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Thistle London Heathrow Hotel
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Reviews (2,932)
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29 - 34 of 2,932 reviews
Reviewed 2 weeks ago

Stayed here on way to long flight from Terminal 5. First of all there's a very handy free bus to and from Terminal 5 (423) which takes 5 minutes, and the bus stop is right outside the hotel. The Hotel Hoppa isn't worth paying more for.

The hotel did everything it needed to. The rooms are well equipped and you get a comfortable sleep.

Breakfast isn't included and you pay extra in the morning. However it is as good as you'd like it to be and plenty is available.

The only downside is the walk to the room. This is a long flat hotel with long corridors.

Room Tip: Get a room close to reception
  • Stayed: March 2018, travelled solo
    • Value
    • Sleep Quality
    • Service
Thank Jaz007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this reviewResponded 2 weeks ago

Thank you for your review.

We are glad you enjoyed your stay, the friendly service from the team and found the location of the hotel convenient as a stopover for easy transport to the airport. We are delighted you liked the view from the Runway View Bar and enjoyed your meals.

We do hope to welcome you back to the hotel again in the future. Next time please visit our website for our parking packages and sign up for special member offers.

Kind Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Booked in at reception. So very helpful offering all the assistance you need. The room is small but fine. The room itself is small but o.k. for one night. Sadly the beds were two hard for both my wife and myself. The bar and restaurant staff were really good and the evening meal was delicious without paying silly prices. The proximity to the Pod transport to get to the Terminal 5 was close and easy to find. All very convenient.

Room Tip: No lift so if you are unsteady walking request a ground floor room.
Stayed: March 2018, travelled as a couple
Thank geoffroberts994
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this reviewResponded 2 weeks ago

Thank you for your review.

We are glad you enjoyed your stay, the friendly service from the team and found the location of the hotel convenient as a stopover for easy transport to the airport via the Pod. We are delighted you liked the view from the Runway View Bar and enjoyed your meals.

We do hope to welcome you back to the hotel again in the future. Next time please visit our website for our parking packages and sign up for special member offers.

Kind Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Good room and breakfast. Long stay parking very poorly signed for the first time visitor. Coded access to pod area failed both ways, but otherwise excellent location for terminal 5 users, and will use again

Room Tip: Display notice requesting early morning leavers to do so quietly - more disturbing than aircraft noise!
Stayed: March 2018, travelled as a couple
Review collected in partnership with this hotel
Thank wstuarthall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this reviewResponded 3 weeks ago

Thank you for your review.

We are glad you enjoyed your room and breakfast and found the location and parking facilities of the hotel convenient as a stopover for easy transport to the airport via the Pod. We will look into the issues you experienced with the parking signage and will retrain the team on issuing Pod codes to ensure this does not occur again.

We do hope to welcome you back to the hotel again in the future. Next time please visit our website for our parking packages and sign up for special member offers.

Kind Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Great overnight stay ready for flight next day, quick and easy check in, room was nice and clean, breakfast was well worth the money, had a couple of drinks at the bar and watched all the flights coming in.

Stayed: March 2018, travelled with friends
Thank Llzando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this reviewResponded 3 weeks ago

Thank you for your review.

We are glad you enjoyed your stay and found the location of the hotel convenient as a stopover for easy transport to the airport. We are delighted you liked the view from the Runway View Bar and enjoyed your breakfast.

We do hope to welcome you back to the hotel again in the future. Next time please visit our website for our parking packages and sign up for special member offers.

Kind Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Best value for money hotel closest to Terminal 5. Rooms very comfortable, check-in and check-out was quick and easy. Great bar and restaurant for plane watching and best buffet-style breakfast I have had in a hotel for a long time. The "pod" transfer is quirky and different, but no long wait for a bus that would usually stop at more than one hotel. Could do with a bit of refurbishment, but would stay again.

  • Stayed: March 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Andrew L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lindafarley, General Manager at Thistle London Heathrow Hotel, responded to this reviewResponded 3 weeks ago

Thank you for your review.

We are glad you enjoyed your stay and found the location of the hotel convenient as a stopover for easy transport to the airport via the Pod. We are delighted you liked the view from the Runway View Restaurant and Bar and enjoyed your breakfast.

We do hope to welcome you back to the hotel again in the future. Next time please visit our website for our parking packages and sign up for special member offers.

Kind Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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