your experience during your stay at Gatwick White House Hotel. Improvement and betterment of our services to be transformed to happiness and satisfaction of our customer is our goal...

Thank you for your positive reply..

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Reviewed 25 October 2017

The room was comfortable, adequate and clean. However, I found the interior of the hotel depressing. It's "tired" and in need of a makeover to make it more welcoming. It is good value for money though, but I don't know if I would choose to stay there again. I also found one of the members of staff to be in need of an attitude change.

  • Stayed: September 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Rita N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ASHISH P, Manager at Gatwick White House Hotel, responded to this reviewResponded 28 October 2017

Thank you for your important feedback from your experience during your stay at Gatwick White House Hotel. Improvement and betterment of our services to be transformed to happiness and satisfaction of our customer is our goal...
Please accept our apologies for the inconveniences.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2017

A quick stop from airport to destination, Although arriving late we were picked up in 10 minutes and 5 minutes later we were in our room, fast check in. Warm and clean. Breakfast buffet is perfect for what you pay. great value for money.

Stayed: October 2017, travelled on business
Review collected in partnership with this hotel
Thank annikas831
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ASHISH P, General Manager at Gatwick White House Hotel, responded to this reviewResponded 28 October 2017

Thank you for your important feedback from your experience during your stay at Gatwick White House Hotel. Improvement and betterment of our services to be transformed to happiness and satisfaction of our customer is our goal...

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2017

I found Gatwick White House through the internet by typing "Gatwick Bed and Breakfast", which resulted in over 20 listings. Gatwick White House was picked because of the reasonable room rates and the favourable reviews of others who had stayed at this hotel. The Continental breakfast that was included offered a good selection of food from crumpets, waffles, breads, buns to eggs, cereals, yogurt, fresh fruit, juices, and coffee/tea.

While the rooms were small, they worked for us, as we were there only one night because our flight connections required us to overnight in Gatwick.

The rooms we were in had private bathrooms with sinks, toilets and shower stalls. Also, we had kettles to make tea and instant coffee. The rooms were very clean and the beds were very comfortable.

The one thing that was of concern to me was that Management changed our rooms without prior consultation; it appeared that they made some assumptions as to our sleeping arrangements. Since we were there for only one night, I accepted the change, as it also kept us on the ground floor so that we did not have to carry our luggage upstairs.

All in all, I would recommend Gatwick White House to friends and family who may be looking for short-term stays in Gatwick/Horley area.

Stayed: October 2017, travelled with family
Review collected in partnership with this hotel
Thank swplanner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ASHISH P, General Manager at Gatwick White House Hotel, responded to this reviewResponded 28 October 2017

Thank you for your important feedback from your experience during your stay at Gatwick White House Hotel. Improvement and betterment of our services to be transformed to happiness and satisfaction of our customer is our goal...

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Gatwick White House Hotel

Address: 50-52 Church Road, Horley RH6 7EX, England
Region: United Kingdom > England > Surrey > Horley
Amenities:
Bar / Lounge Free Breakfast Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #7 of 11 Hotels in Horley
Price Range: ₹ 3,095 - ₹ 89,239 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Gatwick White House Hotel 2*
Number of rooms: 27
Reservation Options:
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Also Known As:
Gatwick White Hotel
Hotel Gatwick White

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