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Reviewed 26 March 2012

Got a great deal on groupon, upgraded to a castle room which was fantastic. Arrived at the hotel before 3pm so reception told us about the lounge where we had a lovely homemade afternoon tea.

Went to our castle room which was beautiful and had a lovely soft bed, had dinner in the black night restaurant which is one of the best meals and service i have every had i would recommend the belly pork and hubby the cod.Never had dessert as still alittle full from afternoon tea but there looked good.

Would recommend and defentley go back tomorrow.

Room tip: Upgrade to a castle room well worth it
Date of stay: February 2012
  • Trip type: Travelled as a couple
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1  Thank rachel s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2012

This was our first stay at Lumley despite being recommended to us on numerous occasions. We took advantage of a Groupon deal and we upgraded to a feature room and we stayed in Room 49. What a fabulous room it is, the bathroom being through the wardrobe fascinated us. The four poster was so beautifully ornate and it definitely put a smile on our face. Actually we had a smile on our faces for our whole stay.
Every member of staff we encountered was courteous, pleasant and helpful and all had smiles for us too.
We ate in the Black Night restaurant, the team in there did us proud. We both had the signature dish which was amazing, cooked to perfection, and presented beautifully. Nothing was too much trouble and when we went in for dinner the restaurant was full. We were last out and having spoken with the very friendly team who all have been together for years in itself is a tribute to Lumley.
We had a splendid nights sleep in our opulent surroundings.
Breakfast again was excellent the morning team were equally as good as the previous nights team and all are to be complimented on their commitment to please.
Check in and check out was a pleasure. Lumley Castle delivers on every level we thank you.

Date of stay: March 2012
  • Trip type: Travelled as a couple
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1  Thank Alyson S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2012

My husband and myself stayed overnight at Lumley Castle on Saturday 24 March taking advantage of a Group-On deal which entitled us to bed and breakfast in a courtyard room and 20% off our evening meal in the restaurant for £99! And what a bargain it turned out to be.

As part of the deal we also found a lovely chilled bottle of white wine and a box of continental chocolates waiting for us in our room when we arrived, which was a lovely touch. We found every single member of staff to be exemplary from the ladies on reception and the guy who served in the library bar, to the waiting staff who serve us for both our evening meal and at breakfast the next day. We truly could not fault a single thing about our visit.

During the afternoon, we took advantage of the glorious weather and sat enjoying our wine on the terrace at the front of the castle where we had a great view of three separate bridal parties arriving.

Date of stay: March 2012
  • Trip type: Travelled as a couple
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1  Thank Trish36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2012

We ate in the Black knight restaurant for the 3rd time. Yet again I was bitterly disappointed. Our waiter was sullen and sarcastic and quite off putting. We had to ask for a 2nd breadroll which did not impress him, (nor us ) and he lifted it out of the bread basket with his fingers. We then asked for more butter, but by the tine he brought it, our meal was cold and the dry roll had been eaten. We ordered a 2nd bottle of wine, which he opened and was about to pour it into my glass which still had some of the previous wine in. ! When I asked him for a clean glass, he slammed the bottle down and made great play of presenting ME with another glass...then proceeeded to pour my hubby and friends' wine in to THEIR existing glasses. Our coffees were a long time in coming and were cold. Our friends had asked to go there but next time if they do we'll just have to refuse as it's the 3rd baad meal and poor service we've had there ! a HUGE disappointment and a MASSIVE letdown to the hotel !
My friend and I conmplained to a waitress about the state of the ladies' toilets. It was dirty untidy and there was no soap nor towels...#
A SHOCKING EXPERIENCE !!!! IN OUR OPINION !

Room tip: Don't go...give it a bodyswerve
Date of stay: February 2012
  • Trip type: Travelled with friends
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3  Thank jakmissba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2012

We stayed in one of the top rooms as part of our wedding package. The bed was massive and very comfy, lots of space to put things. I had a lovely shower the next morning, we even got breakfast delivered to our room the next day. The only thing I was disappointed about was that they didn't have any bottled water in the room, only a small thing but I thought that it wouldn't have hurt. Otherwise a lovely end to a brilliant day, I will be back for my anniversary :-)

Date of stay: March 2012
  • Trip type: Travelled as a couple
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2  Thank cazzzie987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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