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“service was poor and attitude of the owner was appaling” 1 of 5 bubbles
Review of St Georges House

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St Georges House
Ranked #34 of 54 Hotels in Shanklin
Certificate of Excellence
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
“service was poor and attitude of the owner was appaling”
1 of 5 bubbles Reviewed 11 July 2011

I stayed there with my wife on july 7th and hated it - terriable experience!!
very bad service to us as a couple in comparasion to other guests int he hotel!!!we got DIRTY LOOKS AND RUDE BEHAVIOUR WHEN REQUESTED something.i would not recommend this hotel to anyone.

  • Stayed July 2011, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank jaypatel1280
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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108 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • Any
English first
London, United Kingdom
Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 5 July 2011

We stayed at the St. George's House Hotel in Shanklin for 3 nights from 1 July to 4 July. The hotel has a cozy feel and a personal touch from the owners. From the moment we walked in, we felt very comfortable and relaxed. The rooms are clean and well maintained. The hotel is conveniently located about 2 blocks easy walk from the beach and Shanklin Esplanade.

In the other direction is the Old Village of Shanklin, which has a number of small shops and good restaurants. Several of the restaurants have live music Thursday through Friday and fun atmosphere. We visited several towns on the east side of the IOW and were most impressed with Shanklin.

The full English breakfast was made to order each morning and was very good. I am still getting used to the English breakfasts (ie. the mushrooms, tomatoes, beans), and I have to say this was the best eggs, mushrooms, sausage, tomatoes I have had to-date. A special treat for me was brewed, filtered coffee!

The only drawback was the firmness of the beds which were to say the least firm.

Overall, we thought a nice hotel, with good breakfasts, conveniently located place to enjoy the IOW.

  • Stayed July 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GolfIT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hopwas, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 12 June 2011

we were met and made very welcome
first impressions of room were very good
we asked for a bath if possible and one was made available
room was a nice size with 2 easy chairs
normal teamaking and bathroom bits and pieces provided
also free bottlesof mineral water that was changed every day
the bathroom was small but ok
in the bedroom there was quite a lot of dust on botom of units and also on trouser press it was obvious these hadnt been dusted for quite a time because it was quite thick
also cobwebbs on light and around ceiling a bit disapointing
the plus points were a suberb breakfast i had full english a couple of days and kippers one day excellent quality food and well cooked and presented
the owners were very friendly

  • Stayed June 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank rammie1946
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 10 June 2011

St.George House Hotel - Shanklin

::The Good:

1) Breakfast was good. (Bacon, Sausages, fried eggs etc)

::The Not so Good::

1) I think this place is more suitable for whites. Me being an Indian, found the owner to be a bit abrupt in answering questions & rude.

2) Very dusty family room. The first night we were all sneezing and could not get a good sleep. The next day on talking to the owner he was quite rude and bluntly told me - "I am sorry I can't do anything about it. The room is cleaned everyday". There was obvisouly an issue here and instead of trying to help us he just bluntly told he could do nothing about it.

3) Although free internet is advertised we could not get any internet connection. The owner did give me the passcode to connect but on connecting it said clearly that I had connection to the router but the router had no or very limited internet access.

4) Even though a ground floor room (due to small kids) was booked, on reaching we got a first floor room. On asking why this was the case he said - "We are fully booked and absolutely no rooms left". The funny bit was outside the hotel the sign clearly said there were "Vacancies" till the day we left.

  • Stayed May 2011, travelled with family
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank TTS777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dover, United Kingdom
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 2 May 2011

My wife, two teenage children and I stayed for three nights during the hottest April week this year. We were met by Mick, who made us feel welcome and gave us some excellent suggestions for restaurants and pubs within walking distance.

The room (we shared a family room) was fine - the kids are still at an age where bunk-beds are a novelty - and it was spacious and clean. The ensuite facilities were fine and the place was decorated to a good standard. It became a welcome retreat and we felt pleased that we had been lucky enough to find it online.

Criticisms? Only two minor ones really, the first of which is really not St George's fault... because it was such a hot week, we had to keep the windows open all night which meant we were kept 'amused' by the noise at kicking out time from the pub across the way. To be fair, there wasn't a great deal of noise and it didn't go on for long.

The other *minor* criticism was that breakfast started at 8.30am. Because I had meetings starting at 10am on the other side of the island, by the time we had ordered, been served, eaten and tidied up, it all felt a bit rushed. Which is a shame because the breakfasts were fantastic and something St. Georges are rightly proud of. But I stress, this is a *minor* issue and is only here for some balance to the review.

We tried several of Micks suggestions for food, which were spot on and which meant we could have a drink and walk home. We also had a look along the cliffs (the views were superb) which are about five minutes gentle walk away and which have a lift for the less abled.

I would thoroughly recommend St. Georges's. It is well located, easy to access (with off-road parking), clean and hospitable. We didn't get to meet Jan (?), but Mick was affable and welcoming. Thanks to both of you!

  • Stayed April 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ego_Scritis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about St Georges House

Property: St Georges House
Address: 2 St. Georges Road, Shanklin PO37 6BA, England
Phone Number:
Region: United Kingdom > England > Isle of Wight > Shanklin
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
#7 Luxury Hotel in Shanklin
Price range (per night): ₹ 5,146 - ₹ 6,535
Hotel Class:4 star — St Georges House 4*
Number of rooms: 9
Official Description (provided by the hotel):
A charming original Victorian building, St. Georges is centrally situated for the town, beach, cliffs, picturesque Old Village and historic Chine. St.Georges is renowned for its freshly cooked traditional English Breakfast, served in the pleasant and sunny dining room. All rooms are En-Suite, and equipped with Colour TV & Freeview, hospitality trays and hairdryers. Centrally heated and double glazed for off-season comfort. Licensed Bar and Lounge. Free off-street parking. Free WiFi access. Car Ferry inclusive packages available. ... more   less 
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Also Known As:
St Georges House Shanklin, Isle Of Wight

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