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“Well run, well laid out, clean, tidy & peaceful campsite”

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Hele Valley Holiday Park
Certificate of Excellence
Reviewed 23 August 2011

Stayed here for 6 nights after we reviewed most if not all the campsites across this area !
We had electric hook up and opted for a 12m pitch for extra room. Although the weather was very mixed during our stay (we had about 2.1/2 days of sun) it did not spoil our enjoyment of North Devon, re-visiting after a gap of 8 years. Site is set in a valley, all pitches from what we saw were well laid out. Toilets, shower block, cleaning facilities are housed in a modern, clean block (cleaned 3 times a day). Showers were hot & free. Owners are attentative but not at all intrusive. Owner told us that she had grown up on site since a young girl and her personal pride in the site shows. All the staff were friendly and had time for a chat. Soft street lamps through site which was a nice touch.
Small play area for younger children with zip wire. No club (which wasn't a problem to us at all), a small shop in reception, laundry facilities. A peaceful and well laid out site. Lovely base to explore Croyde, Woolacombe, Puttsborough sands, Lynton & Lynmouth etc. Great pub/rest near to site (few mins walk from entrance on way down to Hele Bay - Hele Billy's (see my seperate review of this nice little eatery ! Not to be missed. Site was a mix of tents, motor homes, static caravans and really nice lodges. If you're looking for a nice holiday park which is peaceful and has clean facilities then you will not go wrong with this site. It's a credit to the owners who obviously work hard to keep it this way. Oh by the way it's not a regimental 'don't do this / that' type of site, like some. It's just nice and laid back. You can have your BBQ's as long as you make use of the little slabs they encourage you to use save spoiling the grass. A nice stay and found it pleasant to return to each afternoon night after we'd toured. Oh and there is a large Tesco about 5 mins drive from the site which was useful, popped there a couple of times.

Room Tip: Ask for the community pitch if there are 2-3 tents in your party, it's a lovely pitch of your ow...
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  • Stayed: August 2011, travelled with family
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Thank BUCHANANA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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435 - 439 of 451 reviews

Reviewed 15 August 2011

we stayed here for for 7 nights in one of the 'luxury lodges' . the accomodation itself was adequate although way too expensive for what is basically a large static caravan. there was nothing for the kids to do, the shop did not stock bread and did not open until 9am which is far too late. when I complained about the heating the owner was really really rude and unhelpful and seemed to spend most of her time arguing with the customers so it left a bad taste in our mouth.

  • Stayed: July 2011, travelled with friends
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11  Thank david l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeleValley, Manager at Hele Valley Holiday Park, responded to this reviewResponded 29 August 2011

We welcome all comments and feedback about the service we provide and the standards of our accommodation. On arrival and in our literature we encourage all our guests to report any problems and anything they are not happy with to the reception during their stay. This allows us the opportunity during our guests stay to put right anything unsatisfactory . We believe all staff and management offer a friendly smile and are always happy to help.. 24 hours a day.

Our LUXURY lodges are very different to our caravans as they offer twice the size and additional facilities which caravans do not offer like: dishwashers, ensuite shower rooms, TV and DVD in the main bedroom, a full size bath, large fridge and freezer, full size dining room suite, leather lounge suite, extra frills and enough wardrobe space to please the ladies.

On site we offer a large childrens play area for under 14's with a zip wire / flying fox, cage swing, rope swings, balancing beams, hat and poles, monkey ropes and wobble boards. For the under 5's we have a cute 'Gretel' playhouse, a sandpit, baby swings and a car. Parents and children love our play area as it is safely fenced off from all sides. Some children come here regularly and make life long friends with others children on holiday. Our nature trail is also loved by parents and children as it offers a peaceful stroll amongst butterflies and bees, champions and oak trees, fox dens and badger trails. An educational map gives the opportunity to learn how mother nature exists within our beautiful valley.

Our reception offers some essential supplies at competitive prices like bread, milk, tea, coffee, ice-cream, jam, plasters, paracetamol, cereal, cold drinks, gravy mix, sauces, etc. We do not offer a wide variety as there is a mini-mart 5 minutes walk away and a large TESCO store 4 minute drive away, both open from 7am until 10pm.

We offer these reviewers our thoughts if they found our accommodation and service not to be at their standard but we dispute the fact that we argue with customers... we go above and beyond our duty to please and don't find our happy guests have anything to 'argue' about.

Please visit us at Hele Valley to see what good service you will be offered or please read the other reviews on tripadviser.

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Reviewed 12 August 2011

Great facilities, level pitch for our tent as were all the rest. Short walk to Hele and Ilfracombe for pubs, resteraunts etc.

  • Stayed: July 2011, travelled with family
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1  Thank Abershandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2011

Peaceful campsite with very clean shower block and potwash area, well maintained grounds and little playpark. Fruit and veg from the onsite allotment, and small shop at reception. I liked the layout of the site - the tent pitches were off to one side of the main access which meant less cars going past the tent. I'd happily come here again.

  • Stayed: August 2011, travelled with family
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1  Thank CotswoldsRachel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2011

We have just returned today from a week in a static caravan at Hele Valley and loved it! The site is extremely clean and well kept, and the staff are friendly. Our family group consisted also of some who were staying in a touring caravan and some who were camping, and we all agreed that our facilities couldn't have been better. ( They were all staying for a fortnight and we are very jealous as they are still there!) Our static caravan had decking with railings round and a gate which was ideal for our 1 year old grandson to play on. There are plenty of car parking spaces immediately opposite the accomodation.
The children particularly love the play area, which caters for all ages and has some unusual things to climb and swing on. Our daughter and family were very impressed with the shower facilities etc.
We had a number of walks into Ilfracombe and were pleased that the nearest part was the harbour which was our favourite part of the town.
We visited the Hele Billy pub and had a lovely meal, great value before 6pm! Tesco was handy and so was the petrol station shop.
Our family love to surf and enjoyed Croyd, (they have been there a number of times before), Putsborough and Woolacombe beaches. One of the best areas in the British Isles for beach holidays!
The entire experience exceeded our expectations and we will definitely be back!!

  • Stayed: July 2011, travelled with family
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1  Thank Hopefulofpreston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hele Valley Holiday Park

Address: | Hele Bay, Ilfracombe EX34 9RD, England
Phone Number:
Region: United Kingdom > England > Devon > Ilfracombe
Amenities:
Beach Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #3 of 25 Speciality Lodging in Ilfracombe
Price Range: ₹ 6,497 - ₹ 12,038 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hele Valley Holiday Park 4*
Number of rooms: 30
Official Description (provided by the hotel):
Hele Valley is a multi award-winning Holiday Park based in the quaint seaside town of Ilfracombe on the beautiful coast of North Devon. The Park has been owned and managed by the Dovey family for over forty years and is situated in a picturesque valley and is the perfect destination for relaxation, peace and tranquillity. 2016 accolades consist of two Silver Awards at the Devon Tourism Awards, David Bellamy Gold Award for Conservation, Trip Advisor Excellence Certificate, Britain in Bloom Gold Award and the AA and Visit England four star gradings. With a wide range of modern and affordable luxury caravans, superior lodges and holiday cottages, there is accommodation perfect for families, friends, couples and pets. Our peaceful, green and well maintained 5-pennant campsite offers a wide range of tent pitches, touring pitches, Camping Pods and state of the art camping facilities. Limited free Wi-Fi is available throughout the park. ... more   less 
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Also Known As:
Hele Valley Holiday Park Hotel Ilfracombe
Hele Valley Holiday Park Ilfracombe, Devon

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