I stayed at this property for one night in April. Compared with other hotels of the same star & level, this one by far is the best. As the hotel is located in the Heathrow free fare zone, I was happy that I my wife and I could get transport to and from the hotel for free on London public transport. I found the staff extremely helpful, and I felt that they were genuinely looking after us and actually cared about our experience. The people at the front desk conducted themselves in a professional and helpful manner. I was impressed at how in each interaction with a member of staff left me feeling happy and satisfied that I booked the right hotel. Coming from Europe and staying over to fly to America the next morning, I found the various power adapters in the room extremely useful. The property itself is showing its age a bit, but the room was very clean and the amenities are great. I would recommend this hotel for anyone that needs a quiet place to stay, but expects a high level of customer service.
The selection of restaurants in the Hotel are also good. I really enjoyed the Sports bar in the hotel. The food prices were affordable, and so were the drinks. We had some friends join us for dinner when we were there, and I was yet again impressed at the level of customer service as the front desk staff informed me that my guests could park for free at the hotel, providing we presented the hotel bill for validation.
Overall, we had a fantastic stay. The beds & sheets are nice and comfortable, and my wife and I wished we would have stayed another night!
- Official Description (provided by the hotel):
- Offering some of the largest and most comfortable rooms in the area, a variety of dining experiences and outstanding meeting facilities, Sheraton Skyline is the ideal choice when staying near Heathrow whether traveling on business or pleasure. Conveniently located beside the airport, it offers easy access to all terminals and benefits from quick connections to Central London, making it the perfect gateway to the heart of the city. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Skyline Hotel London Heathrow Hayes, Greater London, UK
- Sheraton Hayes
- Hayes Sheraton