Just imagine ..... you've just missed your flight at Gatwick and can't get another flight out until tomorrow and now you're inTesco Gatwick carpark calling airlines, hotels, etc and working out what to do. A quick online hotel search tells you that Gatwick Moat House has rooms at a reasonable rate ... you collect Best Western rewards .... so rather than book online, you just pop over and see if they can help out .....
They can, it's £59 for the room, sounds good, we're in! Staff very helpful offering to print out new flight confirmations, car hire docs etc. Get to the room - beds are comfy, we even have a proper size bath, not just a shower, it's looking good and we're starting to calm down. We take a walk into Horley to work off the tension and then come back for a drink & snack in the hotel bar, all good. Lovely bar staff and a special mention to Magda who went off and got my son a colouring book and crayons pack which was really appreciated and then we were off to collapse in our comfy beds.
Up and out at 6am to make sure we didn't miss the new flight and onto the bus which does the rounds around all the local hotels and I guess this would be my only grump - £6 and it stops at the travel-inn next door, then over to the Holiday Inn and when it does finally get to North Terminal (having also stopped at South Terminal) you are dropped a fair way from departures - far from ideal with luggage and a 5 year old. I reckon a taxi from the hotel would be a good plan another time, and I am sure there will be another time because this hotel is what it is - an airport hotel, but not entirely faceless, as ever it is down to the staff who were charming.
- Official Description (provided by the hotel):
- Located less than a mile from Gatwick Airport and train station, the hotel has had a complete refurbishment and transformation in 2006 and in 2013 the public area was refurbished. Offering 125 non-smoking, air-conditioned bedrooms, all with wireless internet access. The hotel also benefits from having a new range of family bedrooms sleeping between two and seven guests. A shuttle service to the airport is available 24-hours. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Gatwick Moat House Hotel Horley
- Best Western Horley
- Horley Best Western