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“Lovely place but could be better.”
3 of 5 bubbles Review of Laston House

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Laston House
Ranked #15 of 55 Ilfracombe B&B and Inns
Certificate of Excellence
London, United Kingdom
Level Contributor
50 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Lovely place but could be better.”
Reviewed 25 September 2011

My enquiry for a room was politely and efficiently handled. We found Laston House easily using CoPilot satnav. The on site parking is a bonus. We were welcomed, and enjoyed coffee in the Guest Lounge before being shown to our room, Room 2, which is by the front door.
The room was cold at 18.00 but the windows had been opened during the day for work to be done, however at 08.00 the next day the temperature in the room was only 17 degrees centigrade.
The windows are lovely and tall, I would have preferred corded curtain rails as the curtains could then be fully closed at night. Also there is light all around the entrance door as the hall is lit all night.
The hall has restored floor boards so one can hear people moving around, and other guests showed no respect for those in the rooms by the front door when coming in late at night.
The bathroom door in our room did not close properly.
The bathroom is also chilly with no apparent form of heating, but warms up quickly when the shower is used.
The bed linen and towels were clean and of a decent quality. The carpet was tired and wrinkled and not well fitted.
I was looking forward to my breakfast and the selection of juice, fresh fruit salad and cereal was fine. But my fried breakfast was dissappointing, the egg was "snotty" & tomatoes tasteless.
I know the owners have not been here for long and I wish them luck, they seem very enthusiastic and the place has great potential, but to rate it as "Excellent" now is somewhat misleading in my opinion.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank londonnewbride2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abigail L, Owner at Laston House, responded to this review, 11 October 2011
I agree wholeheartedly with you, we have a way to go yet before we can be considered excellent on all fronts. We took on a very tired and out-dated hotel and are renovating rooms as fast as our finances allow. The room in question has got a pretty bad, albeit clean, carpet and it will be replaced at some point this month. It does though have a storage heater which if turned on would have made the room positively tropical by morning. If the location of the switch wasn't pointed out to you I apologise.
Our breakfasts have so far been very highly rated, it is a pity that as you didn't mention anything at the time we were unable to remedy this particular situation.
The curtains have been replaced in the last 2 weeks, but as to the noise from the front door I can only apologise about that - In the main we have found guests to be considerate when entering the hotel late at night but obviously this isn't always going to be the case.
We encourage feedback and realise that not all of it, sadly, is going to be positive. But we have taken on board all your points and if you stay with us in the future you will have a much more positive experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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158 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Any
English first
Shrewsbury, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 September 2011

Delightful accommodation, very friendly and caring host and hostess, easy walk down to (and up from!) the harbour. The elegance of Laston House is the first impression, after Greg's hospitable welcome, the size of the rooms is the second! On the doorstep parking, not detracting from the lovely garden is another bonus! Splendid breakfast promptly served.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Walsalliensis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
derby
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 September 2011

A beautiful building in a peaceful setting looking out to sea. A three day stay made special by very welcoming hosts Greg and Abi. Our room (2) on the ground floor had dual aspect windows looking out over the grounds and out to sea could not have been more special. A good quality english breakfast with ample tea, coffee and toast made a good start to the day. Well done to both of you.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank jean k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 August 2011

This beautiful victorian mansion is in beautiful grounds and has a sea view. We had a nice modern room on the first floor with sea views. The decor is modern with a tradtional twist so it doesn't detract from the house and is very nicely done. It's easy to imagine the life the house has had over the centuries and would be perfect for period costume dramas etc. The owners were great, helpful and polite and we will definitely go there again. Breakfast was well done in an easy and informal manner. The only moan my partner had was he thought the shower was not hot enough but apparently that is being sorted and I found it ok. Apart from that this is a great place.

Room Tip: We had room 5 on the first floor which had a double bed and a sea view - no complaints
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  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank FNH34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Halesowen, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 August 2011

Our family spent 4 fantastic nights at Laston House. Nothing was too much trouble for the owners, Abi and Greg, from the moment we arrived.

Our room was a massive family room with views over the sea and Ilfracombe.

The hotel is situated in a great spot with the harbour area being a short 5 minute walk way.

Breakfasts at the hotel were superb, with the homemade pancakes being a major hit with our son and the croissants with our daughter.

Ilfracombe is a traditional seaside town with loads to do for both adults and kids. There are many bars and restaurants to suit all tastes. We would especially recommend a trip to 'The Terrace' tapas bar.

We would thoroughly recommend Laston House as the perfect hotel for spending time in Ilfracombe and North Devon.

We hope to go back very soon!

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Andrew P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Laston House

Property: Laston House
Address: Laston House New Barnstaple Road, Ilfracombe EX34 9NT, England
Region: United Kingdom > England > Devon > Ilfracombe
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #15 of 55 B&Bs / Inns in Ilfracombe
Price range (per night): ₹ 5,247 - ₹ 6,866
Hotel Class:3.5 star — Laston House 3.5*
Number of rooms: 8
Official Description (provided by the hotel):
Family run, Grade 2 listed Regency property stood in 3 acres of woodland overlooking Hillsborough headland and the sea. We have 7 en-suite bedrooms, and a single bedroom with separate shower room, we also have a number of family/interlinking rooms. Open all year. Onsite parking. Easy access down to the harbour, just a 10 minute walk. ... more   less 
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Also Known As:
Laston Hotel Ilfracombe
Laston House Ilfracombe, Devon

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