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Eamon131
Lichfield, United Kingdom

Experience how it used to be.

4.0 of 5 bubblesReviewed 23 Nov 2024
Chose The Park ay 10 minute was it has secure parking and is only 10 minute walk to town centre. Pleasant surprise was there is a lift so no problem with case etc. The room had a view of the north beach and town, plus the RNLI station who carried out a tide cut off retrieval which I watched.
Room was comfortable with newly fitted bathroom. Breakfast good and an excellent evening meal. The restaurant was staffed as things used to be, with a number of waitresses/waiters so service was above the norm. All in all a pleasant stay.
Date of stay: October 2024
Trip type: Travelled solo
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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All reviews lovely hotel garden bar tenby harbour superior room evening meal outdoor pool sea view public areas walk into town family room fantastic views night break short break the cliff high standard stayed for nights coastal path
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Reviewed 13 November 2024

A very smart hotel, nicely decorated and very clean. Friendly and helpful staff. Our room was big with sea views and a nicely refurbished en suite, and a comfy bed. We were a bit disappointed that there were no biscuits on the tea/coffee making tray and no tissues either but that is just minor issues. 12 minutes walk to the centre of town and cafes and restaurants. The pool is heated but may not be open all winter. Nice breakfasts on offer, but we thought the shouting of orders in the kitchen was a bit unprofessional as it could be heard all over the dining area. Well worth a visit though.

Date of stay: October 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Thank bristolbob
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 November 2024

Booked direct via the hotel's website, taking advantage of their Autumn special offer of three nights for the price of two. The website shows a price of around £90 per night so you would expect to pay £180 for three nights if you get one night free wouldn't you? Wrong ! Upon checking out we were presented with a bill for £270 and upon querying this were informed that we had misunderstood the offer and that the price of £90 on the website had already been discounted by a third. Now, we are not stupid and can see what the hotel has done here but this really feels like almost a deliberate attempt to hoodwink potential guests.
The receptionist went on to explain that quite a few people had complained about the misleading website but that was not her problem and they all had to pay up, as would we. Further, although she agreed that the website was misleading, it is managed by an outside agent and is beyond the hotel's control. I'm afraid I don't believe that. Anybody running a business and receiving even just one customer complaint, never mind a few, would surely investigate and take action to put things right. This hotel's management would be well advised so to do, unless of course, it is a deliberate attempt to deceive.
Our stay was pleasant enough and, although the room was small, it was clean and comfortable, if a little dated. The heating system is centrally controlled by reception and is preset at 22'C during the day and 18'C at night. Given that the window was draughty, this temperature was just about bearable. Upon request, the temperature can be adjusted. We spent very little time in the room so felt it wasn't worth troubling anybody. The water pressure from the shower is poor. Interior walls must be thin since we could hear the people next door and were woken on occasions by a baby crying.
Breakfasts are excellent and served by friendly and competent staff. Well done to them.
The hotel gardens are spectacular and very well maintained. They must look a picture in the Summer.
If you suffer with mobility problems, this is not the place for you. There are steps everywhere although also a lift should you be staying on a high floor. Central Tenby is delightful but is some distance downhill from the hotel, so again you need to be fit and mobile.
Our first visit to Tenby will not be our last. We were there for the Blues Festival weekend, something we really enjoyed and can recommend. What a pity it ended on such a sour note.

Date of stay: November 2024
  • Trip type: Travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank Andrew C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 November 2024

My husband and I have just spent a wonderful few days at this lovely hotel. From the moment you walk through the door, the staff cannot do enough for you. Nothing is too much trouble. Our room was immaculate, and tastefully decorated, with a lounge area with views over North Beach. We had both breakfast and evening meal on each day of our stay, and enjoyed our meals immensely. Portions are generous, and the quality and presentation of food is excellent. The grounds of the hotel are attractive and impeccably maintained, and we thoroughly recommend you take a drink out onto the terrace overlooking the beach, as a relaxing way to end the day. We cannot fault anything about our stay here, and would definitely recommend that you pay a visit. We will definitely be returning again.

Date of stay: October 2024
  • Trip type: Travelled with family
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    • Service
1  Thank Sue W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 October 2024 via mobile

The hotel is perfectly placed for views and a wee walk into town. The team are super, friendly, kind and very helpful. The breakfast was perfectly good and the service was second to none. I enjoyed swims in the outdoor pool and am looking forward to returning next year.

Room tip: Good parking, located just on the edge of town in a quiet residential area.
Date of stay: October 2024
Trip type: Travelled as a couple
Thank Voyage40681105650
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 October 2024 via mobile

Stayed here for a couple of nights with my friend, picked this as one of a handful of hotels with parking in Tenby and I'd stayed here with hubby 20+ years ago. Very nice hotel indeed with extensive grounds, outdoor pool, lots of outdoor seating and absolutely spotless everywhere. Cooked breakfast really tasty and filling, the garden bar is really nicely decorated, cosy atmosphere. There's a lovely lounge area again really nicely decorated. We had a twin room, ensuite bathroom again really clean, great view of North Beach and I slept like a log which rarely happens for me. Will definitely stay here again, staff are all very friendly and welcoming.

Room tip: Plenty of parking
Date of stay: October 2024
Trip type: Travelled with friends
Thank zoel401
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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