We chose the Rose and Crown as it was close to our accommodation - only 5 minutes drive. However we dined there on a Saturday night at 7 pm, and the pub was busy. The barman did, however, say he could fit us in, as there was one table left. We ordered our food at 7.10 pm and drank wine while we waited... and waited, and waited. After an hour and a bit, (most of our wine finished by now!) we were finally hoping our food might eventually arrive next - as the other tables had been served - except one table who had ordered after us in the queue at 7.10. But no - this other table got their food before us, so my wife was extremely put out by this - it seems like poor order management to say the least. We got up at around 8.30 to ask for a refund and leave, went to the bar to cancel our order. But then the waitress asked if she could check something, and came back saying they were just plating up now, would we stay? We said we would appreciate some compensation and an free bottle of wine was agreed. But who wants all the hassle when we simply wanted a single main course meal for 3? When our meals arrived, the food was good quality pub fare - I did like the succulent and tasty meat in the home-made pie; and the portions were very generous - doggy bag needed. But I honestly can say this was the longest I have ever waited in a restaurant anywhere for a simple single course order. And living in Scotland I have had a few twenty, thirty and even forty minute waits in the past, not great. So my advice would be - don't go if they are busy unless you are happy to wait! Such an excessively long wait for food - and then the aggravation of going to cancel, potentially waste the food, and leave unhappy, risks the whole experience clearly putting customers off. No-one wins in this situation.
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