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Beaufort House Guesthouse
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Reviews (35)
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13 - 18 of 35 reviews
Reviewed 2 June 2013

i am a frequent traveler since last 20 years and traveled all over the world. lived in all different type of accommodations depending on my age and Budget .(from YMCA to 5 star hotel). but my 2 nights in this property was worst ever. initially this was booked by one of our family friend for 3 adults and 3 kids aged (13, 10 and 6) due to some health reasons one adult had to cancel we called the the owner to make necessary arrangements the owner was not willing to accommodate any of our request. he insisted either 3 adult and 3 kids will check in or cancel the booking we also asked for a extra room so that we could invite one more couple to join us the owner refused to accommodate that request and told us that 2 child cannot live in one room with with or without an adult which is a strange rule but we still agreed to it and invited few more friends since there was no more rooms available as per owner we booked them to a nearby hotel, and made arrangements that 3 adults will live in this property on both night so that we are not braking any rules.
upon checking we traveled from 3 different location London in different cars and the car with kids reached the property reached the property first and they refused to give the key till the 3rd adult arrived. then we asked for few glass in one of the room which was provided to us by the landlady we checked in and went for a walk on our return the glass were missing from room and we were told they are remove from room as its not safe to have them in room with a 10 year old child living in that room but there were other glass fixture in room which i believe were safe.
this was not the end we ware told no one could come to visit us we did not argue with them and agreed to all his terms so that there is no unpleasant situation created in presence of kids and tried to make most of our trip.
upon checkout we returned the keys and returned back to London upon arrival we received a very rude email from owner accusing us damaging his property.
i believe this explanation will make you think twice before you make your booking in this property

  • Stayed: May 2013, travelled with friends
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6  Thank jayant u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
boboSandown, Owner at Beaufort House Guesthouse, responded to this reviewResponded 4 June 2013

Thanks for your review, we are sorry that you didn't enjoy your stay with us. As explained to you, we have absorbed the cost of the repairs to the damage that you caused.
I am not going to endorse your comments by entering into an unprofessional response.
We would ask any potential visitors to our property to look at the other reviews here and indeed on other review/booking sites and decide for yourself if our Guesthouse is somewhere you would like to stay (and decide on the validity of this review).
Unfortunately we do have rules that our guests must adhere to for their own safety and for the sake of our other guests. We make no apologies for those.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2013

Just come back from 2 nights here and wish it could have been more.
The owners are very friendly, the breakfast was wonderful and the room we had (though not massive) was well decorated with a comfy bed and plenty of wardrobe and drawer space.
This guest house is only a five minute walk from the pier and sea front but there is no noise to disturb you at night. Just down the road is a really good pub called the Castle which had entertainment on both nights and a lively and friendly atmosphere, as well as a range of well kept real ales.
Nothing more to say except excellent and would definitely stay there again.

  • Stayed: May 2013, travelled as a couple
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Thank peteanne1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2013

This is my second stay at the Beaufort which I recommended to Malc S and his lovely wife! I also came for the Walking Festival and chose to return to the Beaufort because Denise and Ian had made me so welcome. I am Coeliac and they provided me with a complete gluten free breakfast from cereal, through cook breakfast to toast, with even biscuits in my room, a service I have never received at the big hotels. They were helpful and so kind, nothing was any trouble, a real home from home. I will definitely return.

  • Stayed: May 2013, travelled with friends
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Thank Judy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2013

We are back home from a four nights stay at The Beaufort while taking part in The Isle of Wight walking festival.
We received a very warm welcome, complete with help and advice, from our hosts Denise, Ian and Mum.
Clean, comfortable room, great full breakfast which set us up for the day's exertions!
Highly recommended.

  • Stayed: May 2013, travelled with friends
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Thank Malc S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
boboSandown, Owner at Beaufort House Guesthouse, responded to this reviewResponded 21 May 2013

Many thanks for your review - we are delighted that you enjoyed your stay with us.
It was a pleasure to having you here and we would love to see you again if you come back to the island!

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Reviewed 7 May 2013

Have just returned from an overnight stay at the Beaufort guest house in Sandown with my husband and two small children (8 and 4). The room was great - bunk beds for the children and little touches that made them happy like cuddly toys on the beds and a box of toys underneath. Everything you'd want in the room - tea, coffee, free bottled water, really good quality biscuits etc. and the owner was more than happy to provide us with wine glasses as we couldn't partake of his bar downstairs. There was really everything you'd think of - hairdryer, tissues, even a reading light for the kids near the bunk beds.

Breakfast in the morning was a feast. You order your cooked breakfast the night before from a good choice including kids options and say what time you'll go down so that everything is all ready and there's no waiting around.

Owners were both friendly and made us feel at home even during a short stay, judging by the welcome book, they'd go way beyond the call of duty to ensure guests had a pleasant stay. The kids loved the air-hockey machine downstairs and would gladly have stayed for ever. Well positioned for the beach and near a local pub with indoor and outdoor children's play area.

A fantastic introduction to the Isle of Wight.

  • Stayed: May 2013, travelled with family
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Thank Hazel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
boboSandown, Owner at Beaufort House Guesthouse, responded to this reviewResponded 8 May 2013

Many thanks for your excellent review. It's nice to hear our guests enjoying their stay with us and their time on the Island. And thank you for taking the time to write such a comprehensive review. We hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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