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“Weird restaurants”

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Sheraton Skyline Hotel London Heathrow
Ranked #3 of 12 Hotels in Hayes
Sydney, Australia
Level Contributor
53 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Weird restaurants”
Reviewed 24 March 2012

For the price and rating, I was expecting a little more in terms of service and hotel amenities. Everything was OK but compared to other places I've stayed for less and with less stars, it failed in my mind to go the extra mile to distinguish itself. The bed was amazing though.

We stayed on a SUnday night and the only restaurant open for dinner was a bizarre USA/sports theme bar that made absolutely no sense and definitely didn't match the sophistication of the rest of the hotel. The food was bad and serving sizes inedibly large. Very disappointing last meal for the trip.

  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Naomi D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SkylineManagement, Manager at Sheraton Skyline Hotel London Heathrow, responded to this review, 27 March 2012
Dear Guest

Thank you for taking the time to write your review and providing us with your feedback.

We are very disappointed to read that you did not enjoy your dining experience with us.
Please feel free to contact me directly so I could fully understand where we fell short and ensure we learn from our mistakes.

Warmest Regards

Hani Salih
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,627 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (476)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
Isle of Man, United Kingdom
Level Contributor
155 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 23 March 2012

I always get really good service here, and the staff go out of their way to make sure that everyone is well looked after. The rooms are large and comfortable with excellent beds, and the public areas are clean and well looked after. The on-site eating choices give you a choice of atmospheres and styles. I would always return here if I was in the area. The prices are what you should expect for a nice hotel near London's primary airport.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A_Hotel_Visitor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SkylineManagement, Manager at Sheraton Skyline Hotel London Heathrow, responded to this review, 30 January 2013
Dear A_Hotel_Visitor

Thank you for taking the time to write your review.

We are delighted that you have enjoyed your stay with us and we hope to have the pleasure of welcoming you back in the near future.

Regards

Hani Salih
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
California
Level Contributor
64 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 18 March 2012

If anyone can say something's expensive, I should think it an American whose wealth has dwindled over the last 10 years. That said here is a comparison perspective. There are two Sheratons. One, the Skyline, the other the Heathrow. The main difference? Location, location, location. Restaurants are "walkable" to the Skyline, not so at the Heathrow. My preference? Heathrow. Why? Everything works. The thermostat, the plumbing, the club room, not a problem. But I'm solo. A family? The Skyline. More "kid" friendly, and again, "walkable" restaurants. Both are clean and friendly.

Room Tip: Do a club floor room. Well worth it.
See more room tips
  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank AmericanPsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SkylineManagement, Manager at Sheraton Skyline Hotel London Heathrow, responded to this review, 27 March 2012
Dear Guest

Thank you for taking the time to write your review and providing us with your feedback.

We hope to have the pleasure of welcoming you back in the near future.

Warmest Regards

Hani Salih
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 18 March 2012

I stayed there for a couple of nights while in London for business. Typical business hotel with relatively good size rooms. Stay there if you need to get quickly in and out of London Heathrow.

  • Stayed April 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank clickonline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SkylineManagement, Manager at Sheraton Skyline Hotel London Heathrow, responded to this review, 27 March 2012
Dear Guest

Thank you for taking the time to write your review and providing us with your feedback.

We hope to have the pleasure of welcoming you back in the near future.

Warmest Regards

Hani Salih
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Munich, Germany
Level Contributor
57 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 14 March 2012

Great staff. Attentive service. No in-room Wi-Fi. Mattress obviously old. Time for some updating but would stay again.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pattmuc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SkylineManagement, Manager at Sheraton Skyline Hotel London Heathrow, responded to this review, 27 March 2012
Dear Guest

Thank you for taking the time to write your review and providing us with your feedback.

We want to take this opportunity to inform you that we are currently in the middle of installing WIFI in all our bedrooms.

We hope to have the pleasure of welcoming you back in the near future.

Warmest Regards

Hani Salih
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Skyline Hotel London Heathrow

Property: Sheraton Skyline Hotel London Heathrow
Address: (A 4 Bath Road | London Heathrow Airport, Hayes UB3 5BP, England
Phone Number:
Region: United Kingdom > England > Greater London > Hayes
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Hayes
#2 Romantic Hotel in Hayes
#4 Business Hotel in Hayes
#4 Family Hotel in Hayes
Price range (per night): ₹ 6,229 - ₹ 14,701
Hotel Class:4 star — Sheraton Skyline Hotel London Heathrow 4*
Number of rooms: 350
Official Description (provided by the hotel):
Offering some of the largest and most comfortable rooms in the area, a variety of dining experiences and outstanding meeting facilities, Sheraton Skyline is the ideal choice when staying near Heathrow whether traveling on business or pleasure. Conveniently located beside the airport, it offers easy access to all terminals and benefits from quick connections to Central London, making it the perfect gateway to the heart of the city. ... more   less 
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Also Known As:
Sheraton Skyline Hotel London Heathrow Hayes, Greater London, UK
Sheraton Hayes
Hayes Sheraton

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