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Hyatt Place London Heathrow Airport
Ranked #2 of 12 Hotels in West Drayton
Certificate of Excellence
Reviewed 4 weeks ago via mobile

The Hotel was very handy to Terminals to catch an early flight we got there in plenty of time but our plane was delayed for take off so we were stuck on the Tarmac for nearly an hour.. we booked a taxi to pick us up and drop us off.

Stayed: October 2017, travelled with friends
1  Thank Coll2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HM_HeathrowAirport, Manager at Hyatt Place London Heathrow Airport, responded to this reviewResponded 4 weeks ago

Dear Coll2014,
Thank you for your review. Sorry to hear that you had a delay at the airport but I hope our handy location made some way up for the inconvenience ! Hope to see you again soon.
Best wishes,
JG

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44 - 48 of 3,047 reviews

Reviewed 4 weeks ago

The room was so peaceful and tranquil and the bed is by far the most comfortable bed in any hotel I have ever stayed at. Hyatt has thought out the layout of the room for every traveler. Also the atmosphere in the lounge and lobby is hip and fun!

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Finngal2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HM_HeathrowAirport, Manager at Hyatt Place London Heathrow Airport, responded to this reviewResponded 4 weeks ago

Dear Finngal2,
Thank you for such a lovely review. Great you enjoyed your stay with us. Hope to see you again soon.
Best wishes,
JG

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Free access by local bus back and forth from Heathrow airport. Easy to get to the tube. Service was excellent by all staff. Prepay for breakfast and receive a discount. Great English breakfast. This was a bargain for us as we used Hyatt night certificates.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank KSMartin64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HM_HeathrowAirport, Manager at Hyatt Place London Heathrow Airport, responded to this reviewResponded 4 weeks ago

Dear KSMartin64,
Thanks very much for your fantastic review. Really pleased our hotel worked so well for you. See you again soon !
Best wishes,
JG

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Reviewed 4 weeks ago

As a Gold member I got 'upgraded' to the smallest available hotel room, the Don't disturb sign omniscience's the door has not been respected by housekeeping, the hotel restaurant charges for every service extra!

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Markus L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HM_HeathrowAirport, Manager at Hyatt Place London Heathrow Airport, responded to this reviewResponded 4 weeks ago

Dear Markus L,
Thank you for your review. I am sorry that you were not satisfied with your room. All of our bedrooms are of a very comfortable size with beautiful 'view' rooms on our 5th floor with stunning views of the airport. Apologies if you were disturbed by one of the team during your stay, a matter that has been picked up with our heads of department. We do add a optional service charge which most of our guest are delighted to pay as they receive such wonderful service. If you are with us again in the future, we would be more than happy to remove this charge on your request, no problem at all. We hope to welcome you back as a loyal Hyatt member in the future and am sure you will have an extremely positive stay.
Best wishes,
JG

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Reviewed 4 weeks ago via mobile

Stayed at the Hyatt on our way to Thailand and again on our return,on both occasions our stay was great.the check in though busy was efficient and professional.our rooms were both runway facing but sooo quiet enabling us to have a great nights sleep.the room itself was spotless the shower lovely and refreshing the bar again was very busy but the staff dealt admirably with the throng but the Guinness was lovely. The breakfast in the morning was included in our room rate and really hit the spot setting you up for the day.top class ingredients (sausage especially ).the staff once again very friendly and helpful. Will certainly stay here again
Thank you
Steve and liz.

Stayed: September 2017, travelled as a couple
Thank STEVE-LEEDS1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HM_HeathrowAirport, Manager at Hyatt Place London Heathrow Airport, responded to this reviewResponded 4 weeks ago

Dear STEVE-LEEDS1,
Thank you for your review and the absolutely great feedback. I am delighted that everything worked so well for you. We look forward to welcoming you back next time.
Best wishes.
JG

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Additional Information about Hyatt Place London Heathrow Airport

Address: The Grove Bath Road | The Grove, West Drayton UB7 0DG, England (Formerly Heathrow Hotel Bath Road)
Region: United Kingdom > England > Greater London > West Drayton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in West Drayton
#2 Romantic Hotel in West Drayton
#2 Family Hotel in West Drayton
#2 Business Hotel in West Drayton
Price Range: ₹ 4,816 - ₹ 9,633 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Place London Heathrow Airport 4*
Number of rooms: 349
Official Description (provided by the hotel):
At Hyatt Place Heathrow Airport, you’ll enjoy the comfort you deserve and the convenience you crave. Plus, you’ll be in the heart of Heathrow Airport, just moments from Terminals 2, 3 and 5. Whether you are travelling for a business meeting or on a family vacation, our hotel is the ideal place to relax, meet and explore. What You’ll Love • The spacious rooms: 349 roomy rooms with our Cozy Corner chaise lounge • Waking up to breakfast: Start the day right with a fresh and heart breakfast from the Gallery Kitchen Breakfast options, served in our Gallery Cafe • Perk it up: Other perks include free Wi-Fi and a 24-hour StayFit Gym • Flexible meeting spaces: 2,422 sq ft of meeting space, perfect for a range of events and celebrations • Great transport options: Linking you to the airport, central London and beyond Hyatt Place London Heathrow is the perfect starting point for work or play when travelling through London Heathrow airport. Relax after a busy day in our spacious guestrooms, rest up, then wake up and experience our Gallery Kitchen Breakfast. Don’t be bound to a schedule; work out or get work done your way at our 24/7 StayFit Gym and e-room business centre. Our central location makes it easy to get around the city with shopping, sightseeing and the business hubs of several Global Companies all in the vicinity. Hotel Features • 349 spacious guestrooms with separate sleeping and living areas as well as our Cozy Corner sofa-sleeper • Signature Hyatt Grand Bed™, upscale bath toiletries, and hi-tech amenities • Free Wi-Fi and remote printing everywhere • Gallery Kitchen Breakfast • Gallery Café serves an a la carte menu for lunch and dinner • 24/7 Gallery Market offers perfectly packed grab n’ go items, from snacks and sandwiches to pastries • Coffee to Cocktails Bar offers a variety of specialty beverages • 24/7 StayFit Gym with Life Fitness machines, free weights, and exercise balls • Free public computers in the Gallery • 2,422 sq ft of flexible meeting and event space PARKING: Our hotel offers on-site parking at £12 per 24 hours. ... more   less 
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Also Known As:
Arora International Heathrow Harmondsworth
Arora International Heathrow Hotel Harmondsworth
Hyatt Place London Heathrow Airport West Drayton, Greater London, UK

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