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“Clean and Compact.”
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The Cottage - from the rear
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The Cottage - from the rear
The Cottage - from the front View from the Garden
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Very good
13 reviews
The Cottage - from the rear
The Cottage - from the front
View from the Garden
The Lounge
Master Bedroom
The Kitchen
Local Art in the Hallway
Master Bedroom
The Lounge
Dining Area
Finishing Touches
Nearby Dittisham on the River Dart
Nearby Brixham, local fishing port
Totnes, nearby historic market town
Dartmouth Steam Train
Bigbury Beach and Burgh Island - our favourite
River Dart near Dartmouth
Broadsands, nearby Paignton
Dartmouth
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Overview
Cottage -
2 Bedrooms, 1 Bathroom, Sleeps 5
Paignton, English Riviera, Devon, England

Reviews from our community

Very good - based on 13 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
sammieblu...
Leicester, United Kingdom
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Okey stay but would not return”
Reviewed 21 September 2015 for a stay in August 2015
3
people found this review helpful

Stayed here with some friends in August, cottage was nice enough, the lounge is the better room with the beamed ceiling and quirky features, the bedrooms are definitely on the small side for 5 adults, would suit a family better. Well equipped kitchen. There is only 2 parking spaces available for this cottage which is abit of a pain. Our stay was enjoyable however after leaving the customer service was not great, the good will security deposit was not given back to use for a so called cleaning issue within the bathroom that was certainly not caused by us on leaving and not brought up until a week after via email.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
8 Oct 2015
Sadly this review does not reflect the reality of the situation surrounding this group stay.

As with all our guests, we are very diligent about keeping copies of correspondence, be they letters, emails or texts, so that, as for these guests, we can refer to communications if required.

This group of 5 women booked to stay at the cottage during the summer holidays and made a reservation in full knowledge of the cottage configuration (which is as advertised), including the two reserved parking spaces which is not only normally sufficient for a group of this size, but increasingly rare for rental properties.

After clarifying it was a booking for 5 friends, we also made available the use of a sofa bed at no extra charge, including linen and towels.

Whilst there were some delays in getting responses to our communications, due to apparent problems with the client’s phone and email, in addition to being in contact in advance of the trip, providing information and answering questions, we were also in contact during the stay to check everything was OK. It was during the stay that we received a text saying “the cottage has been beautiful, even if the weather hasn’t been… “. After the trip we also received an email stating “we had a lovely time and would love to revisit in the future”.

This perspective however changed when the client learned that we were not able to return their security deposit. This was based on the fact that on arriving after they had left, as is practice, to conduct the usual changeover, we were required to bringing in extra cleaning support to get the cottage ready for next guests, on account of the amount of grass and sand that was all over the cottage, remains of fake tan in the bath, on some tiles and on 2 towels (which had to be thrown) and the kitchen untidiness. Whilst of course we do expect to clean on a changeover, we also ask (and hope) guests are respectful of the condition in which they leave the property. If needed, equipment and materials are left available. Evidently however, no or very little attempt was made to use them.

Contrary to previous feedback detailed above, this guest review has sadly been written purely out of disgruntlement with our decision to withhold their security deposit. These guests have elected to publish a negative public review, rather than liaise with us, or respond in person to our reasons for denying the deposit return. We believe our decision to use the security deposit to cover these additional and avoidable costs, was a reasonable decision and one that many other holiday home owners would take.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scotty577
Naperville, Illinois
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Clean and Compact.”
Reviewed 11 May 2015 for a stay in April 2015

This is a very nice stable conversion on the outside of Paignton. Clean and compact, light and airy - the main bedroom could do with a blind for the skylight and light deadening shades elsewhere. The 2nd bedroom has a "double" bunk lower and single bunk upper, just enough room to open the door and to reach the built in storage. Would not recommend it for 4/5 adults - more like 2 adults with young children. Amenities are close by with a reasonably nice pub 5 minutes walk.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Alloted parking space.
Liked least: Could not sleep after sun came up, skylighti s above bed.
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
12 May 2015
Thank you for your recent review, and all your feedback - I'm very pleased you had an enjoyable stay. And yes, the property is as advertised and therefore most of our guests tend to be couples with or without children, who enjoy the facilities and location. Although we do have 4 adults on occasions who understand the property configuration. We hope to be able to welcome you again. Regards.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
RibenaD
Londo,
2 reviews
“Perfect holiday cottage”
Reviewed 21 December 2014 for a stay in December 2014

We loved our stay here. It has everything we needed for us and our 1 year old daughter. It was lovely and warm in every room and had plenty of space for us. We can't wait to stay here again. The owner was lovely and helpful. Thank you for a wonderful stay x

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: It was very clean
Liked least: parking
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
6 Jan 2015
Thank you for your lovely feedback. I'm very pleased you and your family enjoyed your stay and the cottage and we do hope to have the opportunity to welcome you back in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
DinahB014...
Halifax, United Kingdom
Level 3 Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Fabulous”
Reviewed 20 October 2014 for a stay in September 2014

Everything and more than we wanted. From booking to contact after the holiday has been courteous and caring. The cottage is well cared for, homely and well furnished and very clean. Well supplied and a lovely touch leaving us a welcome pack. Really need a car but the walks in this area a great. Would certainly recommend.

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
21 Oct 2014
Thank you for your kind review. It's always good to hear guests are pleased with the cottage and also that you enjoyed the area.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Peter W
High Wycombe, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Not up to expectations”
Reviewed 19 October 2014 for a stay in August 2014
2
people found this review helpful

Our family, total of 5 and a dog, having stayed 4 nights we actually returned home early as we all did not wish to stay any longer. The accommodation size was not large enough for a comfortable stay. It would appear that the cottage had not been prepared for visitors as several parts of the cottage did not appear clean enough. This is the opinion of all 5 guests.
We would not return to for further stays. This was very disappointing and we can confirm having enjoyed far better conditions for a lot less money.
One of the residents was not friendly and his dog was far less friend as it attacked our dog unprovoked. The facilities did not suit our dog or dog walking. There was also cat excrement all in the front and back garden. Location poor as it was over looking a herd of cows which was not desirable.
This holiday was booked as an early birthday present but was not enjoyed as it should of been. The contact with the owner has been very poor, no reply to emails sent 3rd of September 2014 and no reaction to complaints made by me.
The complaints made by me reference lack of cleaning plus other points made have not been dealt with. Also the cottage did not have extra bedding as stated, only an unsafe pull out bed that again had not been cleaned. There are other points that were not up to standards. At least the owner should have contacted as promised my sister in America or myself, she has all email details plus my telephone numbers. My sister has not received her good will refund and she is still waiting for it.
Due to the situation and uncomfortable sleeping arrangements, I stayed with my wife at Collerton Lodge for 2 enjoyable nights. This was not a good experience and I would not recommend the cottage for future holidays.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Access point
Liked least: Overall experience
Travelling group: Extended Family
Your age range 65+
Would you recommend this hotel to a friend?   No.
Recommended for:
Friends getaway Families with young children
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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