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“Very poor service”
Review of The Bluebrick

The Bluebrick
Ranked #126 of 542 Restaurants in Wolverhampton
Price range: US$ 5 - US$ 21
More restaurant details
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Description: The Bluebrick is situated on the historic site of the old Wolverhampton station and the buildings, which date back over 100 years, can still be seen. We're proud of our freshly cooked, seasonal pub food and have been voted the "best loved" restaurant in Wolverhampton on numerous occasions by the community. Plus we're close to Cadbury World, the Black Country Museum and Dudley Zoo and we're also well known for hosting memorable Christmas events in Wolverhampton!
Reviewed 6 April 2018

We ate here on consecutive nights. On both nights service was really slow. Whilst waiting to be seated we were ignored multiple times as staff walked past us. Once seated (eventually), and finally managing to order, the food was very slow arriving. The food itself was really nice, and we loved the variety on the menu (hence our revisit). I would recommend the sweet potato and feta lasagne, and the mixed vegetable and filo pastry. The toilets need some attention, as most of them were out of order, and the ones working didn’t have any toilet paper. I would return, however the service needs vastly improving.

    • Value
    • Service
    • Food
Thank HellyWelly93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BluebrickTT, General Manager at The Bluebrick, responded to this reviewResponded 8 April 2018

Hi Helen,

I'm sorry to hear you did not fully enjoy your recent visit with us at The Bluebrick. We constantly strive to improve on both food and service standards and will take your feedback on board. If you wish to discuss the matter further with myself, please do not hesitate to give me call on 01902 875301.

Many thanks

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Reviews (316)
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14 - 18 of 316 reviews

Reviewed 25 March 2018

Five of us had breakfast today and we all agreed it was fantastic. Tasty, fresh, extremely well cooked and presented. Also service was excellent and everything else tip top.
Well done to the suppliers/chef/waitresses/management.
I will definately recommend this to my friends, which is something I rarely do with eating places.

    • Value
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    • Food
Thank peter h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BluebrickTT, Manager at The Bluebrick, responded to this reviewResponded 30 March 2018

Thank you Peter for taking the time to write such a lovely review.

It's great to hear how you had a fantastic breakfast, please do tell all your friends about us!

Kind regards,

Kathleen

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Reviewed 23 March 2018 via mobile

Lovely meal and service. One of my friends has an allergy, our waitress brought over the allergy book and suggested meals for her. It was no trouble for our waitress even though she was clearly very busy. Manager was constantly present ensuring a smooth running as it was obviously very busy. Thank you

Thank sweettooth2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BluebrickTT, Manager at The Bluebrick, responded to this reviewResponded 24 March 2018

Hello,

Thank you for your kind words, and taking the time to review your recent visit with us, we really apprieciate your kind words and we look forward to seeing you again.


Many thanks

Leanne

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Reviewed 20 March 2018 via mobile

Change of Management here and you can really feel the improvement.

Visited on Mother’s Day as a couple made to feel really welcome staff were so friendly and attentive food was served quickly for such a busy day and was really lovely, very much enjoyed it and would recommend a visit.

Thank edwards123567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BluebrickTT, General Manager at The Bluebrick, responded to this reviewResponded 23 March 2018

Hi,

Thank you for your kind words and taking the time to review your recent visit. We strive to continuously improve our food and service standards and appreciate that this does not go unnoticed. We look forward to seeing you again soon.

Many thanks

Keshia

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Reviewed 17 March 2018

The restaurant is linked to the Premier Inn hotel and I have to say for a chain the food was good, the mixed grill was excellent well cooked and tasty, tables were a plenty and the staff friendly and helpful who were also chatty so made single diner feel comfortable.

Breakfast was also good and made for pleasant experience.

    • Value
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    • Food
Thank EAN44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BluebrickTT, General Manager at The Bluebrick, responded to this reviewResponded 21 March 2018

Hi,

We thank you for taking the time to review your recent visit with us here at The Bluebrick. We really appreciate your kind words and look forward to welcoming you back soon.

Many thanks

Keshia

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