We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Non mask wearing by staff”
Review of Subway

Subway
Ranked #91 of 105 Restaurants in Chippenham
Description: Your local Subway® Store, located at 18 The Bridge. And it's one of the only places on the planet that can offer over 38 million different sub, salad or wrap possibilities (we're pretty proud of that as you can tell). We let you choose from our freshly baked breads made with British flour, and fill it with whatever your mouth, stomach and heart desires. Take your pick of our range of tasty cheeses (including vegan of course), our protein-packed meat selection and freshly cut veggies, as you bring your sub, salad or wrap to life. Toast it if you like and packed it full of protein and veggie goodness, you can top it off with your choice of our delicious signature sauces - from spicy, to creamy, to vegan, and everything in between. You can go meaty, go plant-based, go crunchy, go spicy, go saucy, or just go ALL OUT.
Restaurant details
Description: Your local Subway® Store, located at 18 The Bridge. And it's one of the only places on the planet that can offer over 38 million different sub, salad or wrap possibilities (we're pretty proud of that as you can tell). We let you choose from our freshly baked breads made with British flour, and fill it with whatever your mouth, stomach and heart desires. Take your pick of our range of tasty cheeses (including vegan of course), our protein-packed meat selection and freshly cut veggies, as you bring your sub, salad or wrap to life. Toast it if you like and packed it full of protein and veggie goodness, you can top it off with your choice of our delicious signature sauces - from spicy, to creamy, to vegan, and everything in between. You can go meaty, go plant-based, go crunchy, go spicy, go saucy, or just go ALL OUT.
Reviewed 29 May 2021 via mobile

This staff in this subways branch feels it is above the law by serving food and not wearing face masks as is the law. When questioned, they claimed they were all exempt from wearing masks. One said they were asthmatic and could not breath with a mask on, this it totally unacceptable when serving food.
Their attitude was total nonchalance, which quite honestly is totally selfish and arrogant. Customers are made to wear face coverings as is the law and the staff members do not socially distance behind the counter. I will keep away until life returns to normal!

Date of visit: April 2021
Thank crumblelips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a reviewReviews (31)
Traveller rating
Traveller type
Time of year
Language

2 - 6 of 31 reviews

Reviewed 25 September 2020

Spent the best part of £40 and the food was terrible, paid for extra cheese on the subs - no cheese at all on them and the meat was really poor quality.
Last time I ordered from here the whole order was wrong.
Won’t be bothering to order from here again.
Would give 0 star but giving 1 star because the food was delivered quickly.

Date of visit: September 2020
Thank nc294
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2020

Customer service is terrible, rude and obnoxious
The man in there seemed friendly but the women was something else, huffing at us and stressing,
Asked for cakes and cookies for her to huff about that to, avoid it at all costs, never felt so unwanted and unwelcome in my life,I also work with customers daily and I no it can he hard but treating them that way will effect the business and it's not ok! We was nothing but polite, even after all this I said thank you when I left only to be ignored.

Date of visit: September 2020
Thank tsn12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2020

Ordered online Sunday evening ... went down to collect 725pm and the store was closed / lights off. Phoned them Monday evening and girl said she couldn't deal our request to re-order the same food to collect this evening and that she would leave a note on her Manager's desk. Other Subway branches would make sure a Manager rang you immediately there was a problem as I know staff at pther branches. Take your money and don't replace! Terrible training issue here

Date of visit: February 2020
Thank Molonyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2019

Not at all impressed with all Subways.
They're just all the same!
Staff only seem interested in making a speedy rush to what you want!

Date of visit: February 2019
Thank Judy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Subway also viewed

Foxham, Wiltshire
 
Chippenham, Wiltshire
Kington St Michael, Chippenham
 

Been to Subway? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
© 2021 TripAdvisor LLC All rights reserved.

This is the version of our website addressed to speakers of English in India. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu.