We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (3,462)
Filter reviews
3,462 results
Traveller rating
1,532
1,348
411
103
68
Traveller type
Time of year
LanguageAll languages
More languages
1,532
1,348
411
103
68
Show reviews that mention
All reviewsfree busheathrow airportthe central bus stationbath roadfree wificomfortable bednext morningan early flightcar parkbetween flightsbooked this hotelan overnight stayhoppa busstayed one nightnight's sleepgood nights sleeparora
Filter
Updating list...
433 - 438 of 3,462 reviews
Reviewed 17 October 2017

The room was so peaceful and tranquil and the bed is by far the most comfortable bed in any hotel I have ever stayed at. Hyatt has thought out the layout of the room for every traveler. Also the atmosphere in the lounge and lobby is hip and fun!

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Finngal2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HM_HeathrowAirport, Manager at Hyatt Place London Heathrow Airport, responded to this reviewResponded 18 October 2017

Dear Finngal2,
Thank you for such a lovely review. Great you enjoyed your stay with us. Hope to see you again soon.
Best wishes,
JG

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2017

Free access by local bus back and forth from Heathrow airport. Easy to get to the tube. Service was excellent by all staff. Prepay for breakfast and receive a discount. Great English breakfast. This was a bargain for us as we used Hyatt night certificates.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank KSMartin64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HM_HeathrowAirport, Manager at Hyatt Place London Heathrow Airport, responded to this reviewResponded 18 October 2017

Dear KSMartin64,
Thanks very much for your fantastic review. Really pleased our hotel worked so well for you. See you again soon !
Best wishes,
JG

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2017

As a Gold member I got 'upgraded' to the smallest available hotel room, the Don't disturb sign omniscience's the door has not been respected by housekeeping, the hotel restaurant charges for every service extra!

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Markus L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HM_HeathrowAirport, Manager at Hyatt Place London Heathrow Airport, responded to this reviewResponded 18 October 2017

Dear Markus L,
Thank you for your review. I am sorry that you were not satisfied with your room. All of our bedrooms are of a very comfortable size with beautiful 'view' rooms on our 5th floor with stunning views of the airport. Apologies if you were disturbed by one of the team during your stay, a matter that has been picked up with our heads of department. We do add a optional service charge which most of our guest are delighted to pay as they receive such wonderful service. If you are with us again in the future, we would be more than happy to remove this charge on your request, no problem at all. We hope to welcome you back as a loyal Hyatt member in the future and am sure you will have an extremely positive stay.
Best wishes,
JG

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2017 via mobile

Stayed at the Hyatt on our way to Thailand and again on our return,on both occasions our stay was great.the check in though busy was efficient and professional.our rooms were both runway facing but sooo quiet enabling us to have a great nights sleep.the room itself was spotless the shower lovely and refreshing the bar again was very busy but the staff dealt admirably with the throng but the Guinness was lovely. The breakfast in the morning was included in our room rate and really hit the spot setting you up for the day.top class ingredients (sausage especially ).the staff once again very friendly and helpful. Will certainly stay here again
Thank you
Steve and liz.

Stayed: September 2017, travelled as a couple
Thank STEVE-LEEDS1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HM_HeathrowAirport, Manager at Hyatt Place London Heathrow Airport, responded to this reviewResponded 18 October 2017

Dear STEVE-LEEDS1,
Thank you for your review and the absolutely great feedback. I am delighted that everything worked so well for you. We look forward to welcoming you back next time.
Best wishes.
JG

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2017 via mobile

Great hotel with lovely facilities. Reception staff are great! Breakfast was great! We upgraded our room for extra £30 a night. I have attached image on the offers available when we stayed. We stayed for 2 nights for my anniversary as it was close to Thorpe Park. Parking was around £13 a day. Reception staff give you an exit ticket if you need to go in & out during your stay which was great! Pillows were slightly flat but room was spacious & the bed was great! Rooms were very quiet considering the airport is just across the road & planes were taking off constantly! Free drink vouchers included in upgrade stay buy only on selected beverages.

Stayed: October 2017, travelled as a couple
Thank anna_sanner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HM_HeathrowAirport, Manager at Hyatt Place London Heathrow Airport, responded to this reviewResponded 18 October 2017

Dear anna_sanner,
Thank you for choosing to stay with us and for your lovely review.
I'm delighted to hear you were looked after so well. Hope to see you again soon.
Best wishes,
JG

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews