We have just come back from 8 days in this hotel in Ilfracombe and are really disappointed with Shearings.This hotel is in a good position in Ilfracombe but unfortunately it is quite outdated. Our own room had been patched up on the ceiling and paper was coming off the wall. (Whilst we stayed a large part of the ceiling fell down in the restaurant) The bathroom was tiny with inadequte shelving for two persons. The TV in the bedroom was so tiny you could hardly see it from the bed. The food was adequate but lacked the extra touches. On a couple of times during the week we stayed there were repeat meals offered. Service was very bitty and the waitress seemed incapable of serving one table at once. We would be left without toast, coffee etc and had to re-ask for it. Overall the staff were very friendly and helpful - Jon the host and entertainer was very good as was the entertainment each evening. The trips out were mostly very interesting but at times we were left too long and other times not left long enough, i.e. Watermouth Castle - could have had a whole day there but only a couple of hours - no time to see round fully. We all know that Shearings Holidays are good value for money and that the hotels are not always of top standard but are generally very clean and tidy. They are now cutting back a great deal - no sandwich packs, no lunchtime meal on 1/2 day trip, all inclusive has now been changed to 4 drinks vouchers and glass of wine at dinner, bingo tickets are now £3 for one book of which £1 is taken by the company. I am sure on previous occasions we have been told that all money goes back into the prize money. Last year our bingo tickets only cost about £1.30 or so!! We paid £319 this time as opposed to paying about £100 less on previous holidays - prices seem to be going up and standards going down!! The coach was only half full - what is happening to the last minute bargains?? Although we were not 100% happy I am sure we will go again on a shearings holiday as we usually meet some really nice people and they make a holiday!!
- Official Description (provided by the hotel):
- Situated on the level seafront of this hugely popular Victorian seaside resort stands the welcoming Dilkhusa Grand Hotel. The hotel was originally a private house, bought by a Raj at the turn of the last century as a gift to his wife - Dilkhusa translates from Hindustani roughly as ‘House of the Happy Heart!’ The hotel overlooks the picturesque Runnymede gardens and is close to the Landmark theatre which attracts many national acts. It is also just a short walk from the bustling 10th-century harbour where Britain’s most famous living artist, Damien Hirst, owns a restaurant. The Dilkhusa has a well-appointed restaurant combining excellent hospitality and service. A spacious and comfortable entertainments suite provides the ideal setting in which to sit back and enjoy the acts at this friendly and sociable hotel. ... more less
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- Also Known As:
- Bay Dilkhusa Grand Hotel Ilfracombe, Devon