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“Customer care poor”
Review of Grass Roots Cafe

Grass Roots Cafe
Ranked #28 of 123 Restaurants in Ilfracombe
Dining options: After-hours, Breakfast, Reservations
Restaurant details
Dining options: After-hours, Breakfast, Reservations
Reviewed 2 weeks ago via mobile

Can't tell you about the food but perhaps another day for that. We arrived 15 minutes before closing time but weren't aware they shut at 3pm. The waitress saw us come in - it's a small place - take our coats off, sit down and start looking at menus. Only when I approached the counter did she acknowledge me for the first time and tell me the kitchen was closed. You've got to do better than that in the hospitality business.

Thank Andrew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (124)
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1 - 5 of 124 reviews

Reviewed 2 March 2018

The food was healthy well presented and plenty of choice, it's sometimes difficult to get a range of choice and healthy food in a seaside resort. They also did 3 course meals in the evening Fri & Sat nights but did not try this as we were on half board.

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    • Food
Thank gtancock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 January 2018 via mobile

Lovely quiches,pies, salad, coffee.3 course meal Friday and Saturday for not a lot of money with choices every course. Wonderful cakes. Blooming fantastic.

Thank londonpride1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2017

We went to one of their Bistro Evening meals and it was just fantastic. If you were to focus on some of the food elements you would think that you were experiencing top quality fine dining. Which when you consider it is only a cafe is triumph. That high level of cooking, in a different style & setting would cost you a lot more than £17.00 for three courses.
There was a great range of choice, everything fresh and super tasty, served by very friendly & helpful staff.
Don't hesitate, get your yourself down there, vegetarian or not - you won't regret it.

    • Value
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    • Food
Thank Patrick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2017 via mobile

We had a lovely three course vegetarian evening meal. Great value for money. No licence so £1 per person corkage on a bottle of wine. We also had a lunch the next day and again good quality vegetarian food

Thank reevefamily2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Ilfracombe, Devon
 

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