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“Nice rooms great views from Executive Lounge”

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Hilton Newcastle Gateshead
Ranked #7 of 20 Hotels in Gateshead
Certificate of Excellence
Reviewed 10 October 2017

Stayed several times and always an enjoyable experience; the rooms are quite spacious and clean. Always use Executive Lounge as it is a great place to view the river Tyne and its bridges which are a spectacular site on a clear evening.
The lounge staff were particularly helpful especially the lady who worked on Monday evening who is always a welcoming face to both regular and new guests.She was particularly helpful in assisting my wife who had just been discharged from hospital - a big thank you.
The hotel is well situated to walk into the city centre or stroll around the Quayside. Good for both business and short leisure breaks.

Room Tip: Rooms on high floors - 4 or 5 - have great river views
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  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Mike E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martin R, General Manager at Hilton Newcastle Gateshead, responded to this reviewResponded 13 October 2017

Dear Mike E ,

Many thanks for your recent review I am so pleased to hear you enjoyed your stay and also enjoyed the executive lounge
It is also good to hear you found our location handy I look forward to welcoming you back to the hotel in the near future

Kind Regards

Martin Robinson
General Manager

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60 - 64 of 3,092 reviews

Reviewed 10 October 2017

Room quality and view sets a new level of quality. In house dinning is expensive. Downtown Newcastle is only a short bus ride away. Ample car parking. Not yet at the digital level where you just drive out.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank 709beano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martin R, General Manager at Hilton Newcastle Gateshead, responded to this reviewResponded 13 October 2017

Dear 709beano ,

Many thanks for your recent review , It is great to hear you enjoyed the room and view
also fantastic to hear you found the location good

I look forward to your next visit

Kind Regards

Martin Robinson
General Manager

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Reviewed 9 October 2017

I requested a river view if possible as it was a surprise trip for a birthday - they treated us really well all weekend and fulfilled all requests. Breakfast was quite good and the pool was also nice and not too busy. Only criticisms - no towels at the pool so you have to use your bath towel and the bar is very pricey.

Room Tip: Great views
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  • Stayed: October 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank estraveller2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martin R, General Manager at Hilton Newcastle Gateshead, responded to this reviewResponded 13 October 2017

Dear estraveller2015,

I hope you are well , Many thanks for your recent review It is great to hear you enjoyed the view , thank you also for your positive feedback about the pool and breakfast

I hope it will not be to long until you return

Kind Regards

Martin Robinson
General Manager

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Reviewed 7 October 2017

A nice hotel on the opposite side of the River Tyne to the main part of the city. A large Reception area which joins onto the bar and restaurant area with little divide. Lifts to the rooms are on the opposite side to the Reception Desks. The bedroom was a nice size.

The Restaurant had a good choice of food in both the evenings and for breakfast.

A few minor points which stopped me rating 5 out of 5 were no complimentary water for Silver Hilton Honors members, after being asked if I wanted tea or coffee at breakfast and answering tea I got bought coffee and the tea, coffee and biscuits weren't restocked fully in the bedroom one day.

  • Stayed: September 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2017

We have stayed here numerous times. I still love the view over the bridges and covert a room looking over them. The staff are friendly and helpful. The hotel is clean and tidy. The executive lounge is a great facility too.

  • Stayed: October 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Wizz56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Martin R, General Manager at Hilton Newcastle Gateshead, responded to this reviewResponded 25 October 2017

Dear Wizz56

Thank you for staying with us recently and for posting a review, I was delighted that you choose to stay with us at Hilton Newcastle Gateshead.

I was pleased to hear that you enjoyed your time at the hotel, and hope to have the opportunity of being able to welcome you back again in the not too distant future.

Kind regards
Martin Robinson
General Manager

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Additional Information about Hilton Newcastle Gateshead

Address: Bottle Bank, Gateshead NE8 2AR, England
Phone Number:
Region: United Kingdom > England > Tyne and Wear > Gateshead
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Gateshead
#3 Business Hotel in Gateshead
#3 Romantic Hotel in Gateshead
Price Range: ₹ 7,135 - ₹ 13,305 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Newcastle Gateshead 4*
Number of rooms: 254
Reservation Options:
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Also Known As:
Hilton Newcastle Gateshead Hotel Gateshead
Hilton International Gateshead
Hilton Gateshead
Gateshead Hilton
Hilton Newcastle Gateshead England

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